Parking was a bit pricey but inline with other hotels. Prefer self parking but we needed in and out privileges which was not offered with self park.

Front desk staff were excellent. Kick back drinks and snacks were a very nice touch. Room was very comfortable and clean. The property was lovely.

Stayed in June 2024

Breakfast was excellent and they were very helpful in giving us a secure location to store our bicycles in the secure parking garage. Easy walk to downtown area.

Stayed in May 2024

The breakfast was running out of stuff (oatmeal, forks) by a half hour before it ended.

Location and room were great!

Stayed in June 2024

That we couldn't stay longer.

The staff, as always, was phenomenal!! Everyone from the valets, Thomas was exceptional, to Alana answering questions for us via phone, Yusman (sp?) checking us in, the entire front desk staff, housekeeping, just 1000% phenomenal and friendly service!! Thank you to everyone here!!!

Stayed in June 2024

There is no mini bar in the room but they have a "panty" on the main floor that has everything you need.

The hotel is in a great location. Walking distance to all major sports venues and the Rock n Roll Hall of Fame. Very good value. The free cocktails in the late afternoon was also a bonus. Full complimentary breakfast.

Stayed in June 2024

Everything was good 👍

Great hotel in a good location. Everything clean. Breakfast was good, and a free snack/dinner provided in the afternoon is definitely a plus! Staff was very friendly! Room was great with a comfortable bed.

Stayed in May 2024

The maid service was a little slow. They came very late in the day.

The hotel was perfectly situated for our needs. It was beautiful and the amenities of the free breakfast and happy hour were awesome.

Stayed in May 2024

Breakfast was delicious.

Stayed in May 2024

Parking only by valet

Snacks, drinks and beverages provided were amazing and a wonderful touch!

Stayed in June 2024

Clean - friendly staff - convenient location

Stayed in June 2024

This is a beautiful hotel in a great downtown location within easy walking distance to the Rock and Roll Hall of Fame. The rooms are very clean and the beds are comfortable. The staff are all friendly and helpful. The complimentary happy hour with free food was such a treat!

Stayed in May 2024

I loved everything about this place

Valet parking free breakfast swimming pool and the rooms are one of a kind

Stayed in May 2024

Nothing

Beautiful architectural building

Stayed in May 2024

I do not recommend ordering drinks from the bar downstairs...they are very watered down for $11-$12 a drink. I have no other complaints!

Extremely friendly staff. Everyone greets you and will take your dirty dishes away in the dining area with a smile. Clean, comfortable, and spacious rooms. The beds feel like you are sleeping on a cloud! Excellent location, I was within walking distance to so much! Breakfast was delicious with lots of options. Their "kickback" was a pleasant surprise, I appreciated the free food and drinks every evening. The restaurant downstairs provides more options that are reasonably priced...or just walk to one of the plethora of restaurants nearby. Tip for PARKING: Valet here is $39 a night...save yourself a few bucks and park in the public parking garage directly BEHIND the hotel for $25! You're welcome!

Stayed in May 2024

Location. Friendly staff

Stayed in May 2024

The circular driveway was very tiny. It was difficult to maneuver in/out upon arrival and departure.

It was close to the venue where the Cleveland Reggae Fest was held.

Stayed in May 2024

Parking lost our car for a moment; breakfast was just ok; front desk was often one person causing waits.

Quiet clean and helpful staff

Stayed in May 2024

Free dinner/snacks plus free drinks were a great way to start the afternoon/evening. Breakfast was real food, (not powdered eggs and garbage sausage). Rooms were nice.

Stayed in May 2024

Parking should be include for the price

Breakfast was good. Clean room

Stayed in May 2024

It’s a relatively small thing but we either paid for valet parking or lucked out with street parking. I guess this comes with being right downtown. Worth it though!

This is a historic building in downtown Cleveland with high ceilings and art deco detail. Lovely!

Stayed in April 2024

Did not really have any complaints. Don't use their valet, there is a cheaper parking garage through Spothero just around the corner.

Three free drinks and snacks or light meal at happy hour was awesome and totally surprising. Room clean and well equipped. Cool historical building. Breakfast was good. Great value for sure.

Stayed in May 2024

Alittle expensive.

Extremely large room. Superior staff. Excellent location.

Stayed in May 2024

The hallways echoed because there was no carpeting. I woke up at 4am due to noise in the hallway, although I was able to get back to sleep.

It’s a stately building (marble floor, high ceiling, huge windows), and the view of the front was great.

Stayed in April 2024

I didn't like that each morning for three mornings they offered the same hot breakfast items. I think if they changed it up a bit, breakfast would be more enjoyable.

We arrived early, and had requested early check-in. Room wasn't ready so our luggage was stored in a private room. Two hours later, we were able to check in. Room only had a king bed, and was on the small side. It was ok, nothing exceptional for the price we paid for the three nights. Breakfast was good, but was exactly the same during our three night stay. Food should have been changed up a bit. Got tired of eating the same breakfast food. Their 5:30 kickback was very nice. There was a different selection of hot food each day with complimentary 3 drinks. Would definitely stay at a Drury Plaza Inn again.

Stayed in May 2024