1153 Airport Road, Jacksonville, FL 32218, United States of America
#82 of 167 hotels in Jacksonville
Guests' ChoiceBased on 630 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.8
Staff
8.5
Value for money
8.2
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Steven
United States of AmericaNice Clean, right off highway, Great Breakfast
Stayed in April 2024
Reviewed: April 26, 2024
Osvaldo
GermanyThe room could have have some drawers.
Everything was fine.
Stayed in March 2024
Reviewed: April 26, 2024
Maria
United States of AmericaShould provide shuttle service
Smelled wonderful
Stayed in April 2024
Reviewed: April 25, 2024
Missi
United States of AmericaPeople walking around outside at 3-5 am.
Comfortable beds.
Stayed in March 2024
Reviewed: April 24, 2024
Rhonda
United States of AmericaNot many Breakfast choices.
Staff, price, room, comfort
Stayed in April 2024
Reviewed: April 20, 2024
Ericka
United States of AmericaThe pool was closed. No one said anything at check-in. Went to use the pool and couldn’t get in a couple of days of being there. This should have be disclosed at booking or def at check-in. I would not have stayed here knowing the pool was closed. Asked for a partial refund since I couldn’t use the advertised amenity and manager said he could not do that. Guests were playing loud music for hours. Kept calling front desk and no one was answering until finally at nearly midnight someone answered. We complained about the extremely loud music and finally it stopped and we was able to rest. Also guests were cutting hair outside of their room on a couple of days.
Renovations were nice. Staff was nice. Breakfast was okay.
Stayed in April 2024
Reviewed: April 18, 2024
Carmille
PhilippinesI feel like it was so easy to access our room because the parking is just outside our room.
The breakfast and the price!
Stayed in April 2024
Reviewed: April 11, 2024
Todd
United States of AmericaPool was closed, the room was good but the grounds left a bit to be desired. There was trash everywhere and entire outside was fairly unkept.
We left early for our flight and did not get to take advantage of this !!
Stayed in March 2024
Reviewed: April 9, 2024
Shane
GermanyAdvertised swimming pool no available
Great breakfasts - wow Rooms and bedding clean Sunny beautiful garden around pool with tables and bunks Well run by friendly staff
Stayed in April 2024
Reviewed: April 9, 2024
Norris
United States of AmericaGreat staff and location
Stayed in April 2024
Reviewed: April 3, 2024
Stephanie
United States of AmericaNo complaints.
Rooms were perfect for a family. Our room was very clean. Check in was simple. Staff at front desk was always friendly. Breakfast and the young lady hosting the buffet style breakfast was awesome!
Stayed in March 2024
Reviewed: April 1, 2024
James
United States of AmericaNot enough chairs in room.
It was good.One night was all we needed.
Stayed in March 2024
Reviewed: April 1, 2024
Jana
United States of AmericaThe pool wasn't open just yet.
The comfortable bed was heaven.
Stayed in March 2024
Reviewed: April 1, 2024
Duy
VietnamNone
The room is very clean and relaxing. The morning breakfast is good. The lady who is taking care of the morning breakfast is very nice. Checkin and checkout are very quick and convenient.
Stayed in March 2024
Reviewed: April 1, 2024
Pablo
PeruI had a problem with the refund of the damage deposit, but fortunately the front desk staff helped me to solve it.
The facilities have been improved, everything is much cleaner and the decoration is different. The The staff is very friendly.
Stayed in March 2024
Reviewed: March 30, 2024
Olivia
United States of AmericaWe first walked in and it smelt like pee. As I saw under the sink in the room with 2 queens there looked like a yellow spot as if something had leaked or someone may have done something wrong.
We had an early flight the next morning and it was a great place to stay! The outside doesn’t represent how nice the inside is, they have truly done amazing job on this hotel! Would recommend it and stay again.
Stayed in March 2024
Reviewed: March 28, 2024
Otis
United States of AmericaDidn’t like the hole in the bottom seal of the door. I could see light coming in and the gap was big enough to allow mice in if there were mice. People standing outside my door talking in the middle of the night.
Liked the food, courtesy, location within the airport. Overall the room was very pleasant and comfortable.
Stayed in March 2024
Reviewed: March 25, 2024
Sylvain
CanadaTheir hotel was clean and comfortable. I would happily return. :)
Stayed in March 2024
Reviewed: March 25, 2024
Laura
United States of AmericaNothing
They serve breakfast!
Stayed in March 2024
Reviewed: March 25, 2024
Autumn
United States of Americadirty rooms. dirt on the floor. mildew in the restroom.
great location to the airport. friendly staff.
Stayed in March 2024
Reviewed: March 24, 2024
Donald
United States of AmericaBreakfast was a pleasanr surprise. Lot's of options.
Stayed in March 2024
Reviewed: March 24, 2024
Thresa
United States of AmericaHad no wash clothes
Clean and staff was nice including the breakfast lady.
Stayed in March 2024
Reviewed: March 23, 2024
Kathleen
United States of AmericaAir conditioner was so loud. Door in/out of the unit was not sealed (there is a narrow but visible view inside/outside of unit.
Clean, Newly Refurbished
Stayed in March 2024
Reviewed: March 22, 2024
Ms
United States of AmericaI will say that they need to thoroughly follow behind housekeeping because they definitely cut corners doing what is supposedly their job.
The location and the breakfast were ideal for my needs. I was there for issues with my residence, but for the time that I spent there it was a pleasant experience. I would recommend this location to anyone!!!
Stayed in February 2024
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