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  5. Reviews of DoubleTree by Hilton Little Rock

Reviews of DoubleTree by Hilton Little Rock This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

424 West Markham Street, Little Rock, AR 72201, United States of America

#64 of 64 hotels in Little Rock

Guests' Choice

Review Score

Based on 410 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.4

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like that the rooms did not come with refrigerators, my room had old worn furniture inside, I did not like that the pool area was not tidey and the hours of the pool need to extended for the price of the rooms.

    I liked the location of the property and the breakfast was great.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Clean modern Central option, ask for river view room
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Chain hotel

    Free warm cookies, ask for river view side...

    Stayed in March 2024

  • Reviewed: April 21, 2024

    7.0
    Good stay as always but hate they got my room wrong.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    My room was wrong. I always book months in head of time and I ALWAYS reserve the Balcony room with the River View.. They gave me a City View room. And that disappointed me..

    I love the location and overall setup.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That we had to leave...

    The room is downtown where everything is and it has a bar.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Too pricey for what you get!! Have to rent a fridge! Dinner buffet was not acceptable. For the price and to be prepared by a chef, it was disgusting.. sorry but it truly was.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    the front desk help with everything

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Overall enjoyable visit to Little Rock with accommodations at Hilton.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A few minor issues with room. Bathtub stopper was broken. Faucet leaked. No usb charge ports. Having a guide book in rooms with local to-dos and hotel info would have been helpful. Couldn’t access free wifi. Getting around within a few miles of hotel was difficult. Had to walk everywhere (not necessarily a bad thing, just inconvenient). Coffee station was hit or miss

    Location. Staff.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Both pros and cons, but overall a good place to stay!
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is $16 unless you pay in advance. There isn’t a mini fridge or microwave in the hotel room, but there’s one down in the lobby. Parking is $15/day through the hotel but only $10 for non-hotel people to park. WiFi is also not free unless you make a Hilton Honors account.

    The property is at an excellent location in downtown Little Rock, close to the Robinson Center and Statehouse Convention Center. The employees couldn’t have been more helpful during my stay. The restaurant and bar were great and the room was cleaned everyday.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Sort stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The room was too small and did not have fridge despite the price

    Accessibility

    Stayed in February 2024

  • Reviewed: January 5, 2024

    8.0
    Excellent service from your staff with a smile and offer to help.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not up to par for an upscale hotel.

    The coffee was excellent. The service was great and friendly.

    Stayed in January 2024

  • Reviewed: December 11, 2023

    9.0
    wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    breakfast was great

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Will stay again if available when needed.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Could have used a ventilation in the bathroom.

    Everything was Good. Close to the Robinson Center for Concert. Staff was awesome and very helpful. Very clean room.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Great hotel, location if you need to stay downtown, friendly staff and good breakfast buffet!!
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Not having a refrigerator in the rooms

    Breakfast choices were good

    Stayed in November 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the (complimentary) breakfast that looks advertised as free and when you get there it's $16 dollars. There are no fridges or microwaves in the room. That was a first. Other than that it was a ok.

    I liked the riverside view!!

    Stayed in October 2023

  • Reviewed: October 31, 2023

    8.0
    Great location, comfortable beds and good value.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated decor and bathrooms.

    Friendly staff and comfortable beds. Love the cookies!located right next to the Robinson Center so it was very easy to see a broadway show!!

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    It was okay. We like Doubletree, but we were a little disappointed this time.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Our AC was out. We didn't realize until after 9, and I had my husband make sure when he returned at 9:30. Our room kept getting hotter. The supervisor sent a repair guy. He was nice but I know he told her he was on break (His shift ended at 11 p.m.) He got to room around 30 min later. He was nice and very quiet since when we had stressed that our daughter was asleep. He tried to fix it and when he couldn't he did offer a fan. Then it kicked on while he was in the room. He still quickly got us a fan we asked for in case it went out again. Thankfully it worked all night, but it went out again that morning. We were miserable trying to get our daughter ready for a pageant event since it just kept getting hotter. We at least told the front desk when we checked out. He was apologetic, but there was no offer to make up for it. Then as we drove off, I realized we didn't get cookies either. It may have been since we checked in early, but as I saw an Uber driver walk out with cookies as we drove off, I realized we never even got them. The breakfast was good, but they pulled the last few biscuits (probably since they were getting hard because mine was), but they didn't bring anymore. It was still a regular breakfast time where I saw several more people go through the line. Our server was extremely nice, though. We really liked her, and Yolanda, the overnight Supervisor, was very nice.

    The location is convenient, and the room was clean. The staff was nice. The breakfast was overall good. We appreciated getting to check in early.

    Stayed in October 2023

  • Reviewed: August 18, 2023

    9.0
    Location and view was very nice. Very nice beds. Nice overall motel.
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night

    The stuff was a little unprofessional. They were not really rude just not as helpful as they should of been because they were not acting very professional for such a nice motel. I do Hate having to pay to park. I feel like that should come with the price of the room.

    The room was very very nice. The balcony was a nice feature. Very cozy room with very nice soft beds.

    Stayed in July 2023

  • Reviewed: August 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in August 2023

  • Reviewed: July 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The hotel doesn't communicate a lot with booking. Made multiple requests about my possible late check-in and got no answers. Also very difficult to find info in their website.

    The staff was arranging as I got there really late... It was 2 am because of a really delayed train. The pool is huge and ameneties are great even though it was a short stay for me.

    Stayed in July 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    for the price, i feel like there should be a refrigerator and microwave provided in the room and breakfast provided

    very comfortable and clean

    Stayed in June 2023

  • Reviewed: June 2, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't the actual room like the photos said I would be getting

    Could have given me the room I actually booked.

    Stayed in March 2023

  • Reviewed: April 24, 2023

    9.0
    Got married and spent a couple days at this property.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wanted a balcony but didn’t get one booking online cost me on that.

    Nice quiet room to enjoy a couple days with my bride.

    Stayed in April 2023

  • Reviewed: April 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    did not eat

    Stayed in April 2023

  • Reviewed: March 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No indoor pool Had to request fridge and no microwave

    Stayed in March 2023

Showing 1 - 25

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