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  5. Reviews of Drury Plaza Hotel Dallas Richardson

Reviews of Drury Plaza Hotel Dallas Richardson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

165 West CityLine Drive, Richardson, TX 75082, United States of America

#1 of 22 hotels in Richardson

Guests' Choice

Review Score

Based on 951 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.4

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and services

    Stayed in April 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe King Room - Hearing Accessible, Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location and great amenities

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room - Hearing Accessible, Tub
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was great

    Super clean and very friendly staff

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Look at the photos on website that is exactly what they offer
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    You have a large wonderful choice for breakfast and keep it well stocked and clean .my daughter and fiancé drove 40 miles further north to stay at the #1 hotel in DFW and they said it was the best they have stayed at. offering private parking ,decor is absolutely welcoming ,it’s spacious and service and hospitality is awesome ,the smiles and ready to assist you is a big plus and the rooms are clean and have everything you need .the hotel is in a safe area in city line .and restaurants and other small shops walking distance .close to traffic area but ask if you are a light sleeper or with babies for rooms toward the city line .PERFECT place to rest Thank you

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great! Hotel was very clean and quiet! The staff was professional and kind.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Hearing Accessible, Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Stayed in February 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights

    The rooms weren't sound proof. We could hear pets in other rooms. Also, the elevator could be heard in the room, going up and down all day and night.

    I enjoyed the complimentary breakfast. I also enjoyed the 5:30 Kick Off. Staff was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    would definitely book with Drury again.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights

    we heard the traffic from the interstate from our room on the seventh floor. The truck/car noise woke us up early, but that was ok because we had to get going early anyways.

    staff was friendly and helpful, breakfast was very good, hot and fresh with plenty of choices.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    I liked it a lot! However, I only stayed one night. Maybe I need to stay three nights.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    A dirty plate left in the hallway.

    It looked great! But I only had time for coffee.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Awesome will stay again.
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Little bit noisy at night, pipes popping.

    Parking garage elevators go straight to your floor, bypassing the lobby! Genius!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    I highly recommend
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The hotel is beautiful, all clean, elevators working well, everything is electronic, the room is beautiful, clean, the linens and towels are white and clean, all furniture are beautiful, the mattresses are comfortable, the breakfast is good. Laundromat, gym, jacuzzi and pool are wonderful. The view is stunning. I hightly recommend.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    The hotel looks exceptional and the food is great. The workers are amazing with their beautiful smiles.
    • Couple
    • Deluxe King Room - Hearing Accessible, Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The property is clean

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room - Hearing Accessible, Shower
    • Stayed 1 night

    Traffic noise was a bit too loud. Next time we will stay on the opposite side of the building.

    Location. Size and quality of the room

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Great
    • Leisure trip
    • Couple
    • Deluxe King Room - Hearing Accessible, Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing is it's right next to the highway, which is good because it's easy to leave and get anywhere but bad because you can hear the cars really motorcycles all night long. So use a sound machine lol.

    The room was great, big, comfortable. Breakfast was very good so was dinners. More like bar food at dinner but great. Nice pool on the 6th floor roof top.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    The Drury Plaza was a great place for us to stay with an amazing value!
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    They had a great breakfast every morning, as well as food in the evening. During the 5:30 kickback, they also offered up to 3 free drinks from the bar. The rooms were great, with comfortable beds. The pool and hot tub were also wonderful.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Don't Miss This Gem - Awesome Hotel and Amenities
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Nothing to report here - the Drury exceeded my expectations!

    The Drury was extremely clean, my room (1002) was amazing and comfortable. They offer a larger than normal breakfast (I only too a banana). They offer a complimentary dinner (BBQ pork sliders, hot dogs, cole slaw, salad, cheese/nachos, and three complimentary alcoholic beverages). They also have a parking ramp which is great with the storms that have blown through the Dallas area.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    What a fantastic hotel! Friendly staff, free parking, breakfast and dinner included, heated outdoor swimming pool, excellent gym for a hotel, clean and modern bathroom, and literally next to the highway! We thoroughly enjoyed our stay!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Perfect stay, everything was great.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    I had 0 issues at this hotel

    Everything was extremely well maintained, clean, the pool and hot tub were open and clean too. Breakfast was good, and dinner snacks as well as 3 drinks per person were included. Had secure parking and working wifi. The place was great, I was very impressed. The people working there were extremely polite and helpful, absolutely all of them!

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Minor things that didn't really affect my stay, like no fan in bathroom, and elevator was really fast.

    I loved how nice staff was when checking in. The breakfast had a big variety and was delicious, the hotel was very clean. And rail station was about a 2 block walk. Overall would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Suite with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The best Hotel we stayed in during our 2 week visit to Texas. Lovely Heated pool and hot tub, and the kickback wasn't as busy as the other Drury Inns, and the food was better too. The room was very spacious with a separate area for our son to sleep. Highly recommended.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough towels... for 2 people

    Everything was awesome, but I would like to have more towels without me having to go look for the cleaning lady..... next time, I will request it.... thank you so much. We always stay at the Drury Hotels. Love ❤️ 😍 💖 ❣️ 💕 💘 them....

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Great stay cared for by great people!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing! All was good.

    The staff was exceptional — always friendly and helpful. Their hardwork in ensuring our stay was great was definitely noticed!! Great job!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Stay was great and will definitely stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The property was clean and well maintained. The breakfast was very good and evening social hour was pleasant.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    10
    I loved the stay. My family enjoyed. The kickbacks were nice.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like that the pool was outside. But it was a nice pool and hot tub. The adult drinks for the kickback were really watered down compared to others that I’ve stayed at. I always book at drury.

    I love the safety at this location. Cars locked in the parking garage and the you couldn’t access the our elevators or parking garage without a key card

    Stayed in March 2024

Showing 1 - 25

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