443 Main Street, Niagara Falls, NY 14301, United States of America
#30 of 44 hotels in Niagara Falls
Guests' ChoiceBased on 2365 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.6
Facilities
7.0
Staff
7.8
Value for money
6.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Francisco
United States of AmericaThat I paid extra for parking
Closeness to the falls and walking distance to the the Canada border
Stayed in May 2024
Reviewed: June 1, 2024
Ali
United States of AmericaParking
Location proximity
Stayed in June 2024
Reviewed: May 30, 2024
Mike
United States of AmericaThe staff was rude at the front desk. I would not stay here again.
The room was very nice, quite and had a good view. The steam shower was a great touch and access to activities were good.
Stayed in May 2024
Reviewed: May 29, 2024
Jose
United States of AmericaConditions of the building, room smell, hallways smell. No friendly staff.
Location
Stayed in May 2024
Reviewed: May 27, 2024
Kelly
United States of AmericaNot really anything bad. Maybe a little used/worn. However with the amount of guests I feel it is very understandable.
Location is within walking distance to so many attractions. Hotel staff friendly and helpful. Hotel was very clean . Loved the fact there was breakfast and bar within the hotel.
Stayed in May 2024
Reviewed: May 26, 2024
Rahul
CanadaPaid parking, no restaurant for breakfast. There is a starbucks though.
Good location
Stayed in May 2024
Reviewed: May 22, 2024
Kumar
United States of AmericaThey charged me for parking it’s terrible while booking it doesn’t show parking fees
It’s nearby the falls
Stayed in May 2024
Reviewed: May 20, 2024
Michael
United States of AmericaHaving to pay to park Only one elevator works Shower in bathroom leaks on to floor causing the floor to warp.
Location Staff
Stayed in May 2024
Reviewed: May 20, 2024
Courtney
United States of AmericaThe elevators took extremely long. We had a child with a wagon stroller so unfortunately stairs weren’t an option for us. The elevators only had one working and it took way too long while waiting. Could only fit about 4 people on at a time way to small
Great location
Stayed in May 2024
Reviewed: May 20, 2024
Anna
United States of AmericaIt would be helpful if the receptionist informed guests that parking requires payment instead of charging their bank accounts without prior warning. Additionally, the windows are very dirty.
Great location within walking distance to Niagara Falls. Starbucks on the ground floor. The room includes a microwave, refrigerator, and coffee machine.
Stayed in May 2024
Reviewed: May 19, 2024
Nicola
United KingdomBroken elevators, no restaurant. Had to go through the restaurant and kitchen to use the service elevator as was on the 7th floor and the kitchen looked dated. Air and dirty water in the sink on first use and the shower never got above tepid even after running for 20 min.
The location was great for the falls
Stayed in May 2024
Reviewed: May 16, 2024
Soumya
United States of AmericaExcellent view, large space.
Stayed in May 2024
Reviewed: May 13, 2024
James
United States of AmericaHad to pay 20 extra dollars per day to park there.
Location was good
Stayed in May 2024
Reviewed: May 12, 2024
Ravel
United States of AmericaSpa bath had some stuff in it and i could barely see through my windows the outside of the window need a power wash.
It’s in a very convenient location but deff in the hood.
Stayed in May 2024
Reviewed: May 8, 2024
Ricky
United States of AmericaI like the hotel and place , but I missed stay there in those days,
Stayed in May 2024
Reviewed: May 3, 2024
Kuldeep
United States of AmericaRoom service was not available everyday
Location
Stayed in April 2024
Reviewed: April 30, 2024
Pare
United States of AmericaThere were cobwebs all over our room, the elevators shake and rattle and it woke me up in the middle of the night constantly. The restaurant is closed, at least turn on the TV so I could have ordered something to the hotel and enjoyed dinner with a drink, Franny was amazing to talk to and so kind and funny.
The location for walking and the bartender, outstanding.
Stayed in April 2024
Reviewed: April 13, 2024
Kathleen
United States of Americabathroom door had a very loud squeal.
was close to the falls and the other tourist places.
Stayed in April 2024
Reviewed: April 8, 2024
Ilmar
CanadaGreat location and helpful staff!
Stayed in April 2024
Reviewed: April 1, 2024
Myanna
United States of AmericaHeating furnace running too loud all night. Heated pool was too cold.
Starbucks on site is a plus
Stayed in March 2024
Reviewed: March 31, 2024
Asif
CanadaThe washroom size, the bugs in the washroom, Elevators and the surrounding were not clean and had a bit of odour
Liked the room size, not too bad
Stayed in March 2024
Reviewed: March 17, 2024
Greg
United States of AmericaThe restaurant and bar were not open, nor was the Starbucks located in the lobby. The property did not inform the guest when booking they were closed. This property charges you $20 a day to park your car in the lot.
The room was clean as was the property, the staff is friendly and accommodating. I loved the pillows not the typical cheap hotel pillows.
Stayed in March 2024
Reviewed: March 7, 2024
Glorimar
United States of AmericaMattress was dirty and uncomfortable
Room was great, mattress was horrible
Stayed in March 2024
Reviewed: March 4, 2024
Kyle
United States of AmericaNo breakfast, restaurant not opened, guest service wasn’t the nicest. Also $30 a night for parking is outrageous.
Location
Stayed in March 2024
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