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Reviews of Best Western Doswell Hotel

16220 International St, Doswell, 23047-1922, United States of America

#2 of 5 hotels in Doswell

Guests' Choice

Review Score

Based on 24 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.4

  • Value for money

    8.0

  • Free Wifi

    7.5

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Showing 1 - 24

  • Reviewed: May 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only issue we had was we booked 2 nights after we returned to room the first night they had erased our keycards and the response was oh we have a lot of ppl coming in tonight checking in , but the front desk were prompt and right away corrected the mistake and no one had entered our room.

    Location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    pleasant, comfortable stay
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Just a few suggestions but no major problems. There is a train that runs right behind the building, and the one I timed took over 9 minutes to pass. It does whistle, but we used a white noise app so it didn’t bother us at night. The bottom rooms on the front of the hotel are right by the drive/parking lot with no setback so people will be walking and driving right outside. The bathroom walls and ceiling had only one coat of paint applied so you could see through it in places. The bathroom also needs better ventilation. Not only did the mirror fog and the bathroom get very humid, water was condensing on the walls and dripping. Combined with the lack of paint, that will cause huge problems if ignored. The room itself felt and smelled a bit damp (not moldy yet) upon entering so it’s something they should definitely attend to. The hallway carpets were also in dire need of being vacuumed. The one thing that affected us was the outlet between the beds. Nothing would stay plugged in snugly, and it’s elevated which makes plugs even more likely to fall out.

    This hotel seems to be newly renovated. Room was clean with newer carpet. Beds were comfortable. Air conditioning worked well. Breakfast included. Very convenient to the theme park - could walk there. Fridge worked very well. Decent water pressure with nice-smelling body wash, shampoo, and conditioner provided.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Great overall!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    AC didn't work in first room-they did however move us to another room with no issues! Housekeeping never came, we stayed 3 nights. No biggie, just odd to me. Had to go ask for toilet paper and clean wash cloths.

    Very clean hotel, complimentary breakfast was decent, staff is friendly. Right across the street from Kings Dominion, which was the reason for our visit.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very clean and comfortable stay with good breakfast choices
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hardware for the shower isn’t stable- needs to be tightened or replaced.

    Very clean and convenient and pet friendly

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and comfortable. We requested quiet room where you didn't hear any passing trains and were given room on back side of hotel. It was very peaceful.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Enjoyable hotel next to kings dominion, but otherwise remote
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was “to go bag” not actual continental breakfast, hotel was within walking distance of kings dominion but no crosswalk to actually safely walk there, no real stores or restaurants nearby the property

    Right across from kings dominion, rooms were lightly themed for the park, looked recently renovated, good price, free parking

    Stayed in April 2024

  • Reviewed: March 25, 2024

    9.0
    Great hotel at the worst exit!
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower was not good. It had a cheap spray nozzle and tub did not drain well. Exit was the worst ever. No where to eat!!!!

    Clean & quiet.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good night sleep,despite the clicking sound!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The heater making noise during the night.

    The beds were comfortable, loved the pillows. The heater would click when it came on, I woke up and my sister-in-law several times during the night. Rhonda the at check-in and check-out was very nice.

    Stayed in March 2024

  • Reviewed: May 16, 2024

    10
    It was very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was slow

    Very clean

    Stayed in May 2024

  • Reviewed: May 11, 2024

    1.0
    I don’t recommend staying here unless you don’t mind cleaning
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was very dirty. I didn’t get pics of the first room but the dead bug in the floor and dirty toilet was enough to make me not want to stay in the room. The lady at the desk was very nice and switched our rooms, but the second room was just as dirty and there was urine on the toilet. I don’t travel without Clorox wipes so I scrubbed everything we would be touching. I’m unsure if the cleaning staff quit or what because this hotel has good reviews, but we’re definitely not staying here again. For $168 for the single night I would expect a clean room. The bed was comfy though. I have photos of how dirty the floor is but I don’t have room to share all of the photos. I’m unsure what was on the decorative pillow on the bed but it’s definitely not appealing. There was a brown spot on the blanket on the bed, something reddish/orange on the bathtub wall, black on the tub, the toilet had urine on the seat and black in the bowl, the floor didn’t have dead bugs in it this time, but had trash and shoe marks on it.

    It was close to the farm bureau center

    Stayed in May 2024

  • Reviewed: April 28, 2024

    10
    Staff was great and made sure everthing was well ! My daughter left her coat and they cleaned it and sent it to NYC for
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and quiet

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Clean, nice and quiet.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Thermostat-controlled air conditioning would be a nice improvement - rather than the in-the-wall unit alone. Having an active fan in the bathroom is preferred over just passive ventilation. Maybe I just missed the switch.

    It was a completely unexpected surprise to see the exact Jimmy Dean croissant breakfast sandwiches I eat at home part of the breakfast grab & go options. Your renovations on the property make it like brand new. Very impressed!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Disappointing! Would appreciate a voucher for a free night of stay.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Check in staff wore an oversized sweatshirt & sweatpants & did not look professional Price - way too much! Paid through booking.com in full then asked to pay additional $20 for dog Stained top bed cover - looked like black mold, YUK! Breakfast as advertised not available because dining room not up to code.

    Pet friendly Location off I-95 Comfortable mattress Accommodated first floor request

    Stayed in April 2024

  • Reviewed: April 1, 2024

    5.0
    Decent but wouldn’t stay again
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Stain on the comforter/duvet. Tv remote didn’t work properly. Our breakfast was served in a bag the night before due to no breakfast area. Only the ice machine on the first floor worked. Cigarette ashes on the ceiling in the shower like someone put out their cigarettes. The toilet lid wouldn’t stay up. The shower drained very slowly and was standing in a pool of water. Our key cards stopped working after the first night. When we asked for new cards, they questioned if we knew our room number and asked us if we were sure that we weren’t staying in a different room. Cigarette butts everywhere outside the hotel. Trash in the parking lot.

    The gal who checked us in was very friendly and sweet. The bed was comfy. The coffee bar was nice. They had a decent selection of snacks and some essentials for staying in a hotel.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    6.0
    Expensive for what they offer. I only stayed one night to rest up for the rest of my drive. Looks better on the other s
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lady that relieved him wasn’t friendly.

    The man that checked me in was very nice

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Stayed in March 2024

  • Reviewed: March 6, 2024

    6.0
    Okay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not many choices for breakfast. Location is right next to the train tracks. Train passes very often

    The room was clean.

    Stayed in March 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: May 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 24

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