I don't like the smaller elevators in the South Tower and that amenities we've enjoyed on past visits are in the other building, instead of a quick elevator ride away.

We've visited many times with children, grandchildren, as a couple and as a solo older woman. This hotel is fun at any age. I much prefer the North Tower as the coffee shop, restaurant and larger elevators are located there and the building just seems to be a bit more updated. The parking deck is also located directly across from the north building. This last visit, probably due to our room choice, put us in the South Tower. It was fine and the room was beautifully clean but next time I'll ask to be in the North Tower. The hotel is well staffed and I cannot say enough about how cordial everyone is. From the front desk to the maintenance crew we met in the hallways, we felt very welcome.

Stayed in April 2024

I didn’t like the front desk staff and how I was treated during the check in process

I loved the ease of the amenities and the pools

Stayed in April 2024

Children locks on cabinets. The cafe should have breakfast as well for convenience. Or connect the towers together so you don’t have to go outside in the weather. More parking space for oversized vehicles. Cafe should think about adding pizza to the menu. The kids pool water was cold compared to the lazy river’s water.

The indoor swimming pool areas were nice and full of chairs for parents. Location was decent. Not too far from broadway.

Stayed in April 2024

The stove needs to be updated. The ranges we shaky. Was afraid to use at first.

Stayed in April 2024

Air conditioning unit was only one in the whole apt and it was hot and not accomidating.. ceiling fan didn't work and bathroom was not clean

Pool area for kids

Stayed in April 2024

Inflexible cleaning staff

For a beach location it was clean, however due to kids nap times we Conflicted with the cleaning folks. But they never offered to return at a different time so our room was never cleaned other than by us.

Stayed in April 2024

The room needed a facelift, i.e. worn furniture, dirty appliances and floors. Worn ceilings.

We love the area

Stayed in April 2024

We had a cockroach

The kids amenities and proximity to the beach

Stayed in April 2024

The room and furniture needed much updating! Rugs were filthy, beds were hard, and chairs were worn! Very disappointed with my room.

Outdoors, the property was lovely and maintained. We also enjoyed the waterpark. The amenities offered was great!!

Stayed in April 2024

Wish your didn't have to walk outside to get back to the tower. A grat upgrade would be a covered walkway to all buildings!

Rooms with jet tub and lots of activities for kids.

Stayed in March 2024

I didn’t like the mattress that was in the pull out couch

I loved the people and amenities

Stayed in April 2024

Location

Water park

Stayed in April 2024

Parking!!! Even though there was someone around sometimes to drive you to the parking garage it was still a good commute if not available.

Water park for kids

Stayed in April 2024

The water parks indoors

Stayed in April 2024

Need safety handles in shower

There was no breakfast

Stayed in April 2024

The pool area was very nice however unfortunately many children not supervised by their parents.

We had a 3 bedroom. Was perfect for our family with plenty of room.

Stayed in April 2024

It could use a little updating. The bathroom was a little dingy, partly because it looked dated.

Convenient, easy access to beach, Waterpark perfect for the cooler times of day. We went to the Boardwalk, the strip and North Nyrtle. Convenient location for all

Stayed in April 2024

My biggest complaint was that the resort left no information in the room. We usually stay at a condo for spring break and always have a welcome paper of some sort, letting us know what wifi passwords, check out expectations, and other information we may need. Also, we were there for 5 nights, and we were never told that housekeeping would be coming into our room at some point (which both times was while we were gone) to restock towels, etc. We definitely should have been told that was their process and had an opportunity to opt out. Also, the washer and dryer could most definitely need an update, and the kitchen was minimally stocked.

There were a lot of amenities for the kids and family! Waterparks were great, outdoor bar, dining, and a playground right at the resort!

Stayed in April 2024

The beds were a little too firm and stiff.

It had access to the beach and lots of things for the kids to do.

Stayed in April 2024

I booked a room with 2 queen beds way in advance and upon checkin they changed my room accommodations

Location

Stayed in April 2024

The building and amenities are very old and not really well maintained. The cleanness is very good but still can feel it's very old and too much used (towels, blankets, sheets, ...). The sofa bed was definitely not comfortable.

The location is wonderful. The indoor water park is amazing and the kids had a lot of fun. The staff was very friendly and helpful. The parking is good and big, but you need to cross the road for it.

Stayed in March 2024

The king size bed was very uncomfortable my back hurt my whole stay… There was blood spots on the wall close to the Tv. and in the bathroom by the bottom side wall. Also too many kids were in the hot tubs should be just for adults. Hot tubs could have been more cleaner.

The location and the indoor water parks. Free parking was a plus.

Stayed in April 2024

Dated, water puddling in sidewalk, need better crowd control in water park.

Kid Friendly

Stayed in March 2024

Everything else was great

Activity area sucks. Pool tables were very worn only had 1 pool stick. Ping pong area is to close to the door and pool. Need more activities for families during this time of year through out the day

Stayed in April 2024