331 Bypass Road (Virginia), Williamsburg, VA 23185, United States of America
#11 of 75 hotels in Williamsburg
Guests' ChoiceBased on 1518 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2024
Andrew
United States of AmericaHelpful service decent breakfast good price
Stayed in May 2024
Reviewed: May 18, 2024
Stoynoff
United States of AmericaFresher bread for toast
Breakfast was excellent
Stayed in May 2024
Reviewed: May 17, 2024
Jsck
United States of AmericaI was sorry we were delayed and got in so late. So we weren’t able to see any of the area
Very pretty and comfort able
Stayed in May 2024
Reviewed: May 17, 2024
Jededia
United States of AmericaThe bathtub in our room had a clog. We mentioned it to the manager at checkout and he assured us it would be taken care of for the next guest. That's great service!
The manager at this location was very welcoming. The hotel is very clean and is close to lots of attractions and shopping. This hotel lives up to it's name. It definitely was a comfortable stay!
Stayed in May 2024
Reviewed: May 17, 2024
Donna
United States of AmericaBeen staying here for at least 3 years now …eggs are a little salty…
Stayed in May 2024
Reviewed: May 16, 2024
Jason
United States of AmericaN/A
Very clean and comfortable accommodations at a great price!
Stayed in May 2024
Reviewed: May 16, 2024
Stephen
United States of AmericaThe bed could have been a bit firmer.
The person at the front desk was very accommodating. We got there early & he called us when our room was ready.
Stayed in May 2024
Reviewed: May 15, 2024
Susan
GermanyVery nice breakfast. The hotel manager was EXTREMELY helpful when I lost the key to my rental car. That was greatly appreciated!
Stayed in April 2024
Reviewed: May 14, 2024
Travis
United States of AmericaThe rooms/doors were obviously not soundproof with a very loud female letting everyone know how “excited” she was for her stay.
Very updated modern hotel for a small price. Very clean!
Stayed in May 2024
Reviewed: May 13, 2024
Amanda
United States of AmericaDecent Breakfast. Very helpful and kind staff!
Stayed in April 2024
Reviewed: May 11, 2024
Sheryl
United States of AmericaThe breakfast. It was cold and lacking.
Very large room, very clean and comfy bed. A housekeeping employee named Monica was a very sweet and friendly lady. Every time we saw her she had a big smile for us.
Stayed in May 2024
Reviewed: May 4, 2024
Diffenderfer
United States of AmericaWe could hear the TV in room next to us until 2am in the morning, it was not a restful night.
Bed was comfy, location was great 👍
Stayed in May 2024
Reviewed: April 30, 2024
Ian
United States of AmericaMattress was not the most comfortable but fine
Renovated room, clean, & bathroom was spotless. Property was in great condition, breakfast was quite good
Stayed in April 2024
Reviewed: April 27, 2024
Andy
United States of AmericaClean, quiet and walking distance to multiple dining choices.
Stayed in April 2024
Reviewed: April 27, 2024
Jeana
United States of AmericaProperty was so clean and nice. Great service and great breakfast, too!
Stayed in April 2024
Reviewed: April 27, 2024
Lavonda
United States of AmericaThe bed was extremely hard
The location and decor
Stayed in April 2024
Reviewed: April 27, 2024
Larry
United States of AmericaAll was good and reasonable pricing
Stayed in April 2024
Reviewed: April 24, 2024
Sherry
United States of AmericaClose to area attractions
Stayed in April 2024
Reviewed: April 24, 2024
Marsha
United States of Americano issues to complain about
beds were comfortable
Stayed in April 2024
Reviewed: April 24, 2024
Clark
United States of AmericaContine tal breakfast was okay. Not great. And for some reason the toilet was super hard to flush.
Clean and comfortable rooms. The staff was nice.
Stayed in April 2024
Reviewed: April 23, 2024
Rebecca
United States of AmericaRoom was very far from elevator. My husband has a little difficulty walking. Next time I’ll ask for something closer to the elevator. Was my fault. I didn’t ask when I booked.
Nice facility. Great location. Was a short stay but will return here.
Stayed in April 2024
Reviewed: April 23, 2024
Shirley
United States of AmericaThe beds were comfortable. It was clean. The location was great for us.
Stayed in April 2024
Reviewed: April 22, 2024
Doris
United States of AmericaThe bed was ok but needed to be replaced. Not the most restful night due to the lower quality bed.
Having a meal to start our day was wonderful!
Stayed in April 2024
Reviewed: April 22, 2024
Kim
United States of AmericaBreakfast was okay.
Rooms were clean. Staff was nice. Plenty of towels.
Stayed in April 2024
Bruges, Belgium
Jennersdorf, Austria
Sastamala, Finland
Adelaide, Australia
Houston, USA
Metz, France
Sainte-Luce, Martinique
Oceanside, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content