Bed was not comfortable. Lounge should open during the afternoon.

Location is good. When to the parade which was nice.

Stayed in March 2024

I am on a budget; however, being January I paid extra for the inside pool access. I wasn’t wowed for a Hilton property. I wasn’t impressed with the menu so we left to eat. Clerk didn’t tell us we could drive around to a closer door to our room. We had to wait for staff to return to use the pool. It was very far and hard to find. The pool water was cool. Kids didn’t seem to mind but I didn’t use it as a result. The refrigerator was small. No microwave. I would probably look for another hotel in the future.

Warm cookie at check-in. It was quiet for having another family across the hall. Tall full length mirror.

Stayed in January 2024

Location a little far from Main Street so had to take a taxi

Clean and comfortable

Stayed in November 2023

nice lobby

Stayed in March 2023

We found large bug in our bed the first night. The noise--but it was a busy weekend Problems with our room key throughout the visit

The room was spacious, and we loved the bathroom. Very clean there. The hotel itself was lovely, quaint but good environment. Staff was friendly and attentive to our needs

Stayed in August 2022

I thought breakfast was gonna be free for the price I paid for room. I found a chunk of plastic in my eggs. My room key card did not work well.

Breakfast had a lot of options.

Stayed in July 2022

Room was small, crowded, not easy to access, sounds from hallway and adjacent rooms made us wonder what others could hear from us.

Nice location, great restaurant, pleasant staff.

Stayed in June 2022

I didn’t like that the ladies at the front desk couldn’t help me locate Engine House Rd for my Uber. I think staff should have an idea of the area around the hotel especially when it was right in front.

I love the breakfast buffet and the young man at the front that went above and beyond to try to help me navigate to getting to Martha Vineyard

Stayed in May 2022

Refrigerator was making a high pitched sound all night. Walls were very thin and could hear everyone's conversations while walking through the lobby.

Great service at the front desk with a beautiful lounge area. Staff was all friendly. Beds were comfy.

Stayed in January 2022

When we arrived to check in there was not a bell man or hotel worker in sight who helped or offered to bring us a cart or to help us bring in our luggage from the car. The same thing for check out.

Me and my mom stayed there this past weekend while we were in town to attend the Nantucket Christmas Stroll. The location is very convenient to the Steamship Authority. We called an Uber which arrived very quickly and got us there to catch the ferry in 3 minutes! The room was clean and comfortable. The beds are super comfortable and we both had two wonderful night sleeps. The front desk gives you warm chocolate chip cookies with walnuts at night which are so delicious! I would say overall we had a very comfortable stay as far as the location of the hotel, the price, and the staff.

Stayed in December 2021

It was kinda pricey for only 1 night 500 something, way too much I wish they manage the price better.

Everything else but the room price!

Stayed in July 2021

The property needed a bit of updating, there was carpet throughout (that should be removed). The walls were pretty thin and we could hear our neighbors conversations quite clearly.

The location was excellent, within walking distance to Downtown Hyannis and conveniently located in the Mid-Cape. It was served as a perfect base explore other towns on the Cape. The free, secure parking was nice. The room was clean with plenty of counterspace. There was a fridge which was nice. The staff were also very kind and accommodating. Although it was too cold to use the pool, it looked very nice.

Stayed in July 2021

The cost of the room per night

Close to downtown

Stayed in July 2021

I liked the location and cleanliness of the room. However, the indoor pool smelled like pee. Bedroom was very thigh/small but cozy.

Stayed in July 2021

Only negative was the location it was away from a lot of the things children would want to do while in cape cod on route 28, but it wasn't that bad of a location.

The staff was super helpful and accommodating the breakfast every morning was good its worth it especially when your in cape cod and ordering food at a restaurant can leave you with a huge bill.

Stayed in June 2021

air conditioner was noisy

Stayed in May 2021

Very bright when trying to sleep, but no big deal

Everything

Stayed in April 2024

Rooms were outdated and it was right beside the airport which we didn’t know until we arrived. We stayed 2 nights and our room was never cleaned during our stay.

Lobby was nice but the section we stayed in was outdated.

Stayed in August 2023

room was a bit small for a family but it was fine overall initial attitude of staff wasn't great when it was a booking.com mistake, however, after that was resolved they were excellent

location air con very quiet and cold if you needed it good facilities pools were nice clean

Stayed in July 2023

Nothing

This hotel is amazing and the staff are super friendly and helpful! Our first night we were woken up by what I presume was a fan vibrating the wall, reception moved us room straight away which solved the issue, breakfast was amazing and Holly was really friendly, the swimming pool was nice to take my son too, and for check out my husband was feeling sick and they offered us check out at 12 which is greatly appreciated! The rooms are extremely clean! Both rooms we were in were such a high standard of cleanliness and the huge bathtub was a nice addition! There is parking here aswell for hotel guests which is nice to have, pull out couch was comfy aswell, cookies in check in were yummy! Maintenance are quick aswell, we needed him to turn of the accessible alarm that was pushed accidentally. I would absolutely come back here again!

Stayed in May 2023

The rooms were ok. The design of the room was weird. The bathroom door would not shut. The beds were not very comfortable. No microwave in the room. No complimentary breakfast. For the price, would have thought there would have at least been a continental complimentary breakfast. There was construction in front of the hotel, so using the main entrance was hard. Also trying to navigate through the parking lots was weird also. The rooms and hotel were clean though. We have stayed at the same hotels other places, and they were a better value and more convenient. Staff was pleasant though.

Maybe the location. It was clean.

Stayed in April 2023

For the price. Room was to small. Bathroom door would not close. Light when entering room dod not work. Great view of the wall outside of window. Checked in at 11 am came back to hotel at 5 and room was not ready. Never got offered anything until after I called corporate to find out why room was not ready. I am a diamond member. After they found out I was a diamond member they gave me a cookie. REALLY. HILTON IS GOING DOWN HILL.

Stayed in September 2022

worst layout of any hotel i have stayed in. second floor has seven steps in order to get to your room! You must lift your !luggage up these stairs!

nice large room

Stayed in August 2022

The price. The pool was nasty.

The closeness to everything.

Stayed in June 2022