910 Woodland Road, Reading, PA 19610, United States of America
#12 of 14 hotels in Reading
Guests' ChoiceBased on 1080 hotel reviews
6.4Cleanliness
6.9
Comfort
7.0
Location
7.9
Facilities
6.6
Staff
7.8
Value for money
6.9
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Victoria
United States of AmericaBreakfast was bleak. Had to ask for coffee to be refilled. Food was bread/ toast, oatmeal packets and old fruit.
Room was great staff was helpful and friendly.
Stayed in May 2024
Reviewed: May 12, 2024
Jack
United States of AmericaWhen I had to leave a day earlier, the desk person told me that by contacting Booking.com, they would call and verify that I had to leave because of a medical emergency at home and I would receive credit for one night’s stay. That was a lie. I would have appreciated him telling me the truth, that I’d lost my money. Won’t return, as planned.
I didn’t eat breakfast.
Stayed in May 2024
Reviewed: May 6, 2024
Felipe
United States of AmericaA lot of shady activity from "guests " at all times
Staff was nice
Stayed in May 2024
Reviewed: April 29, 2024
Lynda
United States of AmericaI wish there was an option to have the type of mattress that you could pick for your room. ( as someone who has a bad back need to have more of a softer mattress)
Stayed in April 2024
Reviewed: April 29, 2024
Steele
United States of AmericaThere was a lot of loud guest fighting throughout the night. The bathroom in the room was also not in the best condition.
Location was great and plenty of food options near by.
Stayed in April 2024
Reviewed: April 27, 2024
Sheri
United States of AmericaNo one answered at the front desk when I called down. There was no remote or HDMI cord for the television. The hairdryer in the room did not work.
It was clean
Stayed in April 2024
Reviewed: April 9, 2024
Natacha
United States of AmericaI did not like that they say breakfast included because the two weeks I was there, there was no breakfast at all I went down my first day and there was bread and juice. There was fruit everyday at least. I had to change rooms 3 times while being there although the staff were amazing with helping me get into other rooms i was very uncomfortable there. i was there as long as i was there due to personal reasons if i could of left earlier i would have.
I liked the staff they were very nice and helpful with anything i needed help with or asked for.
Stayed in April 2024
Reviewed: April 3, 2024
Natacha
United States of AmericaI had to switch rooms three times due to things in the rooms not working or having some kind of damage and had to extend my stay due to personal reasons and was not even given a deal.
The staff were amazing
Stayed in April 2024
Reviewed: March 21, 2024
Jackie
United States of AmericaLooks run down. Rooms need fixing. Sheets had a weird oder. Not very appealing. Barely had a breakfast and it was only until 9. Should b ten
It was located near food and easy to get to
Stayed in March 2024
Reviewed: February 19, 2024
Jason
United States of AmericaThe electronic door keys didn't work for our entire stay. The workers had to open our door every time we returned to our room. They didn't provide us with a privacy door plack even though we asked. Ans the power outlets on the lamp didn't work. Had to go buy a extension cord for our electronics. I asked them for partial refund and they said since I went with a 3rd party I would have to get you to talk to them about a partial refund. It was all very inconvenient.
Not much went right with our stay.
Stayed in February 2024
Reviewed: January 29, 2024
Ivan
United States of AmericaIt did not having to wake up at 1:00 in the morning hearing people next door arguing about drugs. I tried to go back to sleep then heard same argument at 6:00 in the morning I have stayed there at least four times and never had a problem I was disappointed.
Stayed in January 2024
Reviewed: January 27, 2024
Gregory
United States of AmericaReakfast was very minimal. No bagels, ww bread, cereal, yogurt. Coffee was blah.
Location, efficient checkin, spacious rooms.
Stayed in January 2024
Reviewed: December 22, 2023
Leslie
United States of AmericaToilet ran ALL NIGHT TV went on and off ALL NIGHT Breakfast was disappointing
Essy to get y from Mass
Stayed in December 2023
Reviewed: December 7, 2023
Ana
United States of AmericaI found bed bugs in the bed, the refrigerator was dirty, the smell of cigarettes was very strong in the hallways. It is not considered a continental breakfast.On November 6, I checked out at 3am. The staff that attended me should definitely take a customer service course and learn to be more courteous, thank goodness they work at that time when they don't receive many people. I didn't have any problems with him, the The only words that came out of his mouth were good night.
Location..quiet place
Stayed in December 2023
Reviewed: November 2, 2023
Richard
United States of AmericaThe first room I was given was never cleaned
The room I was upgraded to was nice
Stayed in November 2023
Reviewed: October 26, 2023
Manny
United States of Americaroom had an awful smell, moldy, hard to describe
Breakfast was just a grab and go one, though better than nothing
Stayed in September 2023
Reviewed: October 17, 2023
Will_0891
United States of AmericaSmell of mildew in the room.
Friendly staff that helped when asked. In a nice part of town with lots of things within walking distance. Lots of parking. Great value for the price. Only a 2 mile, $9 Uber ride to the Santander Arena in downtown Reading and easy to get an Uber from the hotel and to get a return Uber in Reading. The rooms are pretty large with lots of space.
Stayed in October 2023
Reviewed: October 13, 2023
Rex
United States of AmericaI was charged with 50 usd incidental fee without any reasons provided.
Stayed in October 2023
Reviewed: October 9, 2023
D'amicol
United States of AmericaIt is rundown. It needs to be updated. The beds and toilets were very low to the ground. They coffee maker was broken for the complimentary breakfast and there was no food there either.
The beds were comfortable and fairly clean.
Stayed in October 2023
Reviewed: October 2, 2023
Rogalski
United States of AmericaThe room looked like it may have been visited by housekeeping, as the bed was made. However they left some things to be desired. The trash cans were not emptied. Other than that, a major problem was the door lock was almost inoperative, if you "jiggled" the key card just right, the door would allow entry to the room.
Person at the desk was very helpful, as there was a problem with the door lock.
Stayed in October 2023
Reviewed: September 26, 2023
Safi
BelgiumThe mattress was empty in the middle . Sleeping like I’m a cave . And the room was smelling not fresh
Stayed in August 2023
Reviewed: September 18, 2023
Deanna
United States of AmericaRooms had a musty smell to them.
Location of property. Easy on and off access from expressway.
Stayed in September 2023
Reviewed: September 18, 2023
Laura
United States of AmericaWe had TV issues that could not be rectified.
We've stayed at this location for many years. It's close on and off the highway without much difficulty. The staff has always been pleasant and accommodating.
Stayed in September 2023
Reviewed: September 18, 2023
Samantha
United States of AmericaBreakfast sucked
Stayed in September 2023
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