220 West 4th Street, Chico, CA 95928, United States of America
#4 of 28 hotels in Chico
Guests' ChoiceBased on 60 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 20, 2024
Ilene
United States of AmericaA few glitches… air conditioning was so loud it was difficult to carry on a conversation in the room; the shower knob came off while showering, and the elevator wasn’t working when we arrived. (However, the elevator was fixed a few hours later.) Except for the air conditioning, these problems were minor. We were told that not all rooms are connected to the same air conditioning system. I would definitely stay here again, but would immediately check the noise level of the HVAC and try to change rooms if necessary. In fact, we were offered a change of rooms, but decided against it since we had already unpacked.
The room was attractively furnished with comfortable beds and a spacious bathroom. Everything seemed new and exceptionally clean. The friendly staff were very helpful unloading bags from our car, answering our questions, and being at the door whenever we entered the hotel. Free parking was provided next door in a private garage. The decor of the entire hotel is beautiful. Delicious omelettes and scrambled eggs, made to order with lots of fixings, are part of the complimentary breakfast selections. The downtown location central to many good restaurants can’t be beat.
Stayed in April 2024
Reviewed: April 18, 2024
Jennifer
United States of AmericaAnother awesome stay at the Diamond! Staff is always friendly & accommodating. Wouldn’t stay anywhere else!
Stayed in April 2024
Reviewed: March 14, 2024
Alison
United States of Americamore modernized rooms / bathroom / furnishings in the room.
Great hotel. The location is the best and super convenient. I loved the bar and restaurant. The room was nice. Could use some gentle updating to make it a bit more elegant but was clean and comfortable. Thank you!
Stayed in March 2024
Reviewed: March 13, 2024
Mg
United States of AmericaOnly one complaint: window faced an alley, and another wall. Cant be helped, though. The hotel makes up for it in quality of stay.
The interior was exquisite. The furniture, beautiful. The attention to detail was above and beyond, down to the neatly folded first square of the toilet paper roll in the bathroom.
Stayed in March 2024
Reviewed: January 1, 2024
Erika
United States of AmericaGreat location, we have stayed here a few times now and keep coming back to it. Staff was very responsive when we had an issue with the bathroom and it was fixed quickly.
Stayed in November 2023
Reviewed: December 25, 2023
Rebekah
United States of Americavery expensive
love the location
Stayed in December 2023
Reviewed: December 4, 2023
Rebekah
United States of Americathe shower head was terrible . my only complaint
Beautiful,comfortable, lovely place
Stayed in December 2023
Reviewed: September 21, 2023
Ellett
United States of AmericaNothing
Location and old romantic style
Stayed in September 2023
Reviewed: August 17, 2023
Denise
United States of AmericaThe dining room is lovely and underutilized. The bar as well. Could be a lovely gathering place to share more of the hotel with the guests and local visitors.
Stayed in August 2023
Reviewed: August 6, 2023
Kathleen
United States of AmericaSlow elevator
Great location
Stayed in August 2023
Reviewed: July 12, 2023
Debbie
United States of AmericaWould be nice to have smart TV in room.
Very nice decor & great location for walking to restaurants. Staff was very friendly & helpful. Parking was very convenient.
Stayed in July 2023
Reviewed: July 6, 2023
Corey
United States of AmericaThat the adjoining restaurant was closed for the holiday (July 2-4)
It is centrally located in downtown and parking was close to hotel
Stayed in July 2023
Reviewed: June 19, 2023
Tiffany
United States of AmericaLocation, charm, staff, continental breakfast, soap/shampoo products
Stayed in June 2023
Reviewed: April 27, 2023
John
United States of AmericaNothing!
Loved our room! So clean and spacious. Front desk staff was excellent and so friendly.
Stayed in April 2023
Reviewed: April 19, 2023
Kate
United States of Americawater never really got hot in the bathtub
Nice old thing convenient to local restaurants
Stayed in April 2023
Reviewed: March 27, 2023
Sheila
United States of AmericaAs far as quietness, you can hear the noise from the street on the second floor where we stayed.
The breakfast and location was great! The staff was very friendly, the room was clean and comfortable.
Stayed in March 2023
Reviewed: March 13, 2023
Stephanie
United States of Americanothing
beautiful hotel. love the old charm, great lounge
Stayed in March 2023
Reviewed: February 28, 2023
David
United States of AmericaA few more options at breakfast would be appreciated, such as hot breakfast items. Also, at booking I was not made aware that the steak house was not open.
The walk ability to down town.
Stayed in February 2023
Reviewed: February 20, 2023
Heidi
United States of AmericaBar closed Sunday /Monday. Stronger coffee options.
Great location in town. Classy, clean, lovely decor. Friendly staff that accommodated a change with no problem. Bar /lounge great, great happy hour. Bar is closed Sundays and Mondays. Coffee could have an espresso option, however there is an awesome coffeeshop around the corner Stoble which is a must ! Parking also paid, so all in all a wonderful place to stay.
Stayed in February 2023
Reviewed: February 20, 2023
Sherri
United States of AmericaGreat location and friendly staff!
Stayed in February 2023
Reviewed: February 13, 2023
Raphael
United States of Americadidn't eat here
Stayed in January 2023
Reviewed: April 24, 2024
John
United States of AmericaCharging for water in the room
Location
Stayed in April 2024
Reviewed: May 6, 2023
Shotsy
United States of Americapeople panhandling in parking garage. very loud screaming on the street at night. hotel staff forgot our wake up call
lovely old hotel. very clean
Stayed in May 2023
Reviewed: April 28, 2024
Jeanne
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Showing 1 - 25
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