205 Potomac Boulevard, Mount Vernon, IL 62864, United States of America
#10 of 11 hotels in Mount Vernon
Guests' ChoiceBased on 315 hotel reviews
5.6Cleanliness
6.5
Comfort
6.7
Location
7.6
Facilities
5.9
Staff
7.1
Value for money
6.4
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 30, 2023
Martinez
United States of AmericaNeeded some upkeep very worn out
Price and location
Stayed in November 2023
Reviewed: July 16, 2023
Robert
United States of AmericaPrice for what it was
It was just an okay place
Stayed in July 2023
Reviewed: June 20, 2023
Kathleen
United States of AmericaThis location is being remodeled. The lobby area was empty and breakfast was inadequate. Our room although clean and comfortable was not fully stocked, we had one washcloth and bath towel, and two hand towels. Which meant one of us had to use a wet towel when showering.
Everything was clean and comfortable. We reserved a Handicap accessible room and it truly was, right down to a Walk in shower. Our room had been remodeled already.
Stayed in June 2023
Reviewed: May 31, 2023
Elizabeth
United States of AmericaBed was a little hard. I have a bad back and the bed was a bit too hard for me.
Stayed in May 2023
Reviewed: January 21, 2023
Richard
United States of AmericaNot clean and poor breakfast compared to other Quality Inns.
Quick place to sleep.
Stayed in January 2023
Reviewed: November 29, 2022
Charolette
United States of Americathey couldn’t get coffee at that time in the rooms but they do have it in the lobby.
location & price
Stayed in November 2022
Reviewed: November 20, 2022
Shelquala
United States of AmericaThere was nothing I didn’t like.
The customer service with the front desk clerk was good! The cleanliness was good and so was the location.
Stayed in November 2022
Reviewed: November 3, 2022
Stephanie
United States of Americacoffee maker in room but did not provide coffee
Stayed in October 2022
Reviewed: November 1, 2022
Brandon
United States of AmericaThe breakfast consisted of white bread and old cereal. Room was t bad though for the money.
Location was good. Room was average.
Stayed in October 2022
Reviewed: October 23, 2022
Patrick
United States of AmericaThe room i was given had not been cleaned at 6 PM. I was then put in a clean room when i brought this to their attention.
There is a coffee maker in the room but there was no coffee.
Stayed in October 2022
Reviewed: October 17, 2022
Nancy
United States of AmericaNo ice machine on our floor
Easy to find off the interstate - was able to make a last minute stay.
Stayed in October 2022
Reviewed: October 17, 2022
Gerald
United States of Americahallways smelled. elevator slow. side entrance grungy. breakfast was very poor. empty containers coffee out had to ask for more. staff not friendly
very clean. comfortable bed.
Stayed in October 2022
Reviewed: August 28, 2022
Vanessa
United States of Americashower wasn’t hot and poperty looked as though it lacked basic visual main it lacked basic visual maintenance.
convenient Latino, rooms seemed clean
Stayed in August 2022
Reviewed: July 29, 2022
Mickie
United States of Americaold and not the best condition for a bathroom
Stayed in July 2022
Reviewed: July 23, 2022
Peggy
United States of Americathe property had just been sold to new owner. website stated breakfast included. this was not the case. pool had been drained. it’s an older property.
location
Stayed in July 2022
Reviewed: July 9, 2022
Alfredo
United States of AmericaThe stairwells smelled of smoke, all the time. The room had a musty odor. The place was rundown obvious years of wear and tear.
The staff were pleasant.
Stayed in July 2022
Reviewed: July 6, 2022
Mclaughlin
United States of AmericaI had a leaky faucet in the bathtub. The hotel is rundown and needs more attention.
Location was close to the highway.
Stayed in July 2022
Reviewed: July 5, 2022
Rebecca
United States of Americathe bathroom fans squealed, drywall fell of the ceiling
price
Stayed in June 2022
Reviewed: April 2, 2022
Jodi
United States of Americawhen I booked, it asked if we needed a roll away bed and we did so we requested that. It said on line I didn't have to pay extra but when we got to the hotel they said we had to pay extra $15 for the roll a way bed.
no breakfast was availabe
Stayed in March 2022
Reviewed: April 1, 2022
Douglas
United States of AmericaEven though I asked for a nonsmoking room, and was assigned one, the stench of cigarette smoke hit you when you got off the elevator. Room showed its age.
Stayed in March 2022
Reviewed: March 27, 2022
Winel
United States of AmericaNothing.
clean and friendly.
Stayed in March 2022
Reviewed: March 12, 2022
Amy
United States of AmericaNo breakfast as advertised. Only juice and coffee
Stayed in March 2022
Reviewed: March 4, 2022
Blumeyer
United States of AmericaThere was a note online saying that the pool was open February 7th….we got there & the pool was closed. Also, it was advertised online that they have a breakfast…they do not. It’s juice, coffee, and tea. You get a discount at Denny’s when you show them a receipt.
They were accommodating as far as my kids & getting a crib for my baby
Stayed in February 2022
Reviewed: February 13, 2022
Dilbeck
United States of AmericaFront desk staff was unfriendly resulting in rudeness both at check in and out. Vending items were less than satisfying due to lack of longevity in machine ( meaning they'd been there awhile obviously) the ice machine was out of order on our floor and the only working ice machine was downstairs next to the lobby, which was inconvenient. Maid staff knowingly seen my boyfriend walk into our room this morning, yet continued to walk-in before we'd left room and with the do not disturb sign on the door handle. And we didn't appreciate being in the same floor as the owner/operating staff and having to smell their ethic-cooking the entire time when entering and leaving room, day/nighttime both.
Cleanliness of the bed, bedding and bathroom and vanity areas. The bed was comfortable,could if had a heavier blanket but comfortable nonetheless. And location was more than ideal as far as distance from eating and shopping, and decent from our local family.
Stayed in February 2022
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