We had to call for towels and room cleaning four times. We were told several times it had been taken care of -- were missing towels, wash clothes, bath mat, cups, coffee, coffee cups. Plus, TV, micro wave, refrigerator, coffee pot did not work because a new power strip was trade, For a Hilton property this was completely unacceptable. Did not feel the staff was at all competent.

Hotel was clean and room was comfortable.

Stayed in April 2024

There was OK, but wasn’t have shower gel the bottle I switched to room. Both room was empty.

Stayed in March 2024

Room was 85 degrees and when they switched the system it only cooled would not moderate a temp. Trash and things down the hall on your way to room it was like this from check in until the next day. Elevators are a real treat. Not impressed..

Location

Stayed in March 2024

Difficult card entry and exit for indoor parking

Great location. Clean facilities and rooms with friendly staff.

Stayed in February 2024

great suburban location.

Stayed in February 2024

Starbucks wasn't open when I got up in the morning.

The restaurant/bar staff was very friendly and accommodating.

Stayed in January 2024

See above.

ALL staff were fantastic. Parking s*cked. My major issue were the elevators. 3 malfunctions in on day. The third scared the Holly sh*t out of me. I wouldn't take that elevator again. Staff were notified. Call me if need more info.

Stayed in December 2023

Location

Clean place. Top notch amenities

Stayed in November 2023

1. The front desk person checking us in would not really speak to us very much...she was more concerned about talking to a gentleman at the side of the counter. 2. The pillows were too soft.

Very clean, nice rooms.

Stayed in September 2023

My reservation from your organization was never received!!

Stayed in June 2023

hvac was not adjustable; froze every night during our multi-night stay.

location; cleanliness; grounds; staff; design; amenities.

Stayed in June 2023

n/a

Very nice and clean. Staff was very friendly and helpful.

Stayed in April 2023

A/C didn’t work and had to call maintenance 3 times. they finally let us move to another room

very clean and super quiet in the rooms

Stayed in April 2023

Bed was amazing loved my balcony. Enjoyed Tulsa zoo and the gathering place while in town for Easter weekend .

Stayed in April 2023

The 24 hour notice for housekeeping. We stayed three nights and ran out of coffee creamer, toilet paper and tissues so every day we were making special requests it would be nice if housekeeping stopped in automatically and just re-supplied the rooms even if they don’t clean them.

Stayed in March 2023

Breakfast costly. Too expensive for an old, not recently renovated room.

Breakfast was good but too expensive. Liked the available ice machine and accessible rooms option. Location was great and staff was helpful.

Stayed in March 2023

Not really a complaint because it was fixed by a move to a different room but it took a while to find out that the reason the room wasn’t warming was a burned up motor in the heating system…of course the first room was better furnished for three people than the sudden move.

security of parking garage, clean, cheery decor

Stayed in February 2023

Our first room was clean but the shower was clogged. I showered and felt nasty after standing in 3in of water. Wish this hadn't happened because then we had to move all of our stuff after already being settled in. This was a large inconvenience and that wasn't compensated at all except to move rooms.

I wish the breakfast was complimentary. I also wish there was a microwave in the room. I needed one for my heat pack. The 2nd room we had was beautiful and clean. Everything we did was with in a 15 min radius of the hotel

Stayed in February 2023

Loved the pool room!!

Stayed in May 2024

PAYING FOR PARKING IS B.S.

staff was grate

Stayed in January 2024

Bed actually sank in a bit and there is no microwave in the room. Parking can be nerve wracking until you figure out where it is.

Staff was friendly, good sized TV in room, refrigerator, plenty of soaps, usb ports for charging. Close proximity to bricktown comedy club brought me here to stay for a weekend. It's a 5-10 minute walk to that area so its a great choice, and there's a Cava you can eat at over there too. I'm sure there's more but that's what we did.

Stayed in January 2024

Pool was open to public for a birthday party and they brought large floats and floated over people with no concern. Also people walking around in lobby with liquor bottles drunk. Phone not working. Elevator smelling like vomit. And guess pulling the fire alarm and having to be evacuated.

Not much

Stayed in January 2024

N/A

Clean, quiet, comfortable

Stayed in November 2023

There was nothing i didn't like

The size of the room was amazing, the view was very pleasing. Breakfast was hot and edible.

Stayed in January 2024