The hotel is older than the photos posted on the site.

The location was perfect! If you have only 3-5 days to spend, book in this area.

Stayed in May 2024

Very small corner room. I found it to be dark without good lighting. Construction next door weekdays feom 8:30 to 4. Was very loud and my room felt like it was shaking.

Excellent location. Nice rooftop bar and restaurants close by. Bed and pillows very comfortable. Concierge Kevin and housekeeper Margaret were extremely kind and friendly. Loves the 80s music playing in the lobby, free bottles of water and Prosecco hour!

Stayed in May 2024

Extreme construction work going on which was not advertised when booking. hotel staff were very transparent upon check in but nothing we could do at that point anyway. For this reason we tried to be out of the hotel when work was under way as the building would shake. The room is quite small and although clean it is very tired looking. The room also had a strange smell which we think may have been from the air con. we tried not to use it and instead opened the window for air (though of course it’s noisy as it’s New York).

Very friendly and helpful staff and good location.

Stayed in May 2024

carpet could use an update -- looked dirty when I stepped off of the elevator

once switched to new room it was great - nice view and spacious for me to work. first room was awful - very small and noisy. Construction board covering one of the windows. The staff was exceptionally friendly and accomodating. Lauren was very helpful!!

Stayed in May 2024

There was a sound in the telephone. The sleep was disturbed in the 1st night. After that we detached the receiver of the phone with its base

Our package did not have breakfast included. We did not had breakfast at hotel

Stayed in May 2024

I already stated what I didn’t like

It is in a nice Location and the subway is right there and in nyc that is a plus. The rooftop bar is nice but right now, half is block for construction . Also there is construction Monday through Friday so the rooms are noisy from 8-5 . The hotel does offer , like free drink or breakfast because of the noise but there are generous on giving you free water. The staff are nice so I had a good time at the hotel.

Stayed in May 2024

Rooms in the back are subjected to construction Sounds in the am

Very attentive staff. Clean.

Stayed in May 2024

nothing

nice place to stay

Stayed in April 2024

Lobby and room are poorly lit, size of bathroom, no discount at the rooftop bar for those staying at the hotel, price per night and quality of room do not match

Awesome front desk staff no matter the time of day, complimentary bottled water, daily housekeeping

Stayed in May 2024

Looks a bit run down Price of meals and drinks very expensive Didn’t like them keeping my credit card at the rooftop bar Breakfast included would have been nice Don’t like having to wait 10 days for my $300 deposit to be refunded!

Location

Stayed in May 2024

The room rates are overcharged. Please look into this matter with immediate action. I stayed at room 716, April 27 to May 1, 2024 (4 nights, King Room Bronze). The room is smaller than expected. No mini bar, had to ask for a fridge and kettle. No drinking cup, no folk nor knife were provided. The corridor and looked old and dirty. The room showed wear and tear. Construction noise was heard on April 29, 30 and May 1. The noise started at around 8:00 am. The hotel staff said it was major construction nearby and it will go on for some years. Booking.com needs to update the room facilities and check whether the room rates quoted is reasonable.

The location. The bed is very comfortable

Stayed in May 2024

When we checked into our room, there was already luggage in the room which wasn’t ours. Also the room they gave us wasn’t the one we had booked. Then we had to wait to even make sure they had another room available. Room didn’t look like what we booked, which was the whole reason for the stay. The shower head didn’t work correctly.

Staff was very friendly and place was clean

Stayed in April 2024

The first 2 nights were in a smaller room. We were woken up at 630am Monday with VERY loud banging noise on an outer wall due to construction. The room view was the construction trash tube and the next bldg. The next 2 nights, our new room (after we complained) was more spacious but our bed and even the makeup mirror shook during construction. A pillow over my head didn't block out the loud noise outside our window from a construction (cement mixer?) truck that didn't quit until 12:40 a.m. Then the loud construction noise and shaking started again at 6:30am

Stayed in May 2024

The smoke smell in my first room for so many hours

First room excellent, however on the 3rd night there was smoking smell for almost 20 hours , so I asked to be changed to another room , that was smaller.

Stayed in April 2024

Room view, room size

Location, amenities, decor

Stayed in March 2024

We asked to shift rooms after a few days as our original room was dark with poor lighting and had the windows blacked out, it was also tiny, not even enough room to have a suitcase on the floor and walk past the bed. We had to stack them on the small, fixed desk to walk past the bed. The windows had been blacked out because there was a construction site outside of them. The work crews started yelling and an excavator with a jackhammer started at 07:15 every day. Everything in the room rattled and this went all day on weekdays. We moved to a much larger room on the front of the building that was more what we had expected based on the room description and size when we booked.

Friendly Staff and a great location, close to Central Park, Times Square and Broadway. Subway access on the corner so easy access to transport. Comfortable beds and modern clean bathroom facilities.

Stayed in April 2024

No breakfast included and Fridge didn't work! 🙄

Location

Stayed in April 2024

N/A

The staff was very friendly.

Stayed in February 2024

Room was very very small

Location was good

Stayed in April 2024

Room was extremely small, even though it was an "upgrade". 1 small closet with no dresser

The staff was wonderful and the location was fantastic

Stayed in March 2024

great location; value for money; facilities; staff

Stayed in February 2024

Honor the free continental breakfast as noted in the Booking.com offer.

The breakfast was offered in the booking but I was told the hotel didn’t honor the free continental breakfast and I was charged for the breakfast on our first day there.

Stayed in March 2024

Room was small and cramped. Elevators did not work on first evening so had to climb stairs 9 floors

Did not eat breakfast there but location was fabulous

Stayed in March 2024

Must pay to access viewing deck (bar with mandatory 2 drink charge to get in)

Stayed in January 2024