The hotel could use EV car charging. The room was a little scant, could use a table. The sink is not in the bathroom which is odd and not convenient for washing up.

Breakfast was good. Bathtub was nice and big! Bed was comfortable. The room was sizable. The hotel has quick access to the Dimond mall right next door. Parking is right in front of the hotel.

Stayed in April 2024

the common areas need updating and cleaning. the rugs at the front door are old. the handicap door at the front does not work. the mattress is worn - I slept in a hole. the pillows are old. The tv, satellite, kept freezing and couldnt watch anything. they dont stock the fitness room with towels or clean out the trash in the fitness room. the fitness room needs a fan to keep the air moving.

the big soaker tubs, the breakfast, the rooms are clean, the staff are very friendly and helpful. the rooms are quiet and peaceful

Stayed in April 2024

Only complaint was that there were crumbs in one if the drawers and potato chips underneath the TV stand. I only saw it because I dropped something the rolled under

Location, friendly staff every where!! Rooms were spacious

Stayed in March 2024

All hotels need better lighting.

The bed was comfortable.

Stayed in March 2024

THIN WALLS

The bathroom and the room as a whole

Stayed in January 2024

The channels on the tv wasnt good enough

The location to the Malls and stores

Stayed in January 2024

No housekeeping in the 5 days I was there. I thought there were regulations on this? I was told no housekeeping on Christmas but it ended up being the entire time I was there. We're no longer in a pandemic lock down, I can't imagine why you only clean some rooms but not all. Also thin walls, and I was in an adjoining room and could hear everything going on in the room next door, babies crying etc. Found it difficult to relax.

I liked the breakfast in the morning and the staff were nice.

Stayed in December 2023

Location of hotel was center of our visit to areas of Alaska for exploration and enjoyment.

Stayed in October 2023

The room was very clean and comfortable. Location was close to several good restaurants and a Walmart next door if you forgot something. The staff very friendly.

Stayed in October 2023

Rooms could use updates. Furniture old

Good selection at breakfast. Fresh!

Stayed in September 2023

Wish the Cannery restaurant had been open.

It was all fantastic - wish the restaurant had been open - but you can’t have everything. Nicest place I stayed my entire trip.

Stayed in September 2023

The room is super comfortable. The location is prominent and close to many sites and locations, including the Airport. Tons of restaurants nearby. Staff was very good. I also loved the fact that it is right next to a Walmart to buy small time items very quickly.

Stayed in September 2023

No frills hotel, very friendly staff, large room, free parking, good location.

Stayed in July 2023

The AC DID NOT WORK, even after we ask to fix it The breakfast was poor

Stayed in July 2023

breakfast starting later than we needed it. Many early morning flights and activities in the area and no early continental option available

Room was large and spacious and the bath very relaxing

Stayed in July 2023

nice staff

Stayed in May 2023

we purchased a Mountain View room and didn’t get that was disappointed

it was very clean everyone was nice

Stayed in May 2023

A huge negative was the open window with opaque glass between the beds and the bathroom. It made it tough using the bathroom at night because the bathroom light was fully visible in the bedroom. Who would ever design such a feature - certainly no one ever staying there! We stayed for two nights so that became an issue for us. The breakfast attendant must have had two bad mornings in a row as she was not at all pleasant and we never noticed her wiping down the tables or chairs after guests had left. Two suggestions - a sign in the second floor hallway indicating where the elevator would be very handy as well as a sign indicating rooms numbered 1-15 are this way and rooms 16-30 are this way!

Great location, literally next door to a mall and Walmart. The front desk staff were very friendly. The bathroom amenities were of good quality. The sofa chair was so comfortable I could have almost slept there! My husband thought the immense bathtub was the best one ever!

Stayed in May 2023

Beds height too high for normal height people

Everything

Stayed in May 2023

construction going on in the lobby/stairs, parking lot attendant was blowing gravel at cars; we were initially put in a room adjoined to another room in which the guests were up all night/screaming children, pulling on the door, etc. Staff Swiss to a room on the other end of the hallway.

up to date, clean, great staff

Stayed in April 2023

Lacking hooks to hang winter clothing. Would be great to have a shuttle to the city center. Staff could do with more support.

Friendly, efficient staff. Huge warm room with microwave. Walmart next door, with Alaska souvenirs and groceries, Dimond mall nearby for shopping and entertainment. Breakfast was plentiful with do-it-yourself waffles.

Stayed in March 2023

It’s important to know that the shuttle is on-demand vs. a true 24-hour shuttle.

The big soaking tub in each room was a major plus!

Stayed in March 2023

hot water in shower not working after letting it run for about 5 or more minutes

nice and v clean

Stayed in March 2023

great free breakfast, big room with amazing bathtub set up, able to come and go walking to mall and movies and restaurants

Stayed in March 2023