20534 Hawthorne Boulevard, Torrance, CA 90503, United States of America
#19 of 21 hotels in Torrance
Guests' ChoiceBased on 345 hotel reviews
6.1Cleanliness
6.6
Comfort
6.7
Location
7.7
Facilities
6.2
Staff
7.3
Value for money
6.6
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2024
Larry
United States of AmericaN/A
Location was great.
Stayed in April 2024
Reviewed: January 5, 2024
Daniel
United States of AmericaCheap bath towels, tv didn’t work on first room I was given, not enough parking, place looks run down
Location
Stayed in January 2024
Reviewed: October 2, 2023
April
United States of AmericaVery very cold in the room unable to figure out how to turn the heater on. Also I suggest they put more towels in the bathroom
Stayed in October 2023
Reviewed: September 4, 2023
Daizha
United States of AmericaWe found a few bugs in the room , with checking other reviews they give a hard time giving money back
I loved how close it Is to the malls and different food places
Stayed in September 2023
Reviewed: July 10, 2023
Santa
United States of AmericaThe tub didn't work properly and we had to keep getting up to turn it back on
That I checked into the room really late and the person at the front desk let me and my girlfriend stay an hour later cuz of problems with the tub.
Stayed in June 2023
Reviewed: May 8, 2023
Hebatallah
EgyptNeed renovation
Location
Stayed in May 2023
Reviewed: April 1, 2023
Amir
United States of AmericaThe bed really needs to be replaced.... very uncomfortable
Stayed in March 2023
Reviewed: March 10, 2023
Rico
United States of AmericaSimple accommodations for a decent price. Heating and A/C worked well. Room was clean and shower was hot.
Stayed in March 2023
Reviewed: February 28, 2023
Susan
United States of Americavery dated rooms
clean and quiet
Stayed in February 2023
Reviewed: December 14, 2022
Jennifer
United States of Americagreat prices
staff very accommodating. location is close to mall and the beach.
Stayed in December 2022
Reviewed: October 3, 2022
Joanna
United States of AmericaThere was a hole punched into the bathroom door, floor board was coming undone, outdated A/C, and weird smell in the room.
Location to easy access of many things.
Stayed in October 2022
Reviewed: September 12, 2022
Robert
United States of Americavery old and lots of weird people hanging around and no security or enforcement to give that sense of safety. also called and asked for 2 extra pillows and was told that housekeeping has the key and no can!
good location and the AC works great and they have Directv
Stayed in September 2022
Reviewed: July 23, 2022
Felton
United States of Americabedding and linen low quality
location
Stayed in July 2022
Reviewed: July 20, 2022
Sean
United States of Americaclose to mall
Stayed in May 2022
Reviewed: July 15, 2022
Jewell
United States of AmericaThe first time I stayed here my room was great. Spacious and really comfortable.The 2nd stay, I got put in a smaller room that wasn't modernized and right over the front office. Lots of traffic noise. It felt like being in a sort of 80s dive. The parking is really tight, and when they're booked up, nearly impossible to find a spot if you arrive late.
I have stayed here twice. Overall this place is well worth the money. The little not so perfect things are minor enough that they wouldn't keep me from staying there again. The staff are super nice and available quickly if you need them for anything.
Stayed in July 2022
Reviewed: July 13, 2022
Jorge
United States of AmericaThe towel were nasty. The lady that cleaned was very nice. She gave new and clean towels.
No. Breakfast. Parking really tight.
Stayed in July 2022
Reviewed: July 11, 2022
Irene
United States of AmericaSmell of strong smoking even though it said no smoking on the door. It caused us to gag all night. While we could open the window it did not have a screen! No coffee maker, no coffee supplies, limited old small soap. The room had been cleaned but not well. Extra pillowcase and pillow were dirty not able to be used. The office clerk was confused very slow had me stand out in the cold for 15 minutes. Initially tried to give us an upstairs room even though we had had booked a downstairs room. When we insisted, he gave us the worse previously smoked in room. It was dingy. We would not stay there again.
There was no breakfast, coffee etc. The location was close to our final destination. The room was roomy. The TV worked. The bed was comfortable, it was a quiet room.
Stayed in July 2022
Reviewed: June 27, 2022
Gabriel
United States of AmericaParking
Close to everything
Stayed in June 2022
Reviewed: May 7, 2022
Abdullah
United Kingdomplace needs a revamp
price
Stayed in May 2022
Reviewed: April 20, 2022
Donna
United States of AmericaI didn't like that the ice machine was not working.
The Bed was really comfortable and I love the jacuzzi tub it was awesome
Stayed in April 2022
Reviewed: January 24, 2022
Goldie
United States of Americathe room had hair on the bed . the table was sticky. real bad smell in room . the towels were really funky looking with stains all over them before used
Stayed in January 2022
Reviewed: January 20, 2022
Saundra
United States of AmericaMgr not friendly Tv didnt work click stations and doesnt work!!!!! No coffee in the morning. False advertising Parking is tight!!!
No breakfast. The manager was rude. TV didnt seem to work good. Press select for station you want and it takes you to different stations The bed was comfortable, and a great shower. Thank goodness it was quiet, On way to driving to Florida. The light switch when you first walk in, doesn't work, Nit wirth 85.00 a night. Upholestrybon chair was a little warn out. Oh only had a smoking Room. Ugh!!! I can see they put new floors iin, which is nice. So if you need mgr, yoo Cant reach him, he goes to sleep at 12 midnight. I was very disappointed in how rude he was. Sorry!!! but I speak the truth!!! 95.00 out the window!! Perk up your amenities, but I am sure the price would increase! Parking is hard. Lot is small. P
Stayed in January 2022
Reviewed: January 2, 2022
Brittney
United States of AmericaWhile the room was clean, they should update the furniture and give it a face lift with decor. Trash in stairwell.
The price was reasonable
Stayed in December 2021
Reviewed: December 12, 2021
Sue
United States of AmericaWas no coffee. Bed I was sleeping on was so uncomfortable. 1 side higher n the other side was low. Room above me was so noisy can't sleep.
Tv was great
Stayed in December 2021
Vestal, USA
Gatlinburg, USA
Long Hai, Vietnam
Fauglia, Italy
Venice, Italy
Sonnenalpe Nassfeld, Austria
Ika, Croatia
Bordeaux, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content