915 Union Avenue, New Windsor, NY 12553, United States of America
#2 of 3 hotels in New Windsor
Guests' ChoiceBased on 496 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
8.8
Value for money
7.9
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Robbin
NetherlandsSome items inside the where sticky. (Room specific) The bathroom air vent was hooked up with bathroom lights, I personally didn't like the noise that came from the fan. Meaning standing in the Dark (lights off mend including fan off) and door open would have solved it.
Helpful staff, food was not mentioned but they hand out a small bag to carry when you leave with small treats. Drinks are there as well, no shorts. Bed was good. TIP: There are lose devices with usb ports (charging) available inside the room to just use a cable to charge your cellphone or any device. (TV, Lamp standard, and an alarm clock with usb ports).
Stayed in May 2024
Reviewed: April 22, 2024
Hanna
United States of AmericaNo breakfast. Not very friendly staff. They were not rude, but you could feel that they were not happy to check you in at midnight. Uncomfortable pillows.
The view of the Hudson river! Clean room, the fridge, coffee in the morning. Quiet location.
Stayed in April 2024
Reviewed: February 20, 2024
Tacondria
United States of AmericaThe breakfast could have been way better
Stayed in January 2024
Reviewed: January 2, 2024
Molly
United States of AmericaGood location and value for a cheap hotel option
Stayed in December 2023
Reviewed: December 27, 2023
Jeannie
United States of AmericaStaff if always very nice and welcoming
Stayed in December 2023
Reviewed: December 27, 2023
Paul
United States of AmericaShower head needed cleaning
Did not think much of the breakfast bag but we were planning to eat at the diner. Staff person who checked is in was very friendly.
Stayed in December 2023
Reviewed: December 15, 2023
Jerrib
United States of AmericaNo coffee or hot water for tea in the room or lobby area at all.
Very conveniently located to restaurants and shopping. Room was clean and comfortable and overall a good value for your money.
Stayed in December 2023
Reviewed: October 16, 2023
Debbie
United States of AmericaNo complaints.
The large parking lot.
Stayed in October 2023
Reviewed: October 12, 2023
David
United States of AmericaWe like the friendliness and helpfulness of the staff. The room was very clean and it was a terrific location with easy access. Everything was in good order except for the breakfast room which was being redone.
Stayed in September 2023
Reviewed: September 19, 2023
Maureen
United States of AmericaThey were out of coffee
Clean and comfortable
Stayed in September 2023
Reviewed: August 29, 2023
Cynthia
United States of AmericaThe pillows are terrible. Small like a postage stamp.
The staff was very helpful. The room was clean, didn't have much walking space but clean.
Stayed in August 2023
Reviewed: August 28, 2023
Darlene
United States of AmericaEasy to get to with many dining options nearby.
Stayed in August 2023
Reviewed: August 18, 2023
Malgorzata
United States of AmericaNothing everything is good excellent
It's very nice quiet and clean place to relax swimming pool inside nice again I'm recommended everybody this hotel
Stayed in August 2023
Reviewed: August 9, 2023
Virginia
United States of AmericaI appreciate the fact they are renovating the rooms. I didn't appreciate being in a Room that was next to one being renovated. All though 9am is not a reasonable start time. I just didn't need to get woken up at that time
Convenient staff friendly. Room was clean
Stayed in August 2023
Reviewed: August 3, 2023
Lance
United States of AmericaElevator was very old, general building was older.
Good location with easy access to main roads.
Stayed in July 2023
Reviewed: July 18, 2023
Louis
United States of AmericaRooms are pretty small good for a couple of nights but not long stay
The cost was excellent
Stayed in July 2023
Reviewed: July 15, 2023
Joe
United States of AmericaIt was alot smaller than I expected for the price.
The hotel is located near plenty of eateries and the casino. The room seemed to be well kept.
Stayed in July 2023
Reviewed: July 10, 2023
Andrew
SwedenBreakfast was only a take-away bag so not much to report.
Stayed in July 2023
Reviewed: July 8, 2023
Pgh
United States of AmericaNice-enough place for the money, tho certainly wasn't cheap...still best value around @ the time.
Glad had a nice room after a long, weary day of driving...worked well for us...not the cheapest value, but better than anything else nearby that night...staff was great...good to have cold water & coffee available.
Stayed in June 2023
Reviewed: July 6, 2023
Jissel
United States of AmericaThe pool water was too cold and I could not use it after a short time.
The bed was comfortable and the staff seemed nice. I also enjoyed the free water, orange juice and apple juice.
Stayed in July 2023
Reviewed: July 1, 2023
Colleen
QatarReservation was initially not found, but staff able to accommodate despite high demand.
Staff are excellent, location.
Stayed in June 2023
Reviewed: June 29, 2023
Bjartmar
IcelandJust a suggestion, but the carpets in the hallway might need some cleaning.
The staff was amazing. There is great view of the lake and the upstairs terrace had also great view of the lake nearby. The airport shuttle was a great plus.
Stayed in June 2023
Reviewed: June 27, 2023
Wendell
United States of AmericaThe breakfast
Cleanliness
Stayed in June 2023
Reviewed: June 22, 2023
Janice
United States of AmericaCarpets are in poor shape
Comfort of beds, maintenance , coffee available
Stayed in June 2023
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