6711 North IH 35, Austin, TX 78752-4307, United States of America
#11 of 211 hotels in Austin
Guests' ChoiceBased on 775 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.0
Staff
9.5
Value for money
8.9
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Manuel
United States of AmericaAll good.
Meals were fine, Room was clean. No issues.
Stayed in April 2024
Reviewed: May 19, 2024
Jennifer
United States of AmericaSmall rooms
Close to event
Stayed in May 2024
Reviewed: May 18, 2024
Rebecca
United States of AmericaThe elevator that didn't work..and the distance to the other one
Staff was awesome! The kickback was great to have. And the rooms were very clean
Stayed in May 2024
Reviewed: May 17, 2024
Jane
United KingdomIt was clean friendly and the happy hour drinks and food was excellent.
Stayed in April 2024
Reviewed: May 14, 2024
Miranda
United States of AmericaNothing everything was excellent
Breakfast was excellent, the location was excellent near the venue we were going for a concert. The Hotel was honestly the best hotel I’ve been too.
Stayed in May 2024
Reviewed: May 14, 2024
Katherine
United States of AmericaNot a biggie but towels could be a little softer..the quality and thickness of them were excellent.
Complimentary breakfast and dinner was amazing.
Stayed in May 2024
Reviewed: May 8, 2024
Rochelle
United States of AmericaIt was comfortable and met our needs.
Stayed in May 2024
Reviewed: May 6, 2024
Antonia
BrazilAn excellent hotel with spacious rooms. The bathroom has a small sink, but overall it's good. The beds are comfortable, our room was very quiet, and the hotel's cleanliness is very good. The staff were attentive, friendly, and willing to help. The hotel is a bit far from the city center, but if you have a car, it's very easy to reach. Breakfast is good, nothing extraordinary, but everything is tasty.
Stayed in April 2024
Reviewed: May 6, 2024
Marina
United States of AmericaRoom size a bit small. It was more narrow than normal. The bathroom sink space was a little small as well. It was manageable. It was just me and my husband But not a dealbreaker. I would stay again. If you have family it may be a bit tight.
Rooms were clean. Staff was amazing very friendly and helpful. The complimentary adult beverages and the evening food. Breakfast was great! And complimentary!
Stayed in May 2024
Reviewed: May 4, 2024
Nina
United States of AmericaComplimentary snack/dinner food was very mediocre.
Friendly and courteous staff. Comfortable room. Very pleasant public space. Enjoyed the complimentary cocktails.
Stayed in April 2024
Reviewed: May 3, 2024
Fatima
El SalvadorProbably the breakfast, they could offer something different than the rest of the hotels. Besides that, they gave us a room in the first floor and the room was kind of expensive to be honest… I feel like we paid too much for what we received…
It was comfortable, and they were nice at the lobby.
Stayed in April 2024
Reviewed: May 1, 2024
Melissa
United States of AmericaVery friendly staff. The bed was very comfortable and the facility was very clean.
Stayed in April 2024
Reviewed: April 30, 2024
Brandon
United States of AmericaTV remote was a replacement and did not have GUIDE button on it; as such...no way to see what's on or available to watch. Had to scroll through all channels every time.
Great facilities; laundry and exercise rooms on site. Plenty of parking out back for RV's and towed trailers; entire parking lot is fenced and secure. Spectacular breakfast....SO many options.
Stayed in April 2024
Reviewed: April 30, 2024
Nava
Israelnothing !
Great hotel ! not fancy but clean, comfortable, great service, free dinner and coffee all . day long. Great price. Breakfast was good.
Stayed in April 2024
Reviewed: April 28, 2024
Rochelle
United States of AmericaWell, there were no carts available when we checked in. We are seniors now, and the carts are very helpful.
We usually stay here when we come to Austin. The location suits us perfectly.
Stayed in April 2024
Reviewed: April 26, 2024
Thompson
United States of AmericaLittle bit dated in the rooms.
Clean, friendly staff, lots of included value that you have to pay for at most other places.
Stayed in April 2024
Reviewed: April 25, 2024
Chester
United States of American/a
Cleanliness
Stayed in April 2024
Reviewed: April 23, 2024
M
United States of Americanothing. All was good.
Free evening snack was unexpected and it was good and it was like early dinner. The quality of breakfast , evening snacks were all good. 24X7 hot water for tea, coffee, juice was available. Staff were courteous and helped for late check out. This was ideal place to stay for visiting UT Austin. My wife and son loved this place. Will definitely recommend to friends and will stay here next time when we are in town. Rooms were clean.
Stayed in April 2024
Reviewed: April 22, 2024
Waterhouse
United States of AmericaLocation. Austin is a busy area
Love that they offer free breakfast and dinner with your stay. Staff was very friendly and hotel was clean.
Stayed in April 2024
Reviewed: April 21, 2024
Tara
United States of AmericaI love their suites. It is always quiet and the staff is amazing. The location is about 8-14 min from downtown which is ideal. Love happy hour and breakfast too!
Stayed in April 2024
Reviewed: April 20, 2024
Rhonda
United States of AmericaStaff was very friendly and accommodating
Stayed in April 2024
Reviewed: April 18, 2024
Valerie
United States of AmericaThe bedroom could use a little better lighting and the AC vents aim the air right across the bed where it would be better to have it circulate higher or be able to direct it to one's liking so that it's not blowing right in your face at night.
The staff was friendly and helpful, and the 5:30-7 p.m. daily food and beverage that was included was great with a lot of selection and the breakfast also had a lot of selection.
Stayed in April 2024
Reviewed: April 17, 2024
Lance
AustraliaBreakfast and dinner and a couple of beers in the price is great.
Stayed in April 2024
Reviewed: April 16, 2024
Dementa
United States of AmericaWalls is a bit thin, so u gotta make sure you are not making much noise late night.
Everything great!
Stayed in April 2024
Fuengirola, Spain
Nha Trang, Vietnam
Tux, Austria
Shanklin, UK
Estepona, Spain
Mladá Boleslav, Czech Republic
Addo, South Africa
Ledro, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content