Reviews of Hilton Birmingham Downtown at UAB This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
808 20th Street South , Birmingham, AL 35205, United States of America
#26 of 97 hotels in Birmingham
Guests' ChoiceReview Score
Based on 456 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.9
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Facilities
8.3
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Staff
8.6
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Value for money
7.7
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Free WiFi
7.8
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Reviewed: May 7, 2024
Ann
United States of America1 review7.0“Nice”- • Leisure trip
- • Couple
- • Queen Room - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Hotel a little tired
Nice check and parking on floor staying on
Stayed in May 2024
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Reviewed: May 4, 2024
Francis
United States of America3 Reviews1 helpful vote9.0“Good location, fair price and clean comfortable room”- • Leisure trip
- • Couple
- • King Bed with City View
- • Stayed 1 night
Ice machine on 14th floor was not working properly, but ice was easily available on next floor down. Unfortunately, I forgot to inform front desk. My bad. Hopefully a staff member will read this and get ice machine on 14th floor repaired.
Great experience, room was clean and comfortable. Staff provided great customer service. Bathroom was clean and shower was great.
Stayed in May 2024
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Reviewed: April 13, 2024
Tabatha
United States of America1 review9.0“A very comfortable and clean place to stay”- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Expensive
Very clean and close to the hospital where my dad was having surgery
Stayed in April 2024
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Reviewed: April 11, 2024
Jamie
United States of America1 review9.0“We enjoyed the stay. It was safe and comfortable. Will definitely use them again”- • Couple
- • King Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
A little pricey
Location and cleanliness
Stayed in April 2024
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Reviewed: April 8, 2024
Jessica
United States of America3 Reviews7.0“Nice staff.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
There was a roach I had to kill on the counter in the bedroom on the last day. The toilet was dirty and they didnt replenish the towels when housekeeping came.
The staff was amazing
Stayed in April 2024
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Reviewed: March 29, 2024
Michelle
United States of America1 review8.0“Fair.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds and City View
- • Stayed 1 night
The TVs in the rooms are listed as a "smart TV" and they are not.
The location was safe and convenient. The hotel was beautiful and clean. The rooms were wonderful.
Stayed in March 2024
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Reviewed: March 4, 2024
Chelsea
United States of America1 review8.0“I had a really nice stay and the staff were very nice!”- • Travelers with friends
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No free parking
It felt very safe..
Stayed in March 2024
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Reviewed: February 29, 2024
Robert
United States of America1 review7.0“Ok”- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Tv picture was dark
Location
Stayed in February 2024
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Reviewed: February 7, 2024
Maria
United States of America19 Reviews2 helpful votes8.0Very Good- • Business trip
- • Couple
- • King Room with Pool Terrace
- • Stayed 1 night
The shower only had hot water. Not just hot - it went steaming hot so you cannot shower. Something is installed incorrectly. I did mention it to the front desk but not sure if something is done with this information? This is for sure a liability issue hotel management might want to look into before someone gets hurt.
Location is 8 min. walk from UAB Kirklin Clinic. We had a room with a terrace. Our terrace room was just renovated, so yes the room looks fresh, clean, nice linens etc. - But our shower was a serious issue. Hotel Management - please read comment about the shower issue - important to have this fixed a.s.a.p.
Stayed in February 2024
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Reviewed: January 1, 2024
British
United States of America1 review7.0“Fair but need needs improvement b”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No main lobby, Rooms on 3rd floor have refrigerators but don't have Microwave. 3rd floor entrie door say use your room card to get in but all we had to do your just pull it open each time we came back to the room so it was not a great night of rest knowing this. But no problems either night...
Love the location, rooms 👌 great , service 👍 great. And comfort sitting.
