10100 International Drive, Orlando, FL 32821, United States of America
#302 of 390 hotels in Orlando
Guests' ChoiceBased on 4028 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
8.6
Facilities
7.4
Staff
8.0
Value for money
7.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Hillary
United States of AmericaThe fee's...parking fee of $30 per night and had to park on the other side of the resort! TWICE!!! NO one checked if I had a room, they just opened the gate, so who knows how many people didn't need to be parking there.
All the amenities
Stayed in March 2024
Reviewed: April 2, 2024
Cherice
United States of AmericaNot many food options
More vegan and vegetarian food options. I really feel like I did not have much to eat.
Stayed in April 2024
Reviewed: April 1, 2024
Elizabeth
United States of AmericaParking was ridiculous in the evening. Had to park at the front of the property near the lobby and walk to our room (building 6) at midnight bc there wasnt parking available near our room. Breakfast buffet line was horrible. Wayyy too long.
Proximity to the highway, ease of checking in.
Stayed in March 2024
Reviewed: April 1, 2024
Victoria
United States of AmericaThe beds were uncomfortable. And paying $30 a day to park in an unmonitored, uncovered, parking lot is atrocious. There was no security to watch vehicles. It was a complete money grab.
The staff were friendly and attentive
Stayed in March 2024
Reviewed: March 31, 2024
Rosana
CanadaWe tried to call the help desk many times and had no answer. Our WiFi connection was not good.
Landscape and gardens Restaurant Breakfast
Stayed in March 2024
Reviewed: March 31, 2024
Matthew
United States of AmericaThe back security gate was never locked as the sign states. The toilet and shower room needs expansion. Sea World Shuttle through concierge in DT lobby to the park did not arrive due to being over booked, and yet to refund charges.
The walkable location to a couple of the surrounding parks.
Stayed in March 2024
Reviewed: March 31, 2024
Wendy
United States of AmericaRoom was outdated, it did not match the lobby’s appearance
The breakfast was good and liked we could park to walk to sea world
Stayed in March 2024
Reviewed: March 31, 2024
Yazira
United States of AmericaParking was horrible, then one of the member of the staff told that is first come first serve
Breakfast was good
Stayed in March 2024
Reviewed: March 29, 2024
Angela
United States of AmericaLight, poor light in bedrooms
Fire
Stayed in March 2024
Reviewed: March 27, 2024
Keyshanna
United States of AmericaI don’t like how the property is broken up into two sides. One is where it’s quiet and reserve off of the street access. For the other side it felt like the ghetto. It was loud noisy on the street and I was upset because there wasn’t an option on the website to book the room on the side where it’s on the resort. So next time I would like to have an option for that because I would’ve paid to have peace and quiet. And we didn’t have hot water for to of of days we stayed very disappointed. I told staff they just blow it off and didn’t offer any money back or anything.
It was beautiful very nice.
Stayed in March 2024
Reviewed: March 26, 2024
Ineyda
United States of AmericaThe room very uncomfortable for sleeping. The pillows too soft that it felt like you had no pillows. The wifi location over the bed made no sense. You had a night light over your head. Room that I originally booked was not available, was accomadeted with a room that was supposed to be the same and it turns out the pictures on booking.com were incorrect. I was shown pictures of a king suite, when the actual room pictures should have been of a king tower room. (Which is a king bedroom but in the tower building.)
The resort itself was beautiful and comfortable. Plenty to do at the hotel and great location.
Stayed in March 2024
Reviewed: March 25, 2024
Guillermo
United States of AmericaHad to pay for parking
Cheap and free breakfast
Stayed in March 2024
Reviewed: March 25, 2024
Gicelle
United States of AmericaTo many people and extra fee for parking.
Location - tower rooms were much better than the garden ones.
Stayed in March 2024
Reviewed: March 22, 2024
Joshua
United States of AmericaDidn't like the extra fee's that where not explained at all on receipt. And was never given a receipt for the charge that appeared on my bank account.
Stayed in March 2024
Reviewed: March 21, 2024
Brittany
United States of AmericaWe arrived at 6:30pm, well after check in hours and still had to wait 45 mins for our room. The bathroom in the lobby was disgusting and the lobby smelled like vomit.
Stayed in March 2024
Reviewed: March 20, 2024
Hina
United KingdomRooms could be cleaner
Accessible to SeaWorld and good facilities
Stayed in February 2024
Reviewed: March 20, 2024
Katey
United States of AmericaThe shower leaked all over the bathroom floor. The whole room smelled moist. The walking "Path" to seaworld was not well defined, through several parking lots had to use maps. Poor lighting in the room.
Was able to do early check in. Restaurant was very nice.
Stayed in March 2024
Reviewed: March 19, 2024
Akreutz
United States of AmericaThere is a $25 resort fee which I already knew. However, on top of that when I got there there was a $30 parking fee!!!! To make it worse there was no where to park. How am I gonna get charged a parking fee and still have to walk half a mile to get to my room/car. Not to mention the two chairs in our room had hair and various stains on them.
The beds were comfortable and everyone got a cookie at check in. The staff was very friendly and the breakfast was amazing.
Stayed in March 2024
Reviewed: March 18, 2024
Exum
United States of AmericaThe property was good but the $150 extra per room was unexpected. The $25 charge for parking was crazy
Clean and nice rooms
Stayed in March 2024
Reviewed: March 18, 2024
Brigid
United States of AmericaOur room was an outside room to parking lot on ground floor. Could hear anyone walking by or talking. Woke me up several times. The room safe did not work. The sink was slow to drain and backed up easily. The bathroom was very small and needed to be updated. It wasn't as nice as other Hilton properties I've stayed at. It was good that we were staying only one night. The outside putt putt golf area needs updated and cleaned of debride. The restaurant and outside areas were nice.
All staff were very friendly. Very convenient to Discovery Cove and great price.
Stayed in March 2024
Reviewed: March 16, 2024
Miguel
United States of AmericaIt is divided in small two stories buildings but I couldn't find the elevator in the building I was in.
Many facilities to enjoy and very good price
Stayed in March 2024
Reviewed: March 15, 2024
Jaime
United States of AmericaThe pools are small for the size of the resort and our A/C had a constant high pitch squeal which made it difficult to sleep.
The property was clean and conveniently located to the convention center. The breakfast buffet had a wonderful variety!
Stayed in March 2024
Reviewed: March 13, 2024
Mathew
United States of AmericaWe were confused by the Resort Fee for having kids with us. The booking said breakfast was included. Maybe we just didn't understand it clearly because we were in a rush. I more prominent explanation during booking would have been appreciated. Also, the bathroom was a bit small and made it difficult to get ready with multiple people in the room.
The pool and bar area was nice. The food was good and the service was friendly. It was nice having a shuttle to Sea World from the property. They also let us check in early, which was helpful.
Stayed in March 2024
Reviewed: March 12, 2024
Suzanne
United States of AmericaWait for room on first day, after 4:00 still did not get a phone call that room was ready, because it still wasn’t after I can there at 11:00 am.
Pool, elevators
Stayed in March 2024
Reviewed: March 8, 2024
Ryan
Canadaasked for room to be cleaned a couple of times, and it wasn't cleaned.
Stayed in March 2024
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