3180 South Dirksen Parkway, Springfield, IL 62703, United States of America
#5 of 33 hotels in Springfield
Guests' ChoiceBased on 313 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.3
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Patrick
United States of AmericaHonestly I have no complaints.
The staff were so friendly, had breakfast and dinner included as well as the option of 3 free drinks per adult per night. The pool and hot tub were crowd but overall very relaxing. We enjoyed every minute of our stay and will definitely be booking here for any future trips to the area!!!
Stayed in May 2024
Reviewed: April 29, 2024
Sandra
United States of AmericaBreakfast area small
Super clean and quiet
Stayed in April 2024
Reviewed: April 29, 2024
Nancy
United States of AmericaNo fan in bathroom.
Great happy hour drinks and food.
Stayed in April 2024
Reviewed: April 23, 2024
Brent
United States of AmericaDid not like the managers sales pitch to use their website to book instead of Booking.
Breakfast
Stayed in April 2024
Reviewed: April 9, 2024
Karen
United States of AmericaNothing....well, maybe it would be nice if the restorations were done.;-)
Even though they are still in the middle of major improvements they were still very accommodating and apologetic for the "mess". The clerk on duty was very pleasant even though it had been a busy day/evening and the hotel was fully booked. We got to the hotel with 15 minutes left of the happy hour (oh, no). Thankfully there were some of the appetizers still available and of course, after a long trip, we enjoyed a couple of drinks on the house. The room was neat and ready for 2 very tired travelers. The breakfast was very good and varied.
Stayed in April 2024
Reviewed: April 8, 2024
Thomas
United States of AmericaI like staying at Drury hotels and this one did not disappoint.
Stayed in April 2024
Reviewed: March 4, 2024
Shelley
United States of AmericaElevator was broken / not in use.
Staff were friendly and helpful. Hotel was clean. Bathroom was spacious and updated.
Stayed in March 2024
Reviewed: February 28, 2024
Joan
United States of AmericaEven though under renovations, our room was clean, bed comfortable and the Kickback evening and breakfast offering were delicious. The staff super friendly!!
Stayed in February 2024
Reviewed: February 25, 2024
Sprick
United States of AmericaWell, the elevator was out of order, but at least we got our exercise on the stairs. Helped us burn off those calories from the tasty snacks and beverages! We had the pool and hot tub to ourselves 75% of our 4-night stay.
Friendliness of staff! Shout-out to front desk staff Wayne, Paxton, Javier, & Aaron. Kudos to Zane in the breakfast room and to Duane our bartender. Also, Desmond was awesome and he carried our bags to the 4th floor for us. Our maid Lisa kept our room spotless. We loved the free breakfast and the dinner-time free drinks (3 per day!) as well as the food. Much more than just snacks: soups, chilli, chicken, pulled pork, meatballs, mashed potatoes, baked potatoes, salad, vegetables, pasta Alfredo. 😁
Stayed in February 2024
Reviewed: February 4, 2024
Ginny
United States of AmericaEverything was fine! Your renovations did not disturb us. Even though the elevator was out, we were offered help getting our luggage up one flight of stairs. Upon check in we were treated very well since both my husband and I have had recent knee replacements. We had to check out a little early but were still offered breakfast.
Stayed in February 2024
Reviewed: January 14, 2024
Gordy
United States of AmericaDrunks
Clean
Stayed in December 2023
Reviewed: January 11, 2024
Tamika
United States of AmericaThe elevator needs to be updated. It was very slow.
Property looked great. Clean and modern. Although construction is happening we were not affected by it in any way.
Stayed in January 2024
Reviewed: January 10, 2024
Kenny
United States of AmericaStaff was great, room was clean and spacious. Remodeling happening but didn't bother us.
Stayed in January 2024
Reviewed: December 17, 2023
Dominique
United States of AmericaBreakfast options…didn’t have any pancakes. and the food did not taste done or seasoned.
happy hour
Stayed in December 2023
Reviewed: December 7, 2023
Richard
United States of AmericaVery good
Stayed in December 2023
Reviewed: December 3, 2023
Erin
United States of Americanothing
really close to the highway. free popcorn and amazing breakfast! staff was kind and accommodating. extremely pet friendly. pet friendly room was amazing and I loved that we had a door that we could shut and a living room. it was spacious.
Stayed in November 2023
Reviewed: November 30, 2023
Laci
United States of AmericaBreakfast was nice, but difficult to find low carb options
Pool AND hot tub!! Fantastic kickback dinner. Breakfast was nice. Aaron at the front desk was absolutely fantastic! Do whatever you need to do to keep Aaron as an employee! Aaron was knowledgeable, helpful, and EXTREMELY nice.
Stayed in November 2023
Reviewed: November 28, 2023
Laci
United States of AmericaBreakfast should be more than just carbs
Aaron at the front desk is an absolute delight! He's super friendly, extremely knowledgeable, funny, and went above and beyond to make sure we had everything we needed. The kickback food is nice and so is the breakfast. ***Bonus*** they have a hot tub!!
Stayed in November 2023
Reviewed: November 4, 2023
Linda
United States of AmericaNo complaints here
The staff were very friendly and professional. The room was very clean and newly remodeled. The dinner they offered was decent, but bland. Cannot bet the price m- FREE. Plus, 3 free cocktails. It helped me sleep since I always cannot sleep very well when I travel. Very quick access to the highway.
Stayed in November 2023
Reviewed: October 15, 2023
Jenna
United States of AmericaEverything was great.
The room was recently renovated and very nice. The staff were kind and helpful. The kickbacks were an awesome addition.
Stayed in October 2023
Reviewed: October 15, 2023
Berned
United States of AmericaThere was some construction going on so the pool and hot tub were not available!!
It's right off 55 so the location was good!!
Stayed in October 2023
Reviewed: October 10, 2023
Jenna
United States of AmericaOur only disappointment was that the pool was not available. It was listed as an amenity, but we weren't notified of it being closed until the day before our stay. At that point, it was too late for a free cancellation.
Friendly staff, good breakfast, free drinks, clean room, comfortable bed.
Stayed in October 2023
Reviewed: September 29, 2023
Jb
United States of AmericaWe like everything
I like that we were close to the Fair, We came to see Nelly & Ashanti
Stayed in August 2023
Reviewed: September 27, 2023
Jackie
United KingdomPool is shut but this was not mentioned on Booking. Com. Had a free tea instead👍
Breakfast had lots of choice. Comfy and clean. Staff very nice
Stayed in September 2023
Hobart, Australia
Mansfield, USA
San Luis, Argentina
Anderson, USA
Chania, Greece
Saint-Jean-dʼAngély, France
Dallas, USA
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content