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  5. Reviews of Days Inn & Suites by Wyndham Grand Rapids Near Downtown

Reviews of Days Inn & Suites by Wyndham Grand Rapids Near Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

255A 28th St SW, Grand Rapids, 49548, United States of America

#60 of 61 hotels in Grand Rapids

Guests' Choice

Review Score

Based on 269 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.6

  • Location

    6.3

  • Facilities

    4.9

  • Staff

    6.8

  • Value for money

    5.5

  • Free Wifi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 15, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • King Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty bath tub

    Location, price ,bed

    Stayed in May 2024

  • Reviewed: May 5, 2024

    6.0
    It was a night.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Alot of stuff rundown. No hot tub owner is either not willing to sprnd money or overwhelmed. It has potential

    Staff was very polite

    Stayed in May 2024

  • Reviewed: April 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot tub

    Hot tub need to work

    Stayed in April 2024

  • Reviewed: April 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The Bathroom in our room was not nice at all. It was dirty and the shower was so outdated and didn't even work well at all. There was paint chips and dirt in it.

    Everyone was nice.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    3.0
    Poor
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom was dirty. The carpet wasn't vacuum well. 😐

    The location

    Stayed in March 2024

  • Reviewed: April 3, 2024

    5.0
    They charged my card for a security deposit on my room for $50 and said I’d get it back in 2-3 business days, and I stil
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They charged my card for a security deposit on my room for $50 and said I’d get it back in 2-3 business days, and I still haven’t received it. My room was perfectly clean when we left also so there is no reason why they would have kept my security deposit. I’ve tried calling but get put on hold every time for so long I have to hang up.

    The pool area

    Stayed in March 2024

  • Reviewed: March 23, 2024

    3.0
    Non cleanliness
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The stains all over the carpet, the t.v. had lines through it, two lamps didn't work, outlets loose where you plugged something in and it wouldn't fit right, coloring on the walls and lamps, the head rest had hand prints on it, ants in the bathroom, trash in the night stand drawer

    The location wasn't bad for what we are in town for

    Stayed in March 2024

  • Reviewed: March 21, 2024

    6.0
    It was a good stay for the time we were in the room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Bedding seemed dingy, stains on carpet, could not get bedside clock to set time or stop flashing (turned the clock on its face to not see the flashing). The pool was not to our liking.

    Bed was comfortable, breakfast was ok. Staff was really kind/nice.

    Stayed in March 2024

  • Reviewed: October 2, 2023

    4.0
    Inexpensive lodging & continental breakfast in an older facility.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom in our room needed some significant maintenance, which we alerted the staff to. They offered to move us to another room, but we were already settled & chose not to move.

    The breakfast was adequate. I missed having bananas or a waffle-makers, but appreciated the hardboiled eggs, bagels, cereal, & little muffins & donut holes.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    4.0
    You get what you pay for
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom fan was filthy and toilet seat was loose. This hotel needs some serious upgrades

    Location and orice

    Stayed in September 2023

  • Reviewed: July 17, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls were paper thin. Could hear people yelling word for word. The door was really hard to open and close. We had to slam it shut and kick it open. Plus the continental breakfast was just muffins and bagels, that you could heat up in a broken toaster.

    The staff was friendly despite there being a lot going on the night of check in.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    3.0
    It was a very underwhelming experience that I wouldn't suggest for anyone.6
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were no trash cans in the room at all. There were stains all over the carpet. The bathroom was in poor shape. Dirty, missing tiles on the shower and mold on the ceiling. The pillows on the bed were far too small. We were given keys to the wrong room and when we entered the room someone was in the shower. We had to go back to the lobby and then we were given key cards to the correct room.

