280 South Church Avenue, Tucson, AZ 85701, United States of America
#3 of 106 hotels in Tucson
Guests' ChoiceBased on 484 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.3
Staff
9.3
Value for money
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Raymond
United States of AmericaRestaurant was marginal. Breakfast buffet was subpar and was not even mentioned as an option. Online room discription was confusing. It implied breakfast was included, however this was not the case.
Selected property because of location downtown. Hotel was clean and modern. Well maintained with friendly staff.
Stayed in April 2024
Reviewed: April 18, 2024
Gina
United States of AmericaBar/restaurant could stay open later.
Great location to walk everywhere after work. Restaurant is great for breakfast, have not tried dinner.
Stayed in February 2024
Reviewed: April 16, 2024
S
United States of AmericaParking fee. There were no convention at the convention center, why parking fee of $20 had to be charged, I do not agree.
Some of my requests were answered.
Stayed in March 2024
Reviewed: April 6, 2024
Debra
United States of AmericaLocation + soap, creams
Stayed in March 2024
Reviewed: April 3, 2024
Claudia
United States of AmericaEverything was good.
Very clean. Complementary cookies were so good.
Stayed in January 2024
Reviewed: April 2, 2024
Berryhill
United States of American/a
The valet attendants were exceptional.
Stayed in April 2024
Reviewed: March 26, 2024
Joe
United States of AmericaParking
Good location to many Tucson sites.
Stayed in March 2024
Reviewed: March 4, 2024
Phuong
United States of AmericaClean rooms and good location
Stayed in December 2023
Reviewed: February 28, 2024
Anna
United States of AmericaBooking didn't mention the $50/day deposit.
Location, big room
Stayed in February 2024
Reviewed: February 9, 2024
Mindy
United States of AmericaVery convenient location, good options for F&B; staff is wonderful!!
Stayed in February 2024
Reviewed: January 22, 2024
Jose
United States of AmericaNo free breakfast like they said the day we checked in
Everything
Stayed in January 2024
Reviewed: December 30, 2023
Elsa
United States of AmericaEverything was way beyond my expectations. Beautiful Hotel, great staff, and amazing location!
Stayed in December 2023
Reviewed: December 23, 2023
Ronnie
United States of AmericaNo com0laints
Big comfy bed, well stocked towels & toiletries. Great location for walking to nearby resyaurants
Stayed in November 2023
Reviewed: December 10, 2023
Cody
United States of AmericaNothing except the housekeeper walked in while I was in the shower. And I had to pay for parking
Amazing.
Stayed in October 2023
Reviewed: November 30, 2023
Lauren
United States of AmericaOnly wished there was complimentary breakfast offered.
The staff, facilities, decor, atmosphere, room was all great.
Stayed in November 2023
Reviewed: November 27, 2023
Cheryl
United States of AmericaLiked it all. Would stay here again.
Excellent staff, loved the room, nicely appointed, clean. They gave us a later check out so we could shower after hiking, very nice.
Stayed in November 2023
Reviewed: November 23, 2023
Rodriguez
United States of AmericaBreakfast not included with the room.
Breakfast was not included in the price for my room which should've been included. My room was over $200.00.
Stayed in October 2023
Reviewed: November 13, 2023
Lisa
United States of AmericaThis is my go-to place in NYC! The location is perfect, the staff is always so nice & helpful, the rooms are clean & beautiful, & the lounge area with breakfast & snacks all day is perfect!
Stayed in August 2023
Reviewed: November 10, 2023
Robert
United States of AmericaInefficient staff. Somehow billed our room for room service and wouldn't budge until we gave evidence of the room next door getting service. It did not get settled until we were home from our flight. Pool area has misleading description... very tiny roof top type set up.
Very upscale facilities, pretty close to many restaurants and the free street car system.
Stayed in October 2023
Reviewed: October 31, 2023
Penny-jo
United States of AmericaOur room was very close to housekeeping, and so it was a bit noisy. The food and drinks are a bit pricey
It is very clean and well kept. The staff is friendly and the room was clean and well appointed. The warm cookies are amazing. It is a short walk from the Tucson convention center
Stayed in October 2023
Reviewed: October 31, 2023
Eduardo
United States of AmericaLoved it!
Stayed in October 2023
Reviewed: October 20, 2023
Colifact
United States of AmericaThe shower head was not working properly.
The staff was nice, the room was clean.
Stayed in October 2023
Reviewed: October 14, 2023
Abeldt
United States of AmericaLocation close to downtown. Can walk to everything.
Stayed in October 2023
Reviewed: October 9, 2023
Happyg24
United States of AmericaThe parking. Don't put the planters in the aisle to make a one out aisle. Larger vehicles are difficult to turn around. Should be a better solution.
The rooms have technology everywhere. Multiple outlets and usb easy access. Great bed and large windows. The staff was very accommodating when asking for a late check out
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content