6200 Quarry Lane, Independence, OH 44131, United States of America
#10 of 14 hotels in Independence
Guests' ChoiceBased on 388 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.2
Facilities
7.2
Staff
8.0
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Latasha
United States of AmericaBathroom toilet was dirty around the floor
Breakfast was great bed was comfortable
Stayed in March 2024
Reviewed: April 10, 2024
Michael
United States of AmericaI didn’t “not like” our room was just showing a lot of signs of wear and tear.
Stayed in March 2024
Reviewed: January 28, 2024
Erin
United States of AmericaUnaware that an “incidental” charge they bill to the card… 100.00. Say it’s returned at checkout..but it wasn’t…most likely a 2-4 day hold on the funds to be returned…wish they would tell you up front…some aren’t prepared or can’t afford the extra $100 loss when traveling
Nice facility, clean. Staff friendly.
Stayed in January 2024
Reviewed: January 19, 2024
Mindy
United States of AmericaPool had an oil film(?) on the top. Didn’t trust it or the hot tub .. could hear the guy next door snoring .
Nice pillows. Nice staff
Stayed in January 2024
Reviewed: January 7, 2024
Stacey
United States of AmericaBeds were not comfortable.
Good location. Nice pool. Friendly staff.
Stayed in January 2024
Reviewed: December 4, 2023
Christina
United States of AmericaWhen I got there my room was not ready and I had to get another room. Then the neighbors in the next room Kept Pounding on My door. The morning supervisor Has a very nasty attitude
The fact that it had a swimming pool
Stayed in December 2023
Reviewed: September 29, 2023
Melanie
United States of AmericaDifficult getting into the room with the key card. Card never worked to get in the pool.
Delicious cookies, jacuzzi
Stayed in September 2023
Reviewed: August 1, 2023
Wang
United States of AmericaThe bedside lamps are broken, they cannot be turned on. The shampoo that should have been stuck to the wall in the bathroom fell into the bathtub when we arrived.
Quiet room ample parking space delicious breakfast and dinner.
Stayed in August 2023
Reviewed: April 10, 2023
Ebony
United States of Americathe Pool area was cold, my son wanted to swim but the pool looked cloudy so I didn’t let him get in, there were no towels, a little boy was holding his private area urinating in the pool, the restroom near the pool was closed but the door was open with tools in it, the hot tub was closed for maintenance,
I like the convenience of the restaurant in the hotel.
Stayed in April 2023
Reviewed: January 24, 2023
Akira
United States of AmericaI didn’t like the staff, rude also the front desk works we’re arguing back and forth the lobby and pool was very crowded and kids running around
I liked the showers and room size beds were pretty comfortable
Stayed in January 2023
Reviewed: January 3, 2023
Kourtney
United States of AmericaThe rooms look dated and dimly lit. The lamps are torn up and curtains had stains on them. It doesn’t look like housekeeping dust the rooms often either: The elevator wasn’t clean, the rail in the elevator felt like it’s going to fall off, one of the elevators were out of service. I didn’t feel like up to the standard of other Double Tree’s I’ve stayed at before.
location is decent.
Stayed in January 2023
Reviewed: December 20, 2022
Nicole
United States of AmericaNA
Nicely located. Decent sized room.
Stayed in December 2022
Reviewed: September 23, 2022
Candy
United States of American/a
location restaurant was onsite and within waking distance staff was very friendly
Stayed in September 2022
Reviewed: July 7, 2022
Debbie
United States of AmericaIt was an adequate room and the staff were helpful. I expected a little more from a DoubleTree, a bit more luxury, but it was fine.
Stayed in July 2022
Reviewed: June 17, 2022
Janice
United States of AmericaWe had to book into another Doubletree hotel because the pool was not working in the first one and it was our wedding anniversary
Everyone was friendly
Stayed in May 2022
Reviewed: June 17, 2022
Mollee
United States of AmericaI thought the rooms were pretty clean, but the hallways definitely needed a good vacuum.
Everyone who worked there is so friendly and helpful. The rooms were comfortable. In particular, Joyce at front reception were so welcoming. She made sure we knew where to get good food and gave us lots of great ideas for exploring the city.
Stayed in June 2022
Reviewed: June 11, 2022
Joseph
United States of AmericaPool wasnt open, but I understood why.
Location and the room size.
Stayed in May 2022
Reviewed: June 6, 2022
Jodi
United States of AmericaOur room surfaces (tv stand, desk, tables) were incredibly dusty.
The hotel was wonderful. The bed and couch was extremely comfortable, which is hard to find in a hotel. Friendly, helpful staff.
Stayed in June 2022
Reviewed: May 17, 2022
Anika
United States of Americathe pool was closed and that was not told to us before we booked or arrived. one of the reason we booked. the beds were small and not comfortable.
staff were very friendly and even allowed us to check in early. the rooms were clean.
Stayed in May 2022
Reviewed: May 4, 2022
Nahuel
United States of AmericaDoor noises are very loud. When they open and close the doors of the other room it is terrible
Stayed in May 2022
Reviewed: April 27, 2022
Bernadette
United States of AmericaThe elevator was so far the hallways are a long walk.
Loved this place especially the bar I met a male bartender one night and the next night it was a lady they were both extremely nice. And, the food there was amazing especially the sautéed vegetables. Everyone there was so nice
Stayed in April 2022
Reviewed: March 15, 2022
Candice
United States of Americanothing bad I can say
the location was great…
Stayed in December 2021
Reviewed: February 7, 2022
Valarie
United States of AmericaI liked the cleanliness the friendly staff and the location
Stayed in February 2022
Reviewed: January 27, 2022
Ranjan
CanadaNot double tree standard hotel
Location
Stayed in December 2021
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