1177 South Palm Canyon Drive, Palm Springs, CA 92264, United States of America
#118 of 118 hotels in Palm Springs
Guests' ChoiceBased on 143 hotel reviews
4.2Cleanliness
4.9
Comfort
5.1
Location
6.9
Facilities
4.6
Staff
6.7
Value for money
5.1
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 12, 2024
Gabriela
United States of AmericaThe staff was nice but the place its self was falling apart. The walls and floors had holes. The exterior was very old. We paid so much money for Coachella weekend, they should use that to renovate.
The staff was nice.
Stayed in April 2024
Reviewed: April 30, 2024
Caryn
United States of AmericaNo towel racks in the bathroom, toilet paper holder was broken, the bathtub was dirty and there wasn’t a coffee maker, bedspread had holes.
Location was fine for what we were doing
Stayed in April 2024
Reviewed: April 24, 2024
Xanthe
AustraliaTowels were dirty, room was gross. Looked like someone urinated on the walls and it wasn’t cleaned.
Good location
Stayed in April 2024
Reviewed: April 23, 2024
Sandra
United States of AmericaHotel neeeds improvement. The advertisement on Booking.com is nothing like the actual hotel. I was expecting microwave refrigerator and seating area ,but none of that was there. I did ask for a refrigerator because it was essential that I have one and the guy on the office was very nice and he has someone deliver it that day. unfortunately there was no microwave so we had to throw away lots of our food and also it was very dirty and the window drape was falling because it was missing a whole hook to hold it up. I also called the guy on the office and he did also send someone to fix that right away but overall the hotel is very old , definitely need improvements,the worst part was that our neighbors And the fumes of smoke and weed ,came into our room was so bad! And they were super loud literally aggressively fighting.cursing and banging on walls My kids got so scared. They did that two days in a row. I wasn’t sure if I wanted to call the cops or just check out, but we still had two days to go and they were already paid for so just suck it up
The guy behind counter was very nice. The hotel is on a very nice area.
Stayed in April 2024
Reviewed: April 21, 2024
Lanie
United States of AmericaI have to ask for wifi pass and towels..(no shampoo or body wash)..can't sleep good because AC next to my bed was to loud. The bathroom window has no lock,,we are worried when we went out for dinner if someone getting in to our room and steal our stuff..We checked under the bed sheets for checking before checking out and we were shocks , the bed was so dirty and moldy.
It's ok
Stayed in April 2024
Reviewed: April 16, 2024
Aly
United States of Americaroom was old, ac didn’t work, roaches on the ground, no fridge, old microwave, old and run down furniture, cloudy water, dirty towels, overall bad smells, no wifi, very unpleasant place to stay for way too much money.
it had a bed
Stayed in April 2024
Reviewed: March 18, 2024
Christopher
United States of AmericaPlace is worn down....poorly redone
A revamp
Stayed in March 2024
Reviewed: March 15, 2024
Marinel
CanadaDirty, very old bed, cockroaches crawling found few .
Very affordable price
Stayed in March 2024
Reviewed: December 31, 2023
Pia
United States of AmericaAdvertised amenities, i.e. pool and WiFi, were not available. The room was not in great shape and not clean. There were bugs on the floor and it was incredibly humid while the windows didn't open.
The location - nice walking distance to DTPS and businesses in South Palm Springs. Unbeatable price.
Stayed in December 2023
Reviewed: September 4, 2023
Gilbert
United States of AmericaThe room had scent and the bathroom was very elfin down. I had to use sandals in the shower.
I wouldn’t stay here again
Stayed in September 2023
Reviewed: May 30, 2023
Flores
United States of AmericaThe facilities are very run down it's a very run down Motel. Needed a cheap place to stay and book last minute for memorial weekend. There air conditioner wasbroken but the guy came very fast and fixed it but then it leaked all over my shoes..
The only thing I liked was that the staff was very friendly and we got to check out late with no problem.. Other than not there's no redeeming qualities for this place except. It did have a Mini fridge and a microwave but that's it..
Stayed in May 2023
Reviewed: April 24, 2023
Espinoza
United States of Americaroaches
the pug
Stayed in April 2023
Reviewed: March 10, 2023
Andrea
United States of AmericaRun down tv didn't work. Room smelled like smoke. Shower and tub water ran at same time filled tub with water while taking a shower. Poor lighting at night.
Location
Stayed in March 2023
Reviewed: February 23, 2023
Duncan
United KingdomAll the surfaces in the rooms seemed to be greasy / had something odd on them. Generally a strange smell in the room, didnt feel clean at all - bathroom was filthy too. WiFi didnt reach room either.
Bed was comfy
Stayed in February 2023
Reviewed: February 16, 2023
Remigio
United States of AmericaBathroom shower water mixer bathroom window nether conditions ,shower is too too low
Stayed in February 2023
Reviewed: October 17, 2022
Sharon
United States of AmericaThe room was very rundown. The front was off the air conditioning unit, just laying on the desk, revealing an extremely dirty filter. The door on the dresser had a wedge of paper inserted to hold it closed. There was handprints and yucky marks on the dresser and desk.
The location was good and the view from our window was great.
Stayed in October 2022
Reviewed: May 4, 2022
E
United States of AmericaThe smell the people who lived there was like a drug motel..plus my room was fooled do to the sink pipe busting..
No breakfast came with the room ..location is ok
Stayed in May 2022
Reviewed: March 28, 2022
Jf
United States of AmericaHôtel in poor condition
There was no breakfast, rundown Dog fee too high
Stayed in March 2022
Reviewed: March 14, 2022
Gabriel
United States of AmericaThe pool was dirty, the trash cans were overflowing. The entire place was run down.
Location
Stayed in March 2022
Reviewed: December 18, 2021
Miguel
United States of Americaeasy, room is not what i expect no control to change channel lights are very low..and waited 30 mins to get into my room..
nothing at all.
Stayed in November 2021
Reviewed: October 18, 2021
Naomi
United States of AmericaNeeds updating and cleanliness, hair in drain, dirty walls, chips paint everywhere , just needs to get updated and cleaned better.
Liked the location and friendly staff
Stayed in October 2021
Reviewed: August 2, 2021
Crystal
United States of AmericaHow dirty the the room was, how nasty the bed felt to lay on
There was actually nothing I liked it was so dirty in the room I thought I. Was going to get coronavirus by staying in the room...
Stayed in July 2021
Reviewed: July 2, 2021
Potenciano
United States of AmericaIce machine not working, place needs to be kept up to date
No breakfast
Stayed in May 2021
Reviewed: June 24, 2021
Shannon
United States of AmericaUntil rooms are in better shape the price is very high. Our bathroom and shower floor looked like a public park cement floor we didn’t shower while there. Our non-smoking room smelled like an ash tray. Power went out, missing lightbulb. My sister’s room had a broken floor board laying away from the wall. Some outlets had no frame. Lobby full of repair supplies. The repair guy wanted to check a bulb in our room while we were in the pool. He looked homeless, dirty long hair and missing teeth. I got out of the pool to go in room with him. Our belongings were in the room. There was an issue with my credit card being double charged but it was fixed. New owner seems nice but If it were not for the pool we would have left.
The pool
Stayed in June 2021
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