    Close to the freeway

    Stayed in July 2023

  • Reviewed: June 29, 2023

    6.0
    Overall decent and worth the cost
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Heard from locals it was a somewhat scary area

    Pretty close to downtown GR

    Stayed in June 2023

  • Reviewed: June 4, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    there were dirty spots all over the walls, hair in the shower, you could hear the elevator every time it went up and down

    Stayed in June 2023

  • Reviewed: April 24, 2023

    3.0
    it gave a bed to sleep in
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    there was no physical pool present on property as promised-very disappointing , the physical presence of place in genera was not kept up

    internet and bed was comfortabel

    Stayed in April 2023

  • Reviewed: April 17, 2023

    3.0
    It didn't happen
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Notification of the pool being closed

    Never had

    Stayed in April 2023

  • Reviewed: April 14, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Closed pool Closed game room Ice machine broken Dryer doesn't dry

    Breakfast

    Stayed in April 2023

  • Reviewed: December 20, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was clogged when we arrived by previous guest, had to get maintenence to fix it in order to use the toilet in our room. TV worked after getting a master remote from the front desk that had to be returned immediately.

    The pool was nice. Staff was overall friendly.

    Stayed in December 2022

  • Reviewed: September 1, 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    bathroom was bad and the noise at night.

    location

    Stayed in August 2022

  • Reviewed: August 22, 2022

    5.0
    was ok dont feel the over a 1000 i paid for 10 days 9 nights it was worth it
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 9 nights

    no room service for 9 days and we asked for bedding to be changed 2 times always had to ask for towels and toilet paper had to set our own trash in the halls the staff i get is short but seemed grumpy every time you asked for something the halls smelled of pot no hot breakfast muffins and juice when i booked it said full hot breakfast

    had a place to sleep poop and shower that was about all it had to offer

    Stayed in July 2022

  • Reviewed: August 1, 2022

    3.0
    Complete Disappointment
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    The falsely advertised outdoor pool, the unexplained details of signing out a separate swimming room key, and the open/empt hot tub (which proved to be a dangerous scenario). Also, the concierge staff was cold and unwelcoming.

    There was substantial parking, and the common areas were clean.

    Stayed in July 2022

  • Reviewed: July 31, 2022

    5.0
    Good location but needs work!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We get there and it seems very shady from the outside. Get inside and it is 2 hotels in one. You check in on whatever side desk you booked with. Go to find the pools and the outside one is filled in and grass is now growing there. Then we find the inside pool on the 5th floor and we can't even get into it. Have to go back down to the desk and get a key which I was told to return in an hour. The hottub was not working and the pool is small and freezing. Starts at 2 feet goes to 4 ft. There was also no towels for the pool. The ceiling looked to be falling in the corner of our room. Then come time for breakfast they have small muffins and coffee. The website says breakfast included, I don't consider muffins a breakfast. I feel like this hotel has seen better days.

    The beds were comfortable. It was pretty quite around us! Easy to get to from the highway!

    Stayed in July 2022

  • Reviewed: July 23, 2022

    3.0
    Not worth it!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The manager was great, and other staff as well. Now let me try and explain my view of this place. So came out here for a bowling tournament. As I get there the place didn’t seem bad(wasn’t there long enough yet) went to check in to find out they immediately “held”my total amount which was for an 8night stay without telling me which I was not expecting and was very upset because I had to ask they didn’t tell me, but as I stayed thru the week I understand why they charged me full amount at the beginning. This place does not feel safe way to many transient people everywhere also realized this place is “two” hotels in one. One being the Days Inn which is where I stayed the price I paid showed it. And the other side is the baymont that’s suppose to be a better hotel well let me tell you the only difference I saw Where the hallways because we all had to walk out the same way see the same people drink the same coffee and muffins which I also understand why there is no breakfasts yet. They would have to feed more than just the paid guest. This has taught me that sometimes it’s ok to pay extra it’s worth the comfort, safety, and most importantly my peace of mind. Good luck to those who choose to stay in either place. To me not worth it.

    Sorry didn’t like this place.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rough neighborhood, and not much for breakfast

    It was good for a couple nights stay.

    Stayed in July 2022

Showing 1 - 25

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