9320 Michigan Rd, Indianapolis, 46268-1125, United States of America
#63 of 147 hotels in Indianapolis
Guests' ChoiceBased on 511 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
8.2
Facilities
7.9
Staff
8.2
Value for money
8.0
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Thomas
United States of AmericaCheck in was very slow - 15 minutes. Only one person at the desk and even though there was only one couple in front of me that couple was having problems with credit cards and I had to wait for all that to get resolved. My room was pre-paid so my check in only took a couple minutes.
Sunday breakfast was limited on hot items but the yogurt was good. Monday breakfast was much better and more in line with my expectations. Check
Stayed in May 2024
Reviewed: May 19, 2024
Ignacio
United States of AmericaAlthough there appeared to be a vent in the bathroom, it was either clogged or insufficient, so it was impossible to avoid fogging the whole bathroom even with a quick shower. We had to leave the bathroom door open after a shower to clear it up, which would make the room a bit humid. It may have been just our room.
Our room was large and comfortable. Breakfast was served on time and was well-stocked. The location of the hotel is very convenient with easy access to restaurants and some shopping, and also easy to get in and out. Parking was easy and plentiful.
Stayed in April 2024
Reviewed: May 9, 2024
Ghenny
United States of AmericaLocation.
Cleaning, facilites, and customer services.
Stayed in May 2024
Reviewed: May 7, 2024
Janine
United States of AmericaThe area looked run down as we arrived and there was only one car in the parking lot. In the morning, when we left the lot was full. It seemed no one was staying there at first, but we were pleasantly surprised.
We were in Indianapolis for the Indy Mini Half Marathon race. The hotel was not close, but in early morning only a 20-minute drive to downtown Indianapolis. We did not have breakfast because it was not served early enough and no take away bag was available. The room was big enough for three of us and clean.
Stayed in May 2024
Reviewed: May 7, 2024
Jonathan
United States of AmericaFridge didn’t get cold enough. Ice machine didn’t work on 3rd floor. I asked for more shampoo but they said they didn’t have anymore. There was an issue with our electronic door. I don’t if these issues could have been prevented but I think we would stay here again.
Good breakfast. Nice rooms. Good location. Close to restaurants and grocery stores.
Stayed in May 2024
Reviewed: April 29, 2024
Dick
United States of AmericaA little noisy by our roomin early evening.
Loc@tion was ok.
Stayed in April 2024
Reviewed: April 20, 2024
Joe
United States of AmericaBreakfast
The breakfast was the worst part. No flavor . I’ve had a lot better
Stayed in April 2024
Reviewed: April 10, 2024
Kyle
United States of AmericaGreat location, it's an older hotel that was updated. Nicer than one would expect from a Best Western.
Stayed in April 2024
Reviewed: April 9, 2024
Lawson
United States of AmericaNot the greatest neighborhood, but we had no problems.
Comfortable beds, nice breakfast 😋.
Stayed in April 2024
Reviewed: March 25, 2024
Purcell
United States of AmericaDidn't have an inside pool
Great breakfast, abd clean
Stayed in March 2024
Reviewed: March 9, 2024
Howard
United States of AmericaDespite asking both the property and Booking.com for a receipt of payment, none has been received and it has been 6 days. Not sure why this is hard. Thanks
Stayed in March 2024
Reviewed: March 8, 2024
Kesayne
United States of AmericaBreakfast was good!
Stayed in January 2024
Reviewed: March 2, 2024
Jennifer
United States of AmericaNeeds a little updating. Tub did not drain well
Beds are comfortable and rooms clean. Staff friendly
Stayed in February 2024
Reviewed: February 25, 2024
Theresa
United States of AmericaIt didn't have an indoor pool.
It was a very nice place to stay for the price.
Stayed in February 2024
Reviewed: February 18, 2024
Roamin
United KingdomWell priced, big rooms and nice swimming pool 👍
Stayed in January 2024
Reviewed: February 17, 2024
Damaris
Puerto RicoFacilities and room were clean. Beds comfy, lots of restaurants close by.
Stayed in February 2024
Reviewed: February 15, 2024
Wendy
United States of AmericaThe entrance was a little hard to figure out from Google maps
It was so clean and the staff were so friendly
Stayed in February 2024
Reviewed: February 12, 2024
Andrea
United States of AmericaOur couch was missing one cushion but it wasn’t a big deal and didn’t affect our stay.
The room was very spacious and gave us plenty of space. The beds were very comfortable and the staff was great.
Stayed in February 2024
Reviewed: February 11, 2024
Stefanie
United States of AmericaCan’t really think of anything
It was “pretty.” The entry way was nice. Well taken care of.
Stayed in February 2024
Reviewed: February 5, 2024
Brunilda
United States of AmericaI like everything was very clean & smell good.
Oh yes the breakfast was very good. Very clean , the staff was very nice too. I will stay again with regrets.
Stayed in February 2024
Reviewed: February 1, 2024
Diane
United States of AmericaThe surrounding area looked like an up and coming but there were no problems at all
The property was refreshed so it looked like new!
Stayed in January 2024
Reviewed: January 29, 2024
Nathan
United States of AmericaHonestly, the bright lights outside, but I realize there is probably a reason for them.
Overall good hotel
Stayed in January 2024
Reviewed: January 17, 2024
Andrew
New ZealandI was disappointed that with a 11 am checkout time and weather disruption to our travel plans that they would not allow us a 45 min late checkout( particularity after a 3 night stay)
Location suited us as near friends,however otherwise quite a way from downtown
Stayed in January 2024
Reviewed: December 22, 2023
Chantal
United States of AmericaThe breakfast was not good. Sausage was under cooked. Eggs were not hot enough. The potatoes were not hot enough. They ran out of knives. The apple juice tasted like water.
It was clean. The staff was nice
Stayed in December 2023
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