Renaissance Center - 400 Renaissance DR, Downtown Detroit, Detroit, MI 48243, United States of America
#39 of 60 hotels in Detroit
Guests' ChoiceBased on 549 hotel reviews
7.0Cleanliness
7.6
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
7.9
Value for money
6.3
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Ottley
United States of AmericaIt was only one restaurant open. That day was their last day, too.
Location and the view
Stayed in April 2024
Reviewed: May 6, 2024
Amy
United States of AmericaOnly 2 elevators were working, hallways and lobby were saunas, bathroom extremely small, bed needing replaced
Great location for what we were there for
Stayed in May 2024
Reviewed: April 26, 2024
Alexus
United States of AmericaI booked this hotel room 4-5 months in advance and paid a little extra because I thought “Double Room with Double Beds” meant a two bedroom suite with two full beds. When I walked into my room and saw I a little room with two full beds for 4 people, I knew it was going to be a crowded stay. I tried asking the front desk people if there was anything that could be done to make our stay more comfortable and all I got is “Yeah, we really need to word that better on our website.” Thankfully my fiancé and the two friends we brought were all close, so being on top of each other was not terrible. But definitely would’ve picked a bigger room or different hotel if I had known what our room actually entailed. Also breakfast is $24/person and wifi is $15/day.. wow.
The location of the hotel and the view from the rooms were spectacular. We were able to walk everywhere we wanted to go!
Stayed in April 2024
Reviewed: April 18, 2024
Trevor
United States of AmericaHandicap bathroom shower was very small.
Great view and clean room.
Stayed in April 2024
Reviewed: March 28, 2024
Hutchinson
United States of AmericaThe lack of a couple key items, and the restaurants were a little confusing as to what, and when things were open.
Location
Stayed in March 2024
Reviewed: January 28, 2024
Cheryl
United States of AmericaI did'nt have soap and extra blanket. And had to have brought up to me. Should always have in a hotel room.
Was very nice I loved the view of canada.
Stayed in January 2024
Reviewed: January 4, 2024
Heather
CanadaAfter using booking.com to book rooms, when we had to cancel a room-- we are still waiting to hear whether the property would waive the cancellation fee. Also we were not aware that when you book through booking.com that the actual property cannot confirm details of room type and guest names assigned. For this reason, we will not use booking.com in the future. Trying to get in touch with a live agent at booking.com is nearly impossible.
Stayed in December 2023
Reviewed: January 2, 2024
Robert
United States of AmericaSmall room and beds sucked
Location and the building
Stayed in January 2024
Reviewed: December 31, 2023
Maud
United States of AmericaFantastic views!
Stayed in December 2023
Reviewed: December 8, 2023
Scott
United States of AmericaBooking.com misrepresented this totally! I purchased a Double Room, Double Bed and got a standard room with double bed. The hotel will do nothing for you since this was third party booking. Total scam beware!!!! Embarrassing, since I was with a coworker and took charge of the booking.
Leaving
Stayed in November 2023
Reviewed: December 5, 2023
Stephani
United States of AmericaDirty windows!
Great view, but wish the windows were a little less dirty.
Stayed in November 2023
Reviewed: November 12, 2023
Michael
United States of AmericaNo free wifi.
Stayed in November 2023
Reviewed: November 6, 2023
Elizabeth
United States of AmericaNeeds better drop off when a friend is dropping you off. We were told we had to park in the street. The coffee maker is a hazard. It keeps heating water even after all the water is used, it leaks too. The ac/heater was bad. Either it was too hot when the heater was on, or too cold when the ac was on or right before the heater turned on.
The view and location
Stayed in November 2023
Reviewed: November 5, 2023
Jessica
United States of AmericaCame in after checkin time and they did not have a room available for us to check into. We had to wait 45 minutes to get a room. If they are not going to have rooms available by 3 pm then don’t make check in time at 3pm. Also all the food places closed early. We came back from and event and the cafe was completely closed and we could only get food from the little store in the hotel lobby.
Location to be able to connect with downtown and move easier to get to shops and restaurants.
Stayed in November 2023
Reviewed: November 5, 2023
Bobbie
United States of AmericaBesides getting charged double for my room and trying to contact them for weeks about this with no return calls or emails it was a decent hotel. A little dated but nice
Stayed in August 2023
Reviewed: October 24, 2023
Elayne
United States of AmericaWe got dropped off from our Uber at the backside of the property and it was a maze to get back and it didn’t feel secure. There were homeless in the bathrooms
Staff was awesome. Got an upgraded room with a view that we loved!
Stayed in October 2023
Reviewed: October 5, 2023
Ebrahim
CanadaMy room, hotel amenities
Breakfast
Stayed in October 2023
Reviewed: September 25, 2023
Nicolas
United States of AmericaCouldn’t check in until 4, didn’t even want to check and see if our room has been cleaned at that time. The shower wasn’t all that clean, for the price of $300/night I would have expected spotless, towels that had a weird bad scent. The a/c really wasn’t that strong
Beautiful area, lobby was nice and clean, large areas to hang out in
Stayed in September 2023
Reviewed: September 13, 2023
Kelly
United States of AmericaExpensive for what you get.
Location
Stayed in August 2023
Reviewed: August 24, 2023
Patricia
United States of AmericaThe bathroom was filthy and atrocious. Their was a plane cookie wrapper under the toilet seat. That means it was not cleaned. The shower head was pointed up, which meant water seeped on the floor. EVERYWHERE! I had to clean my own bathroom with bleach wipes and my towels. No one was available to help me.
The flatbread was the best! It was a good quality product. I had wings and fries, a ceasera salad that was fresh. The bathroom was filthy & disgusting. It was blood on my comforter. House keeping needs a new manager!
Stayed in August 2023
Reviewed: August 22, 2023
Farayi
United States of AmericaN/a
Location and facility on the property
Stayed in August 2023
Reviewed: August 22, 2023
Desteny
United States of AmericaHotel very big you Can get lost, No good services to a late time and no 24hr spots in the area. No pool services
Perfect location for Detroit river view walk and marina. Canada bridge is close, view form the room is amazing. Everything is close and people mover in the hotel
Stayed in August 2023
Reviewed: August 21, 2023
Debbie
United States of AmericaNot much was open (I.e. food court, Starbucks) No pool No breakfast People mover stop not in use
Clean room, great location, nice views
Stayed in August 2023
Reviewed: August 20, 2023
Brett
New ZealandWe were not told at check in that rooms do not get serviced everyday. Also we we got back from dinner and our bottom sheet was inside out and had sticky stuff on one side but when we rung there was a changeover of staff so said don’t worry and laid a towel on it.
Great location and near the waterfront and handy to Woodward Avenue
Stayed in August 2023
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