4000 South Ocean Drive, Hollywood, FL 33019, United States of America
#30 of 76 hotels in Hollywood
Guests' ChoiceBased on 686 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
7.9
Value for money
7.0
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Imler
United States of AmericaWe where disappointed the hot tub was out of service,
Staff was very friendly,
Stayed in April 2024
Reviewed: April 29, 2024
Bonnie
United States of AmericaNot a very good view of anything except building tops
Had a balcony
Stayed in April 2024
Reviewed: April 2, 2024
Samantha
United KingdomThere was no hand and body lotion or conditioner on arrival, and when making reception aware the following day, we got back to our room late in the day and neither had been refilled as requested despite the maid had been into clean the room, replace towels and make up the beds.
Location, size of room, comfort
Stayed in April 2024
Reviewed: March 5, 2024
Claire
United States of AmericaNIce pool
Stayed in February 2024
Reviewed: February 23, 2024
Harley
United States of AmericaThe pool veiw !!
Stayed in January 2024
Reviewed: January 23, 2024
Cbennett8393
United States of AmericaI didn't like the area where my orginal room was located. I was able to speak with Frank at the front desk to switch rooms for a better view. It would be nice to pick our view next time when booking.
Stayed in January 2024
Reviewed: January 18, 2024
Leo
CanadaSwimming pool and hot tub were badly maintained/unusable.
Rooms were comfortable.
Stayed in December 2023
Reviewed: January 14, 2024
Steven
United States of AmericaIn-room coffee supplies incomplete (only one regular coffee, no sugar or sweetener, not enough creamer) and poor quality coffee. Bathtub faucet hot and cold water reversed from typical operation. Breakfast not provided.
Friendly staff. Efficient booking, checkin, and checkout.
Stayed in January 2024
Reviewed: December 28, 2023
Martin
CanadaClean and comfortable room
Stayed in December 2023
Reviewed: December 21, 2023
Mccarthy
United KingdomRoom was not up to standard the cleaning not not good
The breakfast and the bar great
Stayed in December 2023
Reviewed: December 19, 2023
Bernie
United States of AmericaThe hotel didn't have printed literature available in the rooms or even in the lobby showing what was near buy. The restaurant in the hotel had a limited menu. And the "not on menu" dinner items WERE INFACT on the menu but were doubled in price! Dinner for 2 people with 3 drinks was over $200. Food was AMAZING but very highly priced! We have traveled to many other states and resorts including Hawaii, and Cancun and have never paid such high prices for a steak dinner.
Check in was easy. Staff was helpful. We were there during a huge storm so we didn't know what was around there to do in doors.
Stayed in December 2023
Reviewed: November 21, 2023
Yuen
SpainThere was a hand towel on the rack with stains which looks like it was used.
The room is spacious. Bed is comfortable. Nothing to complain.
Stayed in November 2023
Reviewed: November 16, 2023
Hannah
United States of AmericaCould have been a little cleaner/needs an update
The woman at the front that greeted and checked us in was SPECTACULAR
Stayed in November 2023
Reviewed: October 31, 2023
Robert
United States of AmericaCarpet in room could be replaced, lounge chairs at the pool not that comfortable.
Almost everything,
Stayed in October 2023
Reviewed: October 27, 2023
Cornelius
United States of AmericaCouldn't get extra wash cloth and towels .
Location was on point.
Stayed in October 2023
Reviewed: October 22, 2023
Ashley
United States of AmericaEntrance/exit was hard, valet only, accessing beach was not “convenient” with kids, building was older in general
Beds were comfy
Stayed in October 2023
Reviewed: August 17, 2023
Leticia
United States of AmericaThe front desk is horrible, very rude that it's the face of the hotel
Stayed in August 2023
Reviewed: August 7, 2023
Essacud
United States of AmericaClarity of what is included in the booking. More information needs to be given. Payment issues, being charged. The lighting in the room was poor. There need to be brighter lights in the room. There was also no iron.
There needs to be more detail about what is offered. I could not determine if breakfast was included in my booking. Further, I had the painstaking experience of being charged for the resort fee by the hotel when it was covered in my booking payment. The hotel was not timely in addressing the matter. Two charges were made, which were subsequently removed. This is not good.
Stayed in July 2023
Reviewed: July 27, 2023
Marie
AustraliaLong lines at front desk. Extra costs (resort fee, parking, breakfast, hold on account) AND TAXES added up pretty quickly, which made the stay unaffordable in the end.
Property clean and smelled fresh. Restaurant/bar on site. Bed and pillows comfortable. Kitchenette was welcomed.
Stayed in July 2023
Reviewed: July 22, 2023
Diana
United States of AmericaThe hotel smells musty. It was mostly the hallways that smelled like that.
The employees are friendly. I want to thank Kristin for being really helpful and ensuring that we had a good stay.
Stayed in July 2023
Reviewed: July 14, 2023
Pam
United States of AmericaStaff did not clean my room and I gave them a 24 hour notice . They just left clean towels . I called to complain the next day and no one showed up till 4pm and they put new pillowcases on but the same dirty sheets and left towels . I sat on the balcony and watched them
Location & pool area
Stayed in July 2023
Reviewed: July 9, 2023
Grant
United States of AmericaThe valet parking being the only option at a ridiculous price $35 per night. Valet parking is such a scam and also creates longer wait time to get to places because you have to wait on staff to bring you your car. No complementary breakfast was a bummer. Surcharge of $30 a day to use umbrella and chairs at beach.
The location to the beach Clean and spacious room
Stayed in July 2023
Reviewed: July 6, 2023
Meysi
United States of AmericaLimited food options on the menu
Nice property , clean and friendly staff.
Stayed in July 2023
Reviewed: June 29, 2023
Ladonya
United States of AmericaBad hotel
Bad
Stayed in June 2023
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