201 East MacArthur Boulevard, Santa Ana, CA 92707, United States of America
#7 of 25 hotels in Santa Ana
Guests' ChoiceBased on 202 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.2
Value for money
7.6
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End of dialog contentReviewed: May 9, 2024
Nguyen
United States of AmericaYes
Stayed in May 2024
Reviewed: December 12, 2023
Randy
CanadaWall clock in the main lobby
Shauffer driver Jesus was very nice person
Stayed in December 2023
Reviewed: September 25, 2023
Gary
United States of AmericaNo information in the room about nearby restaurants and bars or bout the hotel’s amenities and restaurant
Friendly staff and transportation to and from airport.
Stayed in September 2023
Reviewed: September 14, 2023
Carolina
United States of AmericaIt was under construction
Perfect location for the conference we were there for
Stayed in September 2023
Reviewed: July 2, 2023
Aysenur
United States of AmericaTHE SETUP CAN BE MORE HYGIENIC. THE FOOD IS OUT IN THE OPEN AND ANYONE WHO COUGHS OR SNEEZES WHILE GETTING FOOD MAY COMPROMISE THE FOOD. THE SHOWERS ALL HAVE A BATHTUB, WHICH IS DIFFICULT FOR ANYONE WITH LIMITED MOTION IN THEIR LEGS. A WALK-IN SHOWER IN SOME ROOMS WITH TWO BEDS WOULD BE APPRECIATED
BREAKFAST WAS SATISFACTORY AND THE SERVICE WAS EXCELLENT
Stayed in June 2023
Reviewed: June 17, 2023
Tanya
United States of AmericaThe bathroom tub needed to be refinished. The shower curtain needed to be replaced, and the mattress was NOT comfortable. It needs to be updated!
It was in a nice location, most of the staff was very friendly. The rooms were spacious. Giving out those delicious cookies and water is an excellent idea!
Stayed in June 2023
Reviewed: June 15, 2023
James
United States of Americano one tells you how to get to the garage and how to use the entrance electronic gate
-parking underground safe,
Stayed in June 2023
Reviewed: April 26, 2023
Gillian
United KingdomCould have done with more towels. Fridge needed stabilising.
Very comfortable bed.
Stayed in April 2023
Reviewed: March 12, 2023
Yousef
United States of Americaparking fees should be included in the room fees. don't like paying separate for the parking
Stayed in February 2023
Reviewed: November 14, 2022
Omar
United States of America27 dollar fee for parking that's a bit too much and no fridge in the room.
Was clean and the bed was real comfortable
Stayed in November 2022
Reviewed: September 25, 2022
Tracy
United States of AmericaPull out couch sheets were dirty and had crumbs (?) Family member had to sleep on the couch. Also, there was not any blankets or pillows in the room for the pullout, had to call to get them.
Good location. Regular beds were comfortable.
Stayed in September 2022
Reviewed: September 22, 2022
Phil
United States of AmericaThe rooms are in need of renovation. Carpet is pretty worn.
Stayed in September 2022
Reviewed: September 22, 2022
Gopal
United States of AmericaThe staff went out of their way in making me comfortable and providing all my transport needs
Stayed in August 2022
Reviewed: September 15, 2022
Martha
United States of AmericaHotel in general very nice
Stayed in August 2022
Reviewed: July 20, 2022
Johnathon
United States of AmericaHaving to pay extra for parking.
Clean comfort and well kept. Nice staff.
Stayed in July 2022
Reviewed: June 1, 2022
Jana
United States of AmericaOverall our stay was fine. We have moved but frequently need to come back to OC. The location of the Hotel is GREAT - convenient to everything - so I'm sure we will stay here again.
Stayed in May 2022
Reviewed: April 27, 2022
Princess
United States of AmericaOverall experience
Stayed in April 2022
Reviewed: April 20, 2022
Ietje
United States of AmericaNO CLEANING SERVICE
room
Stayed in March 2022
Reviewed: February 11, 2022
Suzy
United States of AmericaThe bed was too soft and an extra blanket was needed. Not provided.
It was fine, the bed was too soft.
Stayed in February 2022
Reviewed: December 25, 2021
Rohit
Indianothing specific
comfort
Stayed in December 2021
Reviewed: November 23, 2021
Pequeno
United States of AmericaWe had to request for towels, TP and master bath tub faucet leaked.
Stayed in November 2021
Reviewed: October 16, 2021
Andre
United States of AmericaIt was a great location and not far from the beach. I would stay there again
Stayed in September 2021
Reviewed: September 30, 2021
Ronald
United States of AmericaThe mask policy was very random. At check-in both hosts were not masked but at least they were behind a plastic shield. The next morning all staff in the lobby were masked. Sunday morning there was some kind of large Christian gathering in the lobby and not a mask in sight.
Close to SNA and a very prompt shuttle. Our room was quiet and the king size bed very comfortable. The restaurant staff was always friendly and welcoming and all wore a mask.
Stayed in September 2021
Reviewed: August 26, 2021
James
United States of AmericaWhen I arrived for check-in the Front Desk made it clear that House Keeping would not change the sheets or put new towels unless requested; which I understand as part of the continual pandemic spiral. I noticed the bed sheets for one of the Queen Beds was soiled and after notifying the Front Desk and being told House Keeping would resolve the issue; which they never did. Ultimately I used the other Queen Bed in the room. Breakfast offering was a complete joke!
Location to work
Stayed in August 2021
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