The entrance was not well marked. The park is close which is a plus, but with the current homeless situation in the area there were tents and people loitering around the area.

The location was easy to get to and from the Expo Center. The breakfast was good, and the staff was friendly making sure we were comfortable. The beds were comfortable, and the room was spacious.

Stayed in May 2024

THE NEIGHBORHOOD WAS SKETCHY - THAT’S NOT THE FACILITY’S FAULT - IT’S JUST CHANGED OVER TIME.

THE LOCATION WAS RIGHT FOR US - CLOSE TO THE AIRPORT.

Stayed in April 2024

I stayed 1 less night from what I reserved but instead of returning my money for that night they charged me a 2nd time for a night.

Comfortable bed, nice room. Helpful staff.

Stayed in May 2024

The location was a bit sketchy. Odd people hanging out in front of the store right near the hotel. Saw what looked like an abandoned car in the parking lot as well. The blanket wasn’t very comfortable, it was thin.

The breakfast was great, a lot of variety. The view of the park was great and the staff were very accommodating and friendly. It was quiet at night.

Stayed in April 2024

There were few homeless people around the hotel and I could find some of them in the breakfast area (probably has tie up with the staffs). Didn’t harm anyone or so but the sight was different and you didn’t pay for that.

Facilities were clean, decent breakfast and nice location.

Stayed in April 2024

Would have bee nice to have a restaurant closer. The whole area looks to be closed down

The rooms were very clean and the staff were great, very helpful. Would have been nice to have a restaurant near by. Breakfast was good.

Stayed in April 2024

The surrounding area has become a little bit sketchy with tents, trash, and transients.

Closeness to the Expo; nice breakfast; very kind and efficient front desk staff

Stayed in April 2024

Nothing stands out to me. I was very satisfied.

The cookies. The optional room service by request only.

Stayed in April 2024

For Indian breakfast option were a little limited

Stayed in March 2024

A little scetchy but great place

Loved the staff especially the lady from night shift very understandable gave me all the info I need would definitely come back big tvs good mattresses and over all good ac and customer service didn’t get a chance to get breakfast but was a great hotel

Stayed in March 2024

Smell of sigarets and weed were everywhere :(

Decent price and friendly staff!

Stayed in March 2024

We are both tall and the bathroom was small and the commode was extra low lol. The neighborhood was sketch. Unfortunately lots of unhoused, but still felt safe. Parked my car where I could see it from my room.

Easy access off the freeway. Super kind staff! Bed was comfy. Room was a little dated but it suited our needs perfectly.

Stayed in March 2024

This systemic problem of homelessness encroaches on the doorsteps of this nice little oasis. At first it appears threatening but if you’re in before dark and park under the lights near the front, the team of 24 hour security guards secure the perimeter. Management is aware of the threat and take all precautions to assure security and safety.

It was CLEAN, even the hallways and elevators. The breakfast was great, all staff including outside security were pleasant and helpful. There is a nice patio on the back of the hotel with access to the adjoining ball fields and track, a really nice and pleasant place to get outside and walk. Just be sure to be in before dark. Nice gathering spaces with fireplace inside, good amenities in the room.

Stayed in March 2024

The location.

The comfortable beds & the breakfast.

Stayed in March 2024

Small bar soap to take a bath. Would prefer fixes soap dispenser in shower. Shower fixer confusing. Would be nice to have a clothes hook in bathroom.

Convenient

Stayed in March 2024

Liked everything. I needed last minute accommodations and got them.

Location a near my work so great. Desk clerk was awesome!

Stayed in January 2024

Good breakfast, appreciated the tea and cookies. Front desk staff was wonderful

Stayed in January 2024

Unfortunately, no fault of the hotel or staff as we were there on one of the coldest nights when a snowstorm went through, the heater in our room took hours to heat the room and we woke up around 5am to find that the hotel had no running water. The staff offered to move us to a different room, but we were already settled so we just asked for extra blankets for which they were very accommodating. As for the water, there wasn't anything the staff could do about it other than wait for help to come check it out. Given all this, I would still stay there under different circumstances.

The facilities and rooms were very clean and comfortable. The staff was great!!!

Stayed in January 2024

Stayed here for a night after my flight got cancelled. The water didn’t work at all because of the snow.

It’s comfortable, clean, and the heater worked well.

Stayed in January 2024

Temperature control was not the best. The room fan is remarkably loud. I also had to kill a decently large insect in the bathroom.

Clean bed and room

Stayed in January 2024

Nothing

Everything about it was great. Thank you to the staff . Breakfast is allways freat

Stayed in December 2023

Our room keys would stop working often and we’d have to get new ones every day…

Breakfast was available until 10/10:30! Felt safe and comfortable

Stayed in December 2023

Parking was a little bit tight and there were honestly a lot of homeless people in the neighborhood hanging out at the next door gas station which required a security car in the lot during the whole stay. More healthy options at breakfast would be nice.

The room was exceptionally comfortable and quiet. Staff was very friendly and the gym was good sized with a nice set of equipment. The breakfast was plentiful and 24-hour coffee, tea, and cookies were a really nice touch. Check-in was quick and efficient.

Stayed in November 2023

The previous reviews that I saw on Booking prior to my staying at this hotel were pretty accurate. There was a fair amount of options for breakfast in the morning. I didn't have trouble sleeping at night during my stay. I didn't spend a lot of time with the TV itself, but I kept the front desk staff in the loop to recommend for future guests that they do something about the TV itself. The TV in room 420 that I stayed in was having some technical difficulties. After the front desk staff replaced the TV remote batteries, none of the buttons on the remote worked to adjust the TV volume or bring up the channel guide, scroll between channels, etc.

Stayed in November 2023