711 North Broadway, Downtown St. Louis, Saint Louis, MO 63102, United States of America
#18 of 80 hotels in Saint Louis
Guests' ChoiceBased on 857 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.3
Value for money
8.2
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Maegan
United States of AmericaRooms were a bit outdated and mattresses weren’t super comfortable.
We loved the location to be able to walk around the downtown area and very close to the stadium! Complimentary drinks and snacks every night was a great surprise, also! Our kids enjoyed the pool every evening, and the complimentary breakfast was also good.
Stayed in April 2024
Reviewed: May 5, 2024
Karen
United States of AmericaI was confused on how to enter building at check in.
It was clean and was nice having free breakfast and happy hour. Staff was very nice and covered parking was convenient. Good price as well
Stayed in May 2024
Reviewed: May 3, 2024
Elisa
GuamThe breakfast main dishes did not change. It would have been nice to have different assorted meats to choose from.
Staff were wonderful! Breakfast was good.
Stayed in May 2024
Reviewed: May 1, 2024
Zachary
United States of AmericaBreakfast
I liked how close the hotel is to the train and to attractions I wanted to visit like the City Museum, Arch, and the Blues Museum. I also thought the staff did an excellent job in responding to questions.
Stayed in April 2024
Reviewed: April 29, 2024
Lechaud
Canadaeverything first rate
Rooms well furnished, staff outstanding, breakfast first rate, location excellent - can't want more.
Stayed in April 2024
Reviewed: April 24, 2024
Melody
United States of AmericaThe toilet randomly would sound like it was filling with water.
Whats not to like?? The fact that it took us 10 minutes to walk from our room to our seats in the dome for a Battlehawks game was very impressive and convenient! Gail and the staff are top notch when it comes to friendly customer service!
Stayed in April 2024
Reviewed: April 24, 2024
Melody
United States of AmericaIf i had to pick something..... it would be breakfast didn't start until 7am.
I don't think there was anything that we didn't like! Gail at the front desk.... best customer service- hands down!
Stayed in April 2024
Reviewed: April 23, 2024
Matthijs
NetherlandsThe free breakfast was made cheap with plastic cutlery and plates. That's the difference between a 9 and an overall 10 for us.
The beds were divine, and the shower was perfect! The room was spacious. View as you expect in the middle of the city. The staff present was nice and helpful.
Stayed in April 2024
Reviewed: April 23, 2024
Mary
United States of AmericaNothing bad
Everything
Stayed in April 2024
Reviewed: April 22, 2024
Mckena
United States of AmericaI would’ve loved the Coke machines to be on all day. Sometimes you just need a Diet Coke. Minor complaint- the popcorn was burnt.
Breakfast had plenty of options. My husband loved happy hour. Perfect location.
Stayed in April 2024
Reviewed: April 21, 2024
Ava
United States of AmericaEvening snacks so horrible . Last year it so much better
Ms. Gail was such a pleasure to work with!! She was very help and nice.
Stayed in March 2024
Reviewed: April 20, 2024
Dolie
United States of AmericaMy room had a door facing the pool, which was great. All staff I encountered were kind and helpful. The location was convenient, just a couple of blocks from my work meetings.
Stayed in March 2024
Reviewed: April 12, 2024
Adrian
United States of AmericaThe pool was fine, not great. But it was enough for my kids to play and enjoy.
The location was outstanding. The rooms were comfortable and the staff kind and accommodating. The breakfast was very good, and my whole family really enjoyed the happy hour with snacks and drinks.
Stayed in April 2024
Reviewed: April 11, 2024
Scott
United States of AmericaThis is picky - but the shower soaps could have felt more upscale. No name brand - kinda generic feeling.
The breakfast was top notch. Even though parking was extra - access was very simple and streamlined. The room was clean and felt fresh.
Stayed in April 2024
Reviewed: April 11, 2024
Gregg
United States of AmericaThe front desk people (Greg, et al) went out of their way in being helpful. Thank you!
Stayed in April 2024
Reviewed: April 8, 2024
Shrout
United States of AmericaNothing
Great stay
Stayed in March 2024
Reviewed: April 8, 2024
Valerie
United States of AmericaI loved it was so close to the Dome as we were there for a cheer competition. Alanna was amazing!!!! She was so great and up beat. She made our check in and out a 10/10!
Stayed in April 2024
Reviewed: April 8, 2024
Tiffany
United States of AmericaI only wish the hot tub was warmer. It felt like a warm bath for kids.
The location was great, the food was good, staff was very friendly, room was comfortable and clean. No complaints!
Stayed in April 2024
Reviewed: April 8, 2024
Megan
United States of AmericaI had no idea there was a pool. This is far from a bad amenity, but we were a bit taken aback when we first heard kids screaming while playing in the pool at almost 9 at night.
The rooms were clean and well taken care of. The staff were all incredibly kind and helpful. They truly seemed to care. We were in town to work the Oddities and Curiosities Expo and they took so much off our shoulders when it came to check out and helping with our vehicles and our dog. Alana, who was working the front desk, is an absolute treasure and was the biggest help with taking care of our dog. She seriously made my day.
Stayed in April 2024
Reviewed: April 6, 2024
Jaclyn
United States of AmericaThe staff was very friendly and nice.
Stayed in April 2024
Reviewed: April 5, 2024
Eric
GermanyThe pool was too small and filled with many kids. The floor we were on smelled like chloren because of the pool.
Centrally located.
Stayed in March 2024
Reviewed: April 5, 2024
Malynn
United States of AmericaNo vent in bathroom and had to prop door open to vent after shower but it was clean and no mold.
Staff at check in was exceptional. Arrived early due to a sporting event and allowed to park in the garage prior to check in. Real breakfast was a big bonus.
Stayed in March 2024
Reviewed: April 4, 2024
Brenda
United States of AmericaThe only thing I didn't like was the AC. It was super loud and every time it came on during the night, it woke me up.
The bed was comfy and the room very clean. Breakfast was great and loved the coffee. I drink lots of water, and I liked being able to go get water from the patio machine without toting bottles of water to the room. The hotel is also located just across the street from the casino. There is a really nice underground carpeted access tunnel from the street to the casino floor, so you don't have to walk on the street outside. It was only a block from the Convention Center.
Stayed in March 2024
Reviewed: April 4, 2024
John
United States of AmericaThe staff was very nice and helpful. The room was clean and cozy. Nice pool and spa. Added surprise of drinks and snacks.
Stayed in April 2024
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