232 Phillips Road, Waynesville, NC 28786, United States of America
#7 of 23 hotels in Waynesville
Guests' ChoiceBased on 396 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.1
Value for money
8.5
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Stanley
United States of AmericaBreakfast was good, but could have had a larger variety.
The view was fantastic
Stayed in May 2024
Reviewed: May 18, 2024
Larry
United States of AmericaBreakfast
View
Stayed in May 2024
Reviewed: May 7, 2024
Carolee
United States of AmericaThe pool was closed. This is not mentioned on the website. Also, I had the “do not disturb” sign on the door and the cleaning staff came in anyway at 9:56am on Saturday. The floor in the room 303, had areas where there were dips in the subflooring. The luggage device was rusted. When I went to the room after check in the door was open and the sliding glass door was unlocked.
The view was nice and the rate was the main thing.
Stayed in May 2024
Reviewed: April 7, 2024
Louisa
SloveniaPotholes in the road leading to the hotel
Location,staff,cleanness ,breakfast,everything fine!
Stayed in April 2024
Reviewed: March 5, 2024
Horn
United States of AmericaParking.
The view was amazing.
Stayed in January 2024
Reviewed: February 26, 2024
Katina
United States of AmericaMy husband and I loved the view from our balcony over the town of Waynesville, and the view of the mountains that we had.
Stayed in February 2024
Reviewed: January 29, 2024
Adriana
United States of AmericaThe sheets were clean, however, the top layer of the bed, there was a red thin sheet/blanket that was stained and dirty. It looked like it had not been washed in a while.
The location was close to grocery stores and restaurants. Beautiful mountain view. Friendly staff. I loved that the room was updated with laminated plank floors (no dirty dingy carpet) and the vanity mirror had LED back lighting and very clean.
Stayed in January 2024
Reviewed: January 11, 2024
Eric
United States of AmericaIt was a great place to stay, as always!
Stayed in January 2024
Reviewed: January 8, 2024
Kent
United States of AmericaDusting could have been better. Alarm clock and other small things had quite a bit of dust buildup.
Value
Stayed in January 2024
Reviewed: January 5, 2024
Sonia
United States of AmericaThere was no warm food for breakfast, like scrambled eggs, hash browns, bacon etc.
Stayed in January 2024
Reviewed: December 25, 2023
Baggett
United States of AmericaBreakfast
Pet friendly, balcony,.
Stayed in December 2023
Reviewed: November 22, 2023
Michael
United States of Americaview of mountains from room
Stayed in October 2023
Reviewed: November 12, 2023
Kimberly
United States of AmericaThe hotel is an older one but it was clean and comfortable. I feel we got good value for the price. The view was beautiful. Check in was a breeze and the staff were friendly and helpful.
Stayed in October 2023
Reviewed: November 11, 2023
Doug
United States of AmericaThe view was excellent. The room was very clean. The staff were all friendly and helpful. The breakfast wasn't anything to bragg about. However, the coffee was good and everything was fresh and clean.
Stayed in November 2023
Reviewed: November 9, 2023
Ashley
United States of Americastanding shower rooms were easy to get floor wet
Wonderful owners, clean, comfortable. safe and great location.
Stayed in October 2023
Reviewed: November 6, 2023
Shirley
United States of AmericaThe tv stations only local
We ask for a handicapped room and it was nice.
Stayed in November 2023
Reviewed: November 4, 2023
David
United States of AmericaBright lights at night in the pool area. Obscured the view of the evening sky.
Location and view
Stayed in October 2023
Reviewed: November 2, 2023
Helen
United States of AmericaThe food
The breakfast had lots sugar. I did not like the juice
Stayed in October 2023
Reviewed: October 28, 2023
Linda
United States of AmericaQuick, variety, well-maintained. Balcony and rocking chairs provided wonderful sunrise and sunset views.
Stayed in October 2023
Reviewed: October 26, 2023
Painter
United States of AmericaAs I said above the VIEW was fantastic but only ~ BEFORE~ the sun goes down ~ *then the parking lot light's glare is so bright and aimed right into the rooms that it was impossible to enjoy the night skies with football field style lights glaring in your eyes. We so wanted to see the mountains and the sky at night but were not able to. The lights should be set up facing DOWN and not in our faces on the Balcony. Also is was impossibly hard to get the brightness out of the room to be able to go to sleep. The back parking lot needs some work ~ on its cleanliness ~ it looked trashy when we drove in ~ It could use some landscaping and flowers along the back side to make it look more upbeat and inviting.
The Check~in Desk Clerk was great and she was very helpful in recommending a great restaurant to eat in. The VIEW is spectacular. The Balcony with the 2 rocking chairs was fantastic. I had stayed in this facility for Business years ago before it was an ECONOLODGE and the rooms were much nicer and the balcony rocking chairs a GREAT COMFORT to have.
Stayed in October 2023
Reviewed: October 25, 2023
Christopher
United States of AmericaA bit dated, bed was uncomfortable for me.
Views
Stayed in October 2023
Reviewed: October 20, 2023
Madden
United States of AmericaLocation of our room. However it is prime time fall in the smokies. So availability in the area was minimal.
The staff was Amazing. So nice and very helpful. Very personable.
Stayed in October 2023
Reviewed: October 19, 2023
Cruse
United States of AmericaThe staff was quite friendly and the hotel and room were very clean.
Stayed in October 2023
Reviewed: October 19, 2023
Martha
United States of AmericaOlder building redone. But that is why it was affordable.
Convenient and picturesque
Stayed in October 2023
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