Stayed in December 2023
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Reviewed: December 4, 2023
Alexis
United States of America1 review7.0“7.5/10”- • Leisure trip
- • Couple
- • King Bed with City View
- • Stayed 2 nights
- • Submitted from a mobile device
I just feel like all the money we pay for the rooms the breakfast should come with it .. I was really surprised when I was told breakfast wasn’t free .. I turned around and went to Waffle House .. also I strongly feel like parking for customers that are staying at the Hilton should also come with it … $15 a night to park and paying for breakfast just sounds crazy to me and make me wonder was my $500 stay for 2 nights was worth it lol .. but on the only good side the city view was amazing and the bed slept great .. y’all also need to invest in having microwaves in the room … there is a lot y’all can do better this is just a start
Stayed in December 2023
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Reviewed: November 29, 2023
Sylvia
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
I didn't like the fact that there was no menu in the room. I kept being told that all I had to do was scan the code, but there was no code. However, the staff were very kind and brought a menu to the room so problem solved.
The hotel's atmosphere. It smelled good and looked good. The bathroom was nice and clean. I was very comfortable.
Stayed in November 2023
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Reviewed: November 21, 2023
Clay
United States of America1 review7.0“Average stay that was a little too expensive.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I don’t like that it was just old. Felt old. Looked old. Thin walls. Pool looked horrible. I felt payed a little too much for a random Wednesday night in an old hotel room with a junky pool with thin walls.
I liked how clean it was and staff were nice.
Stayed in November 2023
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Reviewed: November 20, 2023
Terrance
United States of America3 Reviews9.0Wonderful- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
When I called for towels I never got them
Everything was ok
Stayed in November 2023
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Reviewed: November 20, 2023
Jasmine
United States of America5 Reviews9.0“For the location and stay, it was definitely worth it.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Water not hot enough
Clean
Stayed in November 2023
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Reviewed: November 14, 2023
Tonya
United States of America5 Reviews8.0“Stay was awesome”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was close to everything
The area that the hotel was in.
Stayed in November 2023
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Reviewed: November 10, 2023
Michael
United States of America1 review8.0“overall it was good”- • Leisure trip
- • Couple
- • Queen Room - Mobility Accessible
- • Stayed 1 night
set-up of the buffet line. confusing
meal was good.
Stayed in November 2023
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Reviewed: November 9, 2023
Rachael
United States of America1 review8.0“Would go there again for the conference but would prefer the conference rooms be a little warmer.”- • Business trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
The conference rooms were really cold. Also wish the pool had more privacy. I also had a room that was joint to another where they shared doors. The people on the other side were strangers. The conjoined doors leaked a lot of noise.
I liked the cleanliness and thought the room was pretty. I also felt safe in the room.
Stayed in October 2023
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Reviewed: October 24, 2023
Patricia
United States of America1 review8.0“I did enjoy my stay, staff were excellent. Lab market awesome beds are lumpy however. Could be more”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 9 nights
- • Submitted from a mobile device
Elevator twice would not move off floor. Door leading into floor from parking floor did not always secure, allowing AMYONE not staying in hotel ac ess. Not safe
Not complmemtary. Had to pay. Not bad choices however
Stayed in October 2023
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Reviewed: October 23, 2023
Phillippa
United Kingdom5 Reviews9.0“Perfect for a short stay”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Friendly stay. Lovely clean modern hotel.
Stayed in October 2023
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Reviewed: October 16, 2023
Omeko
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Everything the food
Its was good stay
Stayed in October 2023
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Reviewed: August 30, 2023
Jeroen
Netherlands10 Reviews7.0Good- • Business trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
depressing hallway, noisy AC
Clean, good beds
Stayed in August 2023
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Reviewed: August 24, 2023
Huntley
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
There was hair in the bathroom.
The bed was comfortable.
Stayed in August 2023
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Reviewed: August 21, 2023
Andrea
United States of America1 review7.0“I’ll pick another location next time.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The T.V. reception was terrible. It kept going in and out on certain channels. The wifi was terrible. The pillows and bed… no comfy at all!
It was pretty and quiet.
Stayed in August 2023
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