211 Ky Hwy 36 West, Williamstown, KY 41097, United States of America
#14 of 17 hotels in Williamstown
Guests' ChoiceBased on 705 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
9.0
Facilities
7.1
Staff
8.6
Value for money
7.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Elishea
United States of AmericaIt nice city
Stayed in April 2024
Reviewed: April 21, 2024
Michelle
United States of AmericaThe lamps and tables. Very rusty and old. Also the bathroom was very small.
It was one story. The bed was comfortable but they need new tables & laps in their rooms and bathrooms updated. Clean though.
Stayed in April 2024
Reviewed: April 11, 2024
Dana
United States of AmericaDairy-free yogurt would be a nice addition as well as honey for tea. I didn't see the front desk phone number in the room anywhere. I may have missed that, but it would be handy to have the number near the phone. We tried to connect our phones to the television to watch a video, but couldn't see how to make that possible. If it is possible, it would be ideal to have instructions in the room near the television. A hand towel rack would be a convenient addition as well. A note in the room regarding where to get ice would be helpful.
The free breakfast was nice. I especially appreciated the Kind bar and the fruit. For a self-serve breakfast, you offered a sufficient variety. The Staff is top notch. We had some rowdy and loud neighbors one night and I brought the issue to a Staff member. She thanked me and waited until I returned to my room. A few minutes later, the neighbors were settled and that was the end of the noise for the rest of the night. Thank you so much for addressing things professionally and quickly. The location is fantastic - super close to the Ark Encounter and the highway. I stayed here last year for the Answers For Women Conference and I returned again with a friend. The beds were firm, plenty of pillows, sufficient towels.
Stayed in April 2024
Reviewed: April 8, 2024
Joel
United States of AmericaThe window shades made it difficult to have privacy when fully opened.
Our original room had a very noisy heating system. The staff was very accommodating in providing a different room for the second night. This room had a much quieter heating system. We appreciated the complimentary breakfast.
Stayed in April 2024
Reviewed: April 8, 2024
Marilyn
United States of AmericaThe breakfast could have offered more items & the dining area was small. The rooms needed some updating.
The location was close to the attraction we visited.
Stayed in April 2024
Reviewed: April 2, 2024
Gail
United States of AmericaThe floors were not clean, and we found hair behind the door from somebody else, and the breakfast was not good at all very limited
Ladies in the office was very nice
Stayed in March 2024
Reviewed: March 30, 2024
Larry
United States of AmericaNot many electrical receptors.
Loked the location! The room was very clean! The beds were very comfortable!
Stayed in March 2024
Reviewed: March 18, 2024
Beau
United States of AmericaShower needed repair.
Location.
Stayed in March 2024
Reviewed: March 3, 2024
Joe
United States of AmericaSeveral outlets didn't work.
Location was great, going to Arc encounter. Bagged b-fest was good.
Stayed in March 2024
Reviewed: February 5, 2024
Kim
United States of AmericaNo breakfast
It was quiet and comfortable
Stayed in February 2024
Reviewed: January 6, 2024
Renee’
United States of AmericaBag breakfast No housekeeping for room. We stayed 3 nights & had no service replenishing towels, toilet tissue, trash removal. We were told to put our trash outside the room & we had to go to office for clean towels, etc. The lotion bottle was empty & had been for awhile because there was an envelope left in the room with a note about it from the last person who stayed.
Location
Stayed in January 2024
Reviewed: November 23, 2023
Amy
United States of AmericaCable. Coffee maker.
Very clean
Stayed in November 2023
Reviewed: November 20, 2023
Lindsay
United States of Americabreakfast was lousy
location, friendly staff
Stayed in October 2023
Reviewed: November 20, 2023
Carlos
United States of AmericaYou can hear traffic and any one out side the door while the exited their car
Good price
Stayed in October 2023
Reviewed: November 17, 2023
Jill
United States of AmericaStaff adequate at check in. Never saw anyone at check out. Need to accommodate smokers.
Clean and comfortable. Excellent location for the Ark Encounter.
Stayed in November 2023
Reviewed: November 4, 2023
Sharon
United States of AmericaClose to the Ark.
Stayed in November 2023
Reviewed: November 2, 2023
Ernestine
United States of AmericaDid not like the bagged breakfast
Stayed in October 2023
Reviewed: November 1, 2023
Jean
United States of AmericaFloor could have been cleaner.
All went well. Bed was comfortable. Tv worked well. Breakfast was fine. AC worked good.
Stayed in October 2023
Reviewed: November 1, 2023
John
United States of AmericaClean and close to the Ark.
Stayed in October 2023
Reviewed: October 27, 2023
Aletha
United States of AmericaThis is an older hotel but the room was clean and comfortable. The location is right across from the ARK Encounter so that was great.
Stayed in September 2023
Reviewed: October 26, 2023
Sue
United States of AmericaA bag breakfast was provided but not very satisfactory. Ham sandwich (I think it was ham, no description was given) and I don't eat pork. Apple was good. Juice was provided which I can't have citrus. Muffin was great. The room is sadly lacking for electrical outlets. Needs to be updated to accommodate phone chargers, laptops, CPAP machines, white noise machines, etc.
Motel was close to Ark Encounter. Beds were comfortable. TV worked well. Place was quiet. Staff was friendly. Everything was very clean. Nice coffeemaker in room, as well as microwave and refrigerator.
Stayed in October 2023
Reviewed: October 25, 2023
Gary
United States of AmericaBreakfast bag was nice. However there was no milk to drink. The Keurig coffee maker in the room with 6 pods was excellent. Commode did not always flush efficiently
Location. Single story. No steps or elevator
Stayed in October 2023
Reviewed: October 25, 2023
Anita
United States of AmericaIt looked clean except for the bath tub shower curtain. It had mold on it
Close to the Ark
Stayed in October 2023
Reviewed: October 24, 2023
Claire
United States of AmericaThe bathroom, although clean, is tiny. The shower could not maintain temperature.
Nice clean room situated right across from the Ark Encounter. The queen beds were comfortable and the fridge and microwave were helpful.
Stayed in October 2023
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