the fact they wouldn’t help me with a late check out for my son who has medical issues. Plenty of other rooms to clean and they could have gotten to ours last. It was disheartening. We are avid Drury goers and didn’t like their lack of customer service. The hot tub also took the color off my Daughters bathing suits and left rashes on my husband and kids. Suggest checking the chemical content. We can’t get the smell of chlorine off our skin 24 hours later.

Almost everything

Stayed in May 2024

the breakfast is really something they need to work more on

spacious room, great location near disney springs, buses to parks free

Stayed in May 2024

Nothing

Everything

Stayed in March 2024

No sun on the pool On the morning and not a heated pool

Big rooms clean bar open late free breakfast!

Stayed in May 2024

There wasn’t really anything we didn’t like.

The location was great. The shuttle to the Disney parks was very easy to use and convenient. The wind down at night was good. Breakfast was convenient.

Stayed in April 2024

Nothing

Its location is perfect for Disney Village and access to the parks.The staff were amazing and the pool area ideal for a quick break from the parks. The drinks and food package is a game changer and is of a really good standard.

Stayed in April 2024

Nothing that the hotel did - a lot of just kids running around with parents not paying attention.

Great clean hotel

Stayed in May 2024

N/a it was perfect

Comfortable beds, great safe location, good restaurants inside hotel, lots of kickbacks, good internet, huge tv, has refrigerator and microwave, quiet.

Stayed in April 2024

Nothing

Large clean rooms, really friendly staff, great location

Stayed in April 2024

Amir was so friendly and helpful checking us in. We loved the breakfast, happy hour, and dinner! Easy walk to Disney Springs. Shuttle service was easy and prompt.

Stayed in April 2024

Kickback food could've been better but had low expectations since it was free. Pool was always crowded and not enough seating but that's expected. I wish housekeeping wasn't upon request, and they just came by each day as with other hotels.

Breakfast in the morning was great. Kids loved the pancakes and waffles. It definitely made things easier for getting ready in the morning and heading out to the parks.

Stayed in April 2024

Would have liked the shuttle to run earlier so that we didn't have to drive and park for Disney Run, but it really wasn't that big of an issue for us.

Great stay all around! Complimentary breakfast and dinner and happy hour drinks were definitely a plus. Shuttle to the parks, so you could park and not worry about daily parking fees. Very comfortable beds. Pool was very nice and surprisingly large. Will definitely be back!

Stayed in April 2024

Room Amenities: While the overall experience was great, enhancing room amenities such as providing additional toiletries, upgrading bedding or pillows, or offering complimentary snacks or beverages could elevate the guest experience even further. Check-in Process: Streamlining the check-in process to minimize wait times or offering self-check-in kiosks could enhance convenience, especially during peak arrival times.

"Our stay at the hotel was delightful! From the stunning fireworks display to the delicious breakfast and the warm hospitality of the staff, every moment was memorable. We truly enjoyed every aspect of our experience and would highly recommend this hotel to anyone looking for a fantastic getaway."

Stayed in March 2024

This hotel is fantastic. Nothing to dislike.

The hotel is beautiful and clean. We loved that it was in walking distance of Disney Springs. The breakfast and dinner buffet had very good food and so nice not to have to worry about where we were going to eat during our busy schedule.

Stayed in March 2024

There was nothing I didn't like, I love the facility.

The staff was welcoming . The location was great. The room was phenomenal, loved watching the fireworks every night. The food and drinks were delicious.

Stayed in April 2024

It was clean and the staff were very nice!

Stayed in April 2024

Great hotel, great location and the staff were brilliant! Would 100% stay again

Stayed in April 2024

Paying for parking

I liked the shuttle to the Disney parks. I liked the pool and breakfast and the afternoon snacks.

Stayed in March 2024

Nothing

Just everything

Stayed in April 2024

N/A

Everything! They have both breakfast and dinner. That’s really convenient for us. They also provide the shuttle to disney, it’s good and pretty on time.

Stayed in April 2024

It could get very busy for the free food. We kind of avoided that after our first trial! But that is a nice service to offer. Maybe if they checked for hotel ID at the door it would slow down the rate of entry or spread out the crowds :)

Good value. Pretty pool. Up to date and comfortable rooms. Well laid out rooms. Nice bathroom.

Stayed in March 2024

Parking was 25 dollars which could be cheaper or free for guests, but not a terrible downside considering all the hotel has to offer.

Free food and 3 alcoholic drinks per adult over 21 per night from 5:30 to 7:30. Awesome staff and location, early entry to Disney, nice amenities and amazing fireworks views. Comfortable beds and clean amenities. All of this with no resort fees.

Stayed in April 2024

The parking fee kind of sucks but we understand it’s a Disney area issues and not the hotel.

The extras were an absolute amazing perk in which will keep us coming back! It sets Drury aside from all the other hotel options in the Disney springs area.

Stayed in April 2024

N/a

Amazing service

Stayed in April 2024