524 State Street, Santa Barbara, CA 93101, United States of America
#41 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 75 hotel reviews
7.8Cleanliness
8.5
Comfort
8.9
Location
9.2
Facilities
8.3
Staff
8.5
Value for money
7.2
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 1, 2024
Jacque
AustraliaTight squeeze getting into bed
Location staff cleanliness
Stayed in April 2024
Reviewed: April 23, 2024
Una
United States of AmericaWe weren't told about the very loud noise from state street, lots of bars right under our window. We were only told the next day, after I complained, that ear plugs and a white noise machine was available. Whats the point of telling us the day we are checking out?
Check in process is all digital/over phone and amazing and smooth. So easy. Room is comfortable/bed very comfortable. Staff very responsive to requests over the phone!
Stayed in April 2024
Reviewed: April 8, 2024
Alexei
United States of AmericaNo safe (what hotel these days doesn’t have a safe?), tiny rooms (way too much money for such small rooms, also not as advertised
Clean, modern, well located, excellent service.
Stayed in April 2024
Reviewed: April 2, 2024
Charlotte
United Kingdomcontactless check in process made stay feel a bit impersonal.
amazing location!
Stayed in March 2024
Reviewed: March 16, 2024
Holger
GermanyThere is no reception. Check in after 6pm is complicated
Stayed in February 2024
Reviewed: March 16, 2024
Katharine
United States of AmericaRoom is small but well organized and comfortable
Very cool/hip/zen vibes
Stayed in March 2024
Reviewed: January 3, 2024
Tim
SwitzerlandThe basic rooms are quite small. It was fine but I would book a larger room the next time.
Very good location and very nice staff. Great coffee!
Stayed in January 2024
Reviewed: October 23, 2023
Richard
CanadaChallenge getting the app. install for check-in
confort, quiet, beautiful
Stayed in October 2023
Reviewed: October 15, 2023
Noel
IrelandDidn’t take cash
Central location and trendy property
Stayed in October 2023
Reviewed: September 27, 2023
Kelly
AustraliaI chose Drift because it looked a bit different to regular hotels. I love the modern, boutique style. It’s right in the centre of restaurants and shops, but the hotel is quiet and has a relaxed feel. I emailed before arrival and the staff were great to communicate with. On arrival it is a self check in, but I met some of the staff who are lovely and helpful. I appreciated the small touches like a hand held clothes steamer in the room!
Stayed in September 2023
Reviewed: September 6, 2023
Monica
United States of AmericaVery loud couldn’t sleep well due to high volume music and 5 am garbage trucks
Rooms were pretty but too small for price
Stayed in September 2023
Reviewed: August 5, 2023
Jacqueline
United States of AmericaIt doesn’t include water or coffe
The location was pretty good, the decoration of the hotel really like it
Stayed in August 2023
Reviewed: July 29, 2023
Darren
United KingdomBar food very limited but great concept of dawn ( for breakfast) and dusk bars.
It’s modern industrial feel was really cool
Stayed in July 2023
Reviewed: June 26, 2023
Mireille
United States of AmericaVery very small. No reception but you can text Eve and they will attend to your need. Parking bad paid 37$ for 28 hours of parking
Very clean. No reception. You just text Eve and they will attend to what you need. Room very very small 129sq feet. We barely could move with my boyfriend. But very clean.
Stayed in June 2023
Reviewed: June 19, 2023
Megan
United States of Americait was right in the thick of state street - which was awesome until we wanted to go to sleep. it was insanely loud until bars closed at 2am. the windows didn’t do much to cancel out sound and walls were pretty thin.
amazing location, beautiful details, and awesome amenities (free bikes, free yoga mats, good cafe)
Stayed in June 2023
Reviewed: May 26, 2023
Laura
United Kingdomthe only thing I would say is the rooms should be advertised as ultra compact. we had booked a room with 2 double beds and were surprised to find them as bunk beds. the shower was in the middle of the room and the sink at the end of the bed. this wasn’t a problem at all for us and was actually quite a fun and interesting experience, but I do think it should be more clearly advertised because if I had booked the room as a small family with kids, it would have been pretty uncomfortable.
it’s in the most amazing location - walking distance to main shops and bars and also the beach. the staff were super helpful and keen to do anything for you. the rooms are beautifully decorated and super clean.
Stayed in May 2023
Reviewed: May 21, 2023
Rachel
United States of Americathe pour over coffee machine was not functional but they gave us coffee at their cafe
NA great location. Staff v responsive and attentive.
Stayed in April 2023
Reviewed: April 28, 2023
Priscilla
United States of AmericaThe rooms are really small, like NYC small.
The property was right in the middle of everything and I was able to walk everywhere. The bed was so comfortable.
Stayed in April 2023
Reviewed: April 19, 2023
Susan
United States of AmericaParking was confusing, lighting in room wasn't great for applying make-up.
Good location, upscale vibe, not having a front desk wasn't an issue at all, nice to be connected to a bar, comfortable bed.
Stayed in April 2023
Reviewed: April 5, 2023
Mark
United States of AmericaThe window in our room was small, but that’s more to do with the design of the original building, not a big deal.
Slick modern design. I like use of concrete and wood.
Stayed in April 2023
Reviewed: February 21, 2023
Tamara
United States of AmericaI wasn’t prepared for how tiny the rooms are and there was no door to the toilet. You really have to be comfortable with the person you’re traveling with for the lack of privacy. Our room was right off of the bar therefore, very loud.
amazing location
Stayed in February 2023
Reviewed: May 3, 2024
Gerard
United KingdomPoorly signposted. Taxi driver told us that many people can’t find hotel. Had to enter via public parking lot. Check in terrible. They send you a code to your cell phone but for us it did t arrive. Probably cos the virtual concierge doesn’t know int numbers. No one can override the virtual system. No info about what to do if you arrive back after they close. Turns out you’re back in the parking lot. No one there for check out. Room so small that bed is jammed against the small window. So how does second person go to rest room during the night? No cupboard space. Lighting pretty poor.
Good location.
Stayed in May 2024
Reviewed: April 27, 2024
German
United States of AmericaThere was no front desk somethings with the ai were confusing. Parking was really confusing. Rooms were really small even though it was only two of us felt like we couldn’t be standing up at the same time and no real amenities besides what was around the hotel in the city.
That it was in the center of downtown.
Stayed in April 2024
Reviewed: April 19, 2024
Jon
NorwayWhen arriving with car you need to first park at the public parking behind.
Super friendly and helpful staff and a really great hotel. We got a free upgrade upon arrival and had a room with amazing views towards the mountains. Location was perfect.
Stayed in April 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content