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  5. Reviews of Drury Inn & Suites Springfield

Reviews of Drury Inn & Suites Springfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3180 South Dirksen Parkway, Springfield, IL 62703, United States of America

#5 of 33 hotels in Springfield

Guests' Choice

Review Score

Based on 313 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly I have no complaints.

    The staff were so friendly, had breakfast and dinner included as well as the option of 3 free drinks per adult per night. The pool and hot tub were crowd but overall very relaxing. We enjoyed every minute of our stay and will definitely be booking here for any future trips to the area!!!

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    First stay at a Drury property and will definitely stay again!
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast area small

    Super clean and quiet

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No fan in bathroom.

    Great happy hour drinks and food.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    interesting
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Accessible, Roll-in Shower
    • Stayed 2 nights

    Did not like the managers sales pitch to use their website to book instead of Booking.

    Breakfast

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Very comfortable!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Nothing....well, maybe it would be nice if the restorations were done.;-)

    Even though they are still in the middle of major improvements they were still very accommodating and apologetic for the "mess". The clerk on duty was very pleasant even though it had been a busy day/evening and the hotel was fully booked. We got to the hotel with 15 minutes left of the happy hour (oh, no). Thankfully there were some of the appetizers still available and of course, after a long trip, we enjoyed a couple of drinks on the house. The room was neat and ready for 2 very tired travelers. The breakfast was very good and varied.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    I like staying at Drury hotels and this one did not disappoint.

    Stayed in April 2024

  • Reviewed: March 4, 2024

    7.0
    Location was good for the purpose of our stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was broken / not in use.

    Staff were friendly and helpful. Hotel was clean. Bathroom was spacious and updated.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    10
    Super!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Even though under renovations, our room was clean, bed comfortable and the Kickback evening and breakfast offering were delicious. The staff super friendly!!

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    If you're going to Springfield, STAY HERE!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Well, the elevator was out of order, but at least we got our exercise on the stairs. Helped us burn off those calories from the tasty snacks and beverages! We had the pool and hot tub to ourselves 75% of our 4-night stay.

    Friendliness of staff! Shout-out to front desk staff Wayne, Paxton, Javier, & Aaron. Kudos to Zane in the breakfast room and to Duane our bartender. Also, Desmond was awesome and he carried our bags to the 4th floor for us. Our maid Lisa kept our room spotless. We loved the free breakfast and the dinner-time free drinks (3 per day!) as well as the food. Much more than just snacks: soups, chilli, chicken, pulled pork, meatballs, mashed potatoes, baked potatoes, salad, vegetables, pasta Alfredo. 😁

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Everything was fine! Your renovations did not disturb us. Even though the elevator was out, we were offered help getting our luggage up one flight of stairs. Upon check in we were treated very well since both my husband and I have had recent knee replacements. We had to check out a little early but were still offered breakfast.

    Stayed in February 2024

  • Reviewed: January 14, 2024

    10
    Great
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Drunks

    Clean

    Stayed in December 2023

  • Reviewed: January 11, 2024

    9.0
    I would definitely book again. Highly recommended.
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator needs to be updated. It was very slow.

    Property looked great. Clean and modern. Although construction is happening we were not affected by it in any way.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Would definitely stay here again!
    • Business trip
    • Couple
    • Superior King Suite
    • Stayed 1 night

    Staff was great, room was clean and spacious. Remodeling happening but didn't bother us.

    Stayed in January 2024

  • Reviewed: December 17, 2023

    10
    ok
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast options…didn’t have any pancakes. and the food did not taste done or seasoned.

    happy hour

    Stayed in December 2023

  • Reviewed: December 7, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very good

    Stayed in December 2023

  • Reviewed: December 3, 2023

    10
    excellent hotel
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    really close to the highway. free popcorn and amazing breakfast! staff was kind and accommodating. extremely pet friendly. pet friendly room was amazing and I loved that we had a door that we could shut and a living room. it was spacious.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was nice, but difficult to find low carb options

    Pool AND hot tub!! Fantastic kickback dinner. Breakfast was nice. Aaron at the front desk was absolutely fantastic! Do whatever you need to do to keep Aaron as an employee! Aaron was knowledgeable, helpful, and EXTREMELY nice.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast should be more than just carbs

    Aaron at the front desk is an absolute delight! He's super friendly, extremely knowledgeable, funny, and went above and beyond to make sure we had everything we needed. The kickback food is nice and so is the breakfast. ***Bonus*** they have a hot tub!!

    Stayed in November 2023

  • Reviewed: November 4, 2023

    10
    Great stay
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints here

    The staff were very friendly and professional. The room was very clean and newly remodeled. The dinner they offered was decent, but bland. Cannot bet the price m- FREE. Plus, 3 free cocktails. It helped me sleep since I always cannot sleep very well when I travel. Very quick access to the highway.

    Stayed in November 2023

  • Reviewed: October 15, 2023

    9.0
    Made my trip better
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great.

    The room was recently renovated and very nice. The staff were kind and helpful. The kickbacks were an awesome addition.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    It was ok!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was some construction going on so the pool and hot tub were not available!!

    It's right off 55 so the location was good!!

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Our only disappointment was that the pool was not available. It was listed as an amenity, but we weren't notified of it being closed until the day before our stay. At that point, it was too late for a free cancellation.

    Friendly staff, good breakfast, free drinks, clean room, comfortable bed.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    8.0
    stay one night to see Nelly and Ashanti at the Fair
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    We like everything

    I like that we were close to the Fair, We came to see Nelly & Ashanti

    Stayed in August 2023

  • Reviewed: September 27, 2023

    9.0
    A good choice
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool is shut but this was not mentioned on Booking. Com. Had a free tea instead👍

    Breakfast had lots of choice. Comfy and clean. Staff very nice

    Stayed in September 2023

Showing 1 - 25

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