6809 North Loop 1604 West, San Antonio, TX 78249, United States of America
#22 of 315 hotels in San Antonio
Guests' ChoiceBased on 535 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.1
Value for money
8.6
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Kristina
United States of AmericaStaff was very friendly.
Stayed in February 2024
Reviewed: April 9, 2024
Gilberto
United States of AmericaParking
Overall great experience
Stayed in March 2024
Reviewed: April 2, 2024
Laura
United States of AmericaBreakfast not good and expensive
Location clean
Stayed in March 2024
Reviewed: March 23, 2024
Kevin
United States of AmericaReally just the view of parking and freeway but I expected this. The property and staff made up for biew
Very clear. Very friendly staff. Close by a couple of restaurants by walking to end of parking lot as well as a cvs on the corner for items. They have large parking with need of car key for private parking
Stayed in February 2024
Reviewed: March 19, 2024
Vickie
United States of AmericaFacility was exceptional as well as the food. Really liked the special touch of texting to check on our stay and if we needed anything.
Stayed in March 2024
Reviewed: March 18, 2024
Susan
United States of AmericaWe were hoping to use the pool, but the water was super cold and we couldn't get in. Since it wasn't heated, that was unfortunate. This was even after a very warm day with temps in the upper 80's.
Parking was easy. The room was clean, comfortable, and well maintained. There was only one wait staff on the first morning we went down for breakfast and every table was full - poor thing was a bit overwhelmed. We sat at the high-top and were told at first we couldn't sit there. Then someone else came along and took our order and we were able to stay where we were. Another family came in and had the same issue. The good thing was that several front desk teammates came over and helped with the crowd. Breakfast was very good - fresh and warm.
Stayed in March 2024
Reviewed: March 16, 2024
Hannah
United States of AmericaDid not have. Was not included in the stay
Stayed in February 2024
Reviewed: March 15, 2024
Ramirez
United States of AmericaExcellent!! Very clean!
Stayed in March 2024
Reviewed: March 7, 2024
Stephan
United States of AmericaFood was not good
Very friendly
Stayed in February 2024
Reviewed: February 10, 2024
Samuel
United States of AmericaThe location was a bit sketchy. And the lobby bathroom was gross.
The room was very cozy and clean and the staff was super friendly. Private parking also was a bonus.
Stayed in February 2024
Reviewed: January 28, 2024
Patrick
Cayman IslandsSome construction was going close by and the neighborhood didn't seem great.
Hotel and rooms were very clean and kept well. The service at the hotel and the cleaning of the rooms were fantastic. If you left the room late morning it was still serviced.
Stayed in January 2024
Reviewed: January 9, 2024
Rolando
MexicoThe breakfast didnt have sweet bread or cookies.
The property is clean and well maintained
Stayed in January 2024
Reviewed: January 5, 2024
John
United States of AmericaI wish I would have been told breakfast was not going to be available on the premises Christmas morning. This was a huge inconvenience for us. I was informed that house keeping was not available, which was not a problem.
Location
Stayed in December 2023
Reviewed: December 30, 2023
Tijijeania
United States of AmericaN/A
The front desk staff were great.
Stayed in December 2023
Reviewed: December 2, 2023
Lori
United States of AmericaThe bad very uncomfortable, like I could almost feel the springs in the bed as I was laying on it
I thought the property the entire building was beautiful. The rooms were very nice.
Stayed in December 2023
Reviewed: November 6, 2023
Jose
United States of Americanone
Everything
Stayed in November 2023
Reviewed: October 31, 2023
Sarfaraz
BelgiumThey had good breakfast although I would rather like a buffet breakfast. Ordering your breakfast from the menu isn’t quite my thing I’m used too
It was super clean and the bed was very comfy
Stayed in October 2023
Reviewed: August 28, 2023
Garza
United States of AmericaWe always enjoy our stay at this location. They are friendly and courteous. The rooms are always so clean and comfortable.
Stayed in August 2023
Reviewed: July 22, 2023
Julieta
United States of AmericaGreat location, facility and staff!
Stayed in June 2023
Reviewed: July 21, 2023
Angela
United KingdomNothing
Excellent place to stay. Next to the loop but quiet. Very close to la cantera, UTSA and the RIM
Stayed in July 2023
Reviewed: July 17, 2023
Wendy
United States of AmericaVery slow elevator and only one working:(
Stayed in May 2023
Reviewed: July 15, 2023
Zachary
United States of AmericaNone
The location was great for Fiesta Texas.
Stayed in April 2023
Reviewed: July 5, 2023
Jose
United States of AmericaNothing
EVerything
Stayed in July 2023
Reviewed: June 26, 2023
Toribio
United States of AmericaThe pillows, but that's not an issue at all.
The staff was great, super friendly. The free cookies were well appreciated. The breakfast is worth it, and the bar staff was amazing. Any request we had was fulfilled exceptionally.
Stayed in June 2023
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