300 Canal Street, Downtown New Orleans, New Orleans, LA 70130, United States of America
#96 of 170 hotels in New Orleans
Guests' ChoiceBased on 2483 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Outlaw
United States of AmericaI didn't like the fact that the rooms are so expensive but you don't get a free breakfast or anything. They even charged me $3 and some change for a bottle of water that was in the room. This place doesn't give you anything free but a cookie!!
The room was really nice 👍
Stayed in April 2024
Reviewed: May 6, 2024
Towanda
United States of AmericaHow we were charged for water they didn't even sell. Never got my receipt emailed to me as promised.
We love being close to all the main attractions.
Stayed in May 2024
Reviewed: May 6, 2024
Ellen
United States of AmericaNothing
Location and price
Stayed in May 2024
Reviewed: May 2, 2024
Cody
United States of AmericaGreat location. Clean rooms. Friendly staff
Stayed in April 2024
Reviewed: May 2, 2024
Karen
United States of AmericaThe shampoo and body gel pumps were empty in the shower.
Location
Stayed in April 2024
Reviewed: April 30, 2024
James
United States of AmericaLight bulb out in room
Helpful staff Room clean and spacious Good central location Good places to eat close by
Stayed in April 2024
Reviewed: April 30, 2024
Patricia
United KingdomWalls thin and hotel noisy. Breakfast expensive. Further from entertainment centre than advertised.
Clean and comfortable. A little further from entertainment centre than advertised. Walls thin - a lot of noise from people in other rooms going in 3am in morning or out 5am. However, staff great. Allowed us early check in when we arrived Breakfast expensive but restaurant and bar reasonable.
Stayed in April 2024
Reviewed: April 29, 2024
Tamika
United States of AmericaNo reserved parking
Away from noise
Stayed in April 2024
Reviewed: April 28, 2024
Jamal
United States of AmericaI didn’t care for the parking. I feel like the continental breakfast could’ve been better and I wish the bathrooms could’ve been a little bigger.
I appreciate how nice the staff was and how close it was around everything
Stayed in April 2024
Reviewed: April 27, 2024
Stephanie
United KingdomWater not included.
Great room, large
Stayed in March 2024
Reviewed: April 25, 2024
Suzanne
United States of AmericaNo hand soap in the bathroom
Location
Stayed in April 2024
Reviewed: April 24, 2024
Andrea
United States of AmericaExceptional staff at front desk lobby and parking
Stayed in April 2024
Reviewed: April 23, 2024
Lorna
United States of AmericaNo free wifi
Stayed in April 2024
Reviewed: April 22, 2024
Alex
NetherlandsLeaky fridge in the room. Incredibly noisy fan in the bathroom. TV system is arcane. Room only had a small window - quite dark. Overall, could do with a bit of refurbishment.
Great location, close to the action (if that's what you're after). Very comfortable beds. Decent water pressure. Attentive staff.
Stayed in April 2024
Reviewed: April 17, 2024
Sheneka
United States of AmericaThe bed mattress was flat and sunken in toward the headboard. It was very noticeable that the mattress was not turned. The room carpet needed shampooing.
Location, staff friendly and room clean
Stayed in April 2024
Reviewed: April 10, 2024
Tmetha
United States of AmericaBathroom to small
Great location
Stayed in April 2024
Reviewed: April 5, 2024
Lucie
United States of AmericaWe didn't like some of the sanitarium that were showing rust.
We like the cleanliness of the rooms. The beds were large enough and comfortable.
Stayed in March 2024
Reviewed: April 5, 2024
Edward
United States of American/a
people that parked car was very kind
Stayed in March 2024
Reviewed: April 5, 2024
Liaisha
United States of AmericaExtra fees, didn’t have correct room available.
The location.
Stayed in March 2024
Reviewed: April 4, 2024
Stefan
United States of AmericaThe constant and annoying noise of the ventilation - we had to use earplugs to get some sleep
Good location with river views a little away from the hustle and bustle of Bourbon Street but still in walking distance
Stayed in April 2024
Reviewed: April 3, 2024
Cynthia
United States of AmericaThere was a loose cabinet door on the microwave shelf. My husband tightened it up
Location & Room
Stayed in April 2024
Reviewed: April 2, 2024
Sarah
United States of AmericaNot really a fault for the hotel, but there was some street noise from the cars at night which seemed to be cruising the streets below.
The location was great, the front desk/concierge staff were super friendly and helpful, and the room was very comfortable for my family.
Stayed in April 2024
Reviewed: April 1, 2024
Larry
United States of AmericaHotel is older.
Location was perfect for us
Stayed in March 2024
Reviewed: April 1, 2024
Farshad
United States of Americastaff shortage, staff not really friendly and out of sinc, Parking cost was very high, breakfast was mediocre at best
Location, cleanliness, upgraded rooms
Stayed in March 2024
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