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  5. Reviews of Whalers Inn and Suites

Reviews of Whalers Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

500 Hathaway Road, New Bedford, MA 02740, United States of America

#3 of 3 hotels in New Bedford

Guests' Choice

Review Score

Based on 79 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.8

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.5

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bigger bath towels

    No breakfast available

    Stayed in February 2024

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was freezing cold, but other than that everything was good. 9/10 recommend.

    Restau, staff, bar, room, price.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    I had better rooms than this one before, and really had a great time, before this stay!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower head had no pressure, there were no curtains to keep out sunlight, and the halls were very cold!, and the refrigerator had a leak!

    No one told me about breakfast, it would be nice to get good tasting coffee in the morning!!

    Stayed in December 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My boyfriend saw a dead rat outside the side entrance. He notified the staff and she removed it.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    6.0
    Not Bad Motel perfect when you are travelling.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    No Breakfast, not many facilities. position a bit outside.

    Good price and Motel room was clean.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mo amenities in room

    Price, location, bar/restaurant on site

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needed a little update and could be little bigger.

    Room was clean and spacious for the price. Happy with my stay.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    6.0
    a decent place to rest for 11 hrs.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    no working ice machine. facilities in various state of renovation towels were like sandpaper. No tissues in room. No breakfast included

    Hotel was clean. Hotel was quiet. Staff was great. Water pressure and temperature were excellent

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location ,staff,cleanliness.

    Stayed in August 2023

  • Reviewed: May 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean, no carpet in first floor rooms

    Stayed in May 2024

  • Reviewed: May 25, 2024

    5.0
    Alright sleep but no food available til lunchtime UGH. Not good for diabetics
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No other dining available but the one restaurant that is in the building. The only other "food" available nearby was a gas station that had a Dunkin Donuts inside and all they had to offer was stale donuts (in the early morning too 🤨☹️) and they didn't have sandwiches.. I had to wait for the restaurant in the hotel to open at 11 or 12... The main thing I disliked immensely was the fact that the Whalers Inn did not have a continental breakfast. For the price I paid, I should have had a breakfast at least. They didn't even offer coffee.

    Stayed in April 2024

  • Reviewed: May 10, 2024

    10
    Great place to stay. Friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I disliked, was that you are only able to access the pool from inside the building. Other than that it was great.

    The in room Jacuzzi was awesome. The food was really good and not over priced. There wasn't many people when we stayed (not a fan of excess humans). The receptionist/manager was really nice, and helpful. We were unintentionally annoying, since my children locked us out at least 3 times. She definitely had patience. The waitress at the restaurant was also very nice and great with children.

    Stayed in May 2024

  • Reviewed: April 5, 2024

    1.0
    Not great do not recommend take a shower after you get home
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stained sheets didn't looked washed. Pumped airfresher in room to mask smell gave me headaches

    Bar next door food was good nothing about hotel

    Stayed in April 2024

  • Reviewed: March 21, 2024

    9.0
    Will be back
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is way too small and the tub is peeling and they need blacked out curtains

    The Jacuzzi. I like the bare floors. The pub on site was a plus. The bed was so comfortable

    Stayed in March 2024

  • Reviewed: February 19, 2024

    1.0
    Worst experience ever
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Just very rude I got to the property and the room I booked a month ago they gave to someone else so I got a different room and I was five hours from home so I wasn’t about to turn around keep my deposit for a couple towels that were used with a bath bomb just ridiculous. The place is a scam.

    Just very rude I got to the property and the room I booked a month ago they gave to someone else so I got a different room and I was five hours from home so I wasn’t about to turn around keep my deposit for a couple towels that were used with a bath bomb just ridiculous. The place is a scam.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a curtain in the room

    Great location, smells good, receptionist was very nice and helpful with my questions and liked the pool game.

    Stayed in February 2024

  • Reviewed: January 8, 2024

    5.0
    Cozy but could’ve been cleaner
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We booked this place because it was local for us and we were looking forward the using the pool. We could’ve stayed at other places that were cheaper without a pool but we mainly wanted to use the pool. The pool was so dirty that we weren’t even able to go in. There was a film on top of the water

    The staff was friendly and personable. The inn has a cozy vibe and cool that Ryan’s pub is inside the inn with great prices.

    Stayed in January 2024

  • Reviewed: November 5, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    1 a one room bathroom was bad

    Stayed in November 2023

  • Reviewed: October 24, 2023

    2.0
    Not worth the money.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was old looking. The floors looked replaced but very slippery and did not want to walk barefoot. Fixtures and bathroom very out of date. Charge an extra $100 per room to hold until checkout. Nothing worth taking and room was not very clean.

    Water in the shower was hot so that was good.

    Stayed in October 2023

  • Reviewed: September 2, 2023

    10
    If you want to stay at a super clean place that's very affordable then stay here!!!
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room finding was a little tricky.

    I was pleasantly surprised. This is a more bang for your buck place. It was super clean, recently remodeled with an indoor pool that was warm. The front desk was phenomenal. Kudos!!

    Stayed in August 2023

  • Reviewed: September 1, 2023

    1.0
    Never will reserve here again thank you
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like how I checked in at 3pm and my room was still dirty and unorganized, staff were unprofessional, paid 300$for a night and the room was a disaster when I arrived and they didn't seem to care.

    Nothing at all , bad service

    Stayed in August 2023

  • Reviewed: September 1, 2023

    10
    Awesomeness!!! Thank you very much! Will be back asap❤️
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was outstanding!!

    Nice property, undergoing updates and renovations which do not interfere with guests at all! April at the front desk was wonderful! We loved Ryan's, the onsite Irish pub! Great food, service, and band!! 💙

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Ryan's pub was a lot of fun, really a core for the Inn. The food was great and really reasonable prices. The staff were nice and even played some pool. The pool is indoors and very clean.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    1.0
    Awful, very disappointing
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud music blaring Dirty room Dirty sheets One towel I booked a king, got two double beds. I was told Booking.com made a mistake

    Stayed in August 2023

Showing 1 - 25

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