9240 Park West Boulevard, Knoxville, TN 37923, United States of America
#101 of 102 hotels in Knoxville
Guests' ChoiceBased on 654 hotel reviews
4.7Cleanliness
5.6
Comfort
5.7
Location
6.8
Facilities
5.3
Staff
6.3
Value for money
5.7
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 21, 2024
Ross
United States of AmericaThe entire place needed a lot of work: towel rack in bathroom was detached and needed to be anchored to the wall. Room needed to be repainted.
Stayed in March 2024
Reviewed: February 12, 2024
Niqron
United States of AmericaRoom I was in light over sink didn’t really work. Short in it. Had to keep cutting it on & off for it to come on. Towl bar over toilet was broken & on side of toilet. Floor through out room was not level. Mini fridge was very unstable had to hold fridge on side to keep it still just to open door. Only had one towl in room. You could tell the floor had not been vacuumed. The coffee pot was very dirty & old water was in area where you put water to full it up along with the cord inside the water!
Nothing. Really
Stayed in February 2024
Reviewed: January 30, 2024
Ace
United States of AmericaYou have to put a 50 dollar cash deposit down when you check in. I don't carry cash, so I had to leave and come back. The guy behind the counter was rude, and snapped at me when I politely suggested they tell people this up front so we could arrive with the money. The room had a funky smell and there were pubes in the shower. I will not be returning.
The bed was comfortable. The room was affordable.
Stayed in January 2024
Reviewed: January 5, 2024
Kori
United States of AmericaThe roaches and the there was no hot water when I took a shower
Bed was big and comfortable
Stayed in January 2024
Reviewed: December 17, 2023
Shaffer
United States of AmericaShower was broken, beds were stained and dirty
Location, staff, easy check in
Stayed in December 2023
Reviewed: December 12, 2023
Kelsey
United States of AmericaI was aware of the area while traveling back home and booked here. I figured with it with it being a suite room with a jetted bathtub it would be nice. There were roaches, sketchy people doing drug deals, and they went in and threw away our groceries before checkout time while we went to breakfast.
I enjoyed the jetted bath tub
Stayed in December 2023
Reviewed: December 5, 2023
Marian
United States of America3 attempts to get into room. Key cards did not work. Changed room. Key cards did not work. Master key card had to be used by attendant, who promised to be right back with working cards. Never showed. Had to go back to office to get them.
Stayed in December 2023
Reviewed: November 23, 2023
Edwin
United States of AmericaEverything is terrible, I won't be coming back even if they give me the stay.!!!
Nothing nothing...!!!
Stayed in November 2023
Reviewed: November 7, 2023
Selena
United States of AmericaThere was bugs in our room. The keys bearly worked.
The location was good!
Stayed in November 2023
Reviewed: November 5, 2023
Raisul
United States of Americacleanliness. There was bed bugs
cost, bedding, bathroom, and fridge oven
Stayed in October 2023
Reviewed: October 13, 2023
Leigha
United States of AmericaDirty
Not clean
Stayed in October 2023
Reviewed: October 9, 2023
Birmingham
United States of AmericaRoom had burn marks on bedding and floor. Paint on bed skirt and bugs in entertainment center. Will not stay in this location again.
Stayed in October 2023
Reviewed: September 4, 2023
Jessica
United States of AmericaOn arrival to room there was already toilet paper in the commode and it would not flush, this led me to question whether the room had been cleaned. Gentelman at the front desk was borferline rude. Way to many mirrors.
The bath tub was as big as advertised. Checking in and out was really simple.
Stayed in September 2023
Reviewed: August 25, 2023
Karp
United States of AmericaThe room had a bed who's foundation was made of 2x4s that didn't fully hold the bed. The light by the sink didn't work. I chose this location because it had a breakfast but they jad gooey oj, no aj, and they served apples and nature valley bars as the main food
TV worked well. Good water pressure and comfy bed.
Stayed in August 2023
Reviewed: August 22, 2023
Allan
United States of AmericaBreakfast ends earlier than most establishments in the area of the same caliber. We have stayed at this particular location multiple times and never had any issues until checkout today. When we went to check out we were accused of stealing by a pillow stating that there were 5 no there have never been 5 it’s always been 4. We were also accused of stealing a towel. We are not thieves and I was to the point of showing that lady my car because it upset me. I almost didn’t get my $50 deposit back because of it
Ease
Stayed in August 2023
Reviewed: August 16, 2023
Beverly
United States of AmericaEvery time I booked a room no matter what price I booked at front desk always changed price to higher rate when I had cash.
Stayed in July 2023
Reviewed: August 15, 2023
Louise
United States of Americaroaches in the rooms, holes in the top blanket, lights by bed didnt work the wires were taped together, air unit was all broken on top, no coffee maker in room. was the worst place i ever stayed at.
Stayed in August 2023
Reviewed: August 11, 2023
Brian
United States of AmericaThree diff kinds of bugs and bathroom filthy
Price and location
Stayed in August 2023
Reviewed: August 3, 2023
Canned_heat
United States of AmericaOutside of the Gypsies running in front of your window at 2AM, without a care in the world, the rooms have been heavily used. Both carpets, and towels need to be upgraded.
King bed was comfortable.
Stayed in August 2023
Reviewed: July 18, 2023
Anjuli
United States of AmericaThe carpet felt sticky, the hot water didn't work in the shower, and the staff were somewhat mean
The location was close to everything and it was an easy drive.
Stayed in July 2023
Reviewed: July 16, 2023
Parrigan
United States of AmericaSink didn't work properly Shower was dirty and tub held water and didn't drain while trying to shower Microwave didn't have the correct pieces inside (glass plate and ring) So it didn't work correctly Coffee maker had broken top and didn't brew correctly ..and saw a couple bugs crawling on sink and in near bathroom Was only there a few hours and paid full price Would have been nice to be able to take a decent shower and make a cup of coffee.
Man at the desk was polite and helpful
Stayed in July 2023
Reviewed: July 5, 2023
Motyka
United States of AmericaNo refrigerator no coffee maker no coffee no soap
Location
Stayed in July 2023
Reviewed: July 3, 2023
Motyka
United States of AmericaSheets were dirty no refrigerator and linens were not all here additionally no soap or shampoo
Location
Stayed in July 2023
Reviewed: June 27, 2023
Wendy
United States of AmericaSaid it served breakfast. THEY DO NOT. They have coffee and a granola bar...period. Room was semi clean. Sheets were stained. Carpet felt damp. Didn't want to go barefoot.
Bed was comfy
Stayed in June 2023
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