7060 San Bernardo Avenue, Laredo, TX 78041, United States of America
#23 of 36 hotels in Laredo
Guests' ChoiceBased on 249 hotel reviews
7.5Cleanliness
7.6
Comfort
7.6
Location
8.5
Facilities
7.2
Staff
8.3
Value for money
7.5
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Victor
United States of AmericaCould improve in bedding and pillows but overall decent.
Overall it was a pretty decent hotel. Clean room and good location.
Stayed in April 2024
Reviewed: April 29, 2024
Manuel
MexicoCarpet on floor (old)
Facility and pool
Stayed in April 2024
Reviewed: April 21, 2024
Deidre
United States of AmericaPersonally, I don't like separate buildings, but it did not pose a problem on thisctrip
Pleasant stay for the price; good deal; staff friendly and helpful
Stayed in April 2024
Reviewed: February 1, 2024
Jesus
MexicoThe breakfast was good, it was easy to reach the location.
Stayed in December 2023
Reviewed: January 15, 2024
Brianna
United States of AmericaThe property looks a bit worn. Its appearance really does reflect its age. There were minor details such as the shower of the bathroom and the doors of every room being worn.
It was an excellent location! Everything was no more than 3 minutes away. We went to a Chinese buffet across the street and Walmart is down the road! Another thing was the care of the staff and the breakfast was great!
Stayed in January 2024
Reviewed: December 19, 2023
Ericka
United States of AmericaI booked the hotel with my app Booking.com which I have used for many many many years and NEVER had a problem with. I paid for the hotel on the app, which I have done several times before. My husband went in to check in and they made him give a card, which is not a problem as pretty much every hotel does now to put a hold on your card in case there is a problem with the stay on my end and I totally understand that. The lady ran his card and handed it back but said it didn’t work or didn’t go through so he had to give the card back…so she ran it again. I checked our bank account before we checked out the next morning as I always try to and seen THREE charges for the same hotel!!! 1 charge was from Booking.com and 2 charges from the actual hotel and all 3 charges were for different amounts! We talked to the lady at the front desk that morning, who just happened to be the same lady from the night before, and she basically told us there was nothing she could do and they had nothing to do with Booking.com (even though we should NOT have been charged in the 1st place if I already paid online!) and that 1 of the charges was a hold put on our card that would fall of once they cleaned our room….a HOLD for the entire amount?? What if we were counting on that money? literally almost $700 for 1 room for 1 night! And this was Saturday night stay and check out Sunday and here it is Monday at midnight and I still don’t have my money…I probably can’t do anything for 5-7 business days but I’d say I’m pretty ticked!!
It was very nice and very clean. I loved the room! The breakfast was one of the best breakfasts I’ve had at a hotel in a VERY long time. Only problem I had was with the front desk and getting charged 3 times!!
Stayed in December 2023
Reviewed: December 18, 2023
Javier
Mexicoplease improve the flow in the breakfast many people in the breakfast room without order and the personal who's attending was not enough..
the location is good.
Stayed in December 2023
Reviewed: December 11, 2023
성준
South KoreaAlthough it was a smoking room, the smell of cigarette smoke was too strong in all my friends and rooms.
Breakfast was good in the morning
Stayed in December 2023
Reviewed: November 22, 2023
John
United States of AmericaThe facility has a lot of wear and requires renovation.
The garden was a wonderful place to sit and enjoy the two kittens in residence there! The manager was very pleasant at check in.
Stayed in November 2023
Reviewed: November 20, 2023
Jessica
United States of AmericaWe found roaches, the restroom wasn’t the best, it smelled like paint. There need to be a better breakfast layout.
The price of the hotel stay.
Stayed in November 2023
Reviewed: November 18, 2023
Enrique
MexicoThe room had a tobacco smell and look old the furniture, the carpet
I like the attention and the facilities, the Pool was clean and the dining room was excellent.
Stayed in October 2023
Reviewed: November 2, 2023
Ck
VietnamBathroom needs improvement.
Brightly lighted compound so it looks safe. Printing of document.
Stayed in November 2023
Reviewed: October 7, 2023
Pamela
United States of AmericaI can't think of anything.
I liked that there was a microwave and fridge unlike the Hilton that I stayed at the next night which cost twice as much.
Stayed in September 2023
Reviewed: September 28, 2023
Tiffany
United States of AmericaStaff was awesome. Breakfast was very good and the location to the border was great!
Stayed in September 2023
Reviewed: August 23, 2023
Bert
United States of AmericaMost of the facility seems outdated. Needs refurbishment.
Updated lobby. Friendly staff.
Stayed in August 2023
Reviewed: July 22, 2023
Mrs
United States of AmericaThey initially gave us a room with the bath tub cracked and peeling, 2nd room also had a horrible tub with mold and the last room was spacious and clean but smelled of pet urine. Hallway on first floor smelled of dog urine and vomit. Hallway on 2nd floor smelled of cigarettes and weed.
Staff was extremely friendly and breakfast was great!
Stayed in July 2023
Reviewed: July 9, 2023
Michael
United States of AmericaExcellent the lady from the hotel working the breakfast was very nice and kept checking up on all the people to see if everything was OK.
Stayed in July 2023
Reviewed: May 30, 2023
Silva
United States of AmericaNot very clean..for the price
Hotel was close to venue for the price
Stayed in May 2023
Reviewed: May 20, 2023
Tessa
MexicoGreat breakfast, my go to hotel in Laredo. Nice,basic hotel.
Stayed in March 2023
Reviewed: May 1, 2023
Javier
MexicoAll was fine
Good
Stayed in April 2023
Reviewed: April 24, 2023
Santiago
United States of AmericaSee previous comments
Room is small. Furniture old. Found dirty pouch in closet area.
Stayed in April 2023
Reviewed: April 22, 2023
Cheryl
MexicoNo se did not have a toilet for persons with a problems.
We were attended right away.
Stayed in March 2023
Reviewed: April 5, 2023
Raul
United States of AmericaNo breakfast
Stayed in April 2023
Reviewed: March 28, 2023
Saldana
United States of AmericaIf breakfast ended at 10 am instead of 9 am
Very good breakfast
Stayed in March 2023
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