Palmer AK 918 South Colony Way, Palmer, AK 99645, United States of America
#11 of 13 hotels in Palmer
Guests' ChoiceBased on 204 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.1
Staff
8.1
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Rachelle
United States of AmericaNever met any staff, checked in through a phone and checked out the same way. The fan in the room didn’t work.
Stayed in May 2024
Reviewed: May 26, 2024
Jane
United States of AmericaVery spacious. Safe area. Extremely clean.
Stayed in May 2024
Reviewed: May 19, 2024
Tripti
United States of AmericaNA
Location
Stayed in May 2024
Reviewed: May 14, 2024
Keiko
United States of AmericaThe location and the view from the balcony/windows.
Stayed in May 2024
Reviewed: May 13, 2024
Wiggins
United States of AmericaHaving to find someone to check me in
The hotel was comfortable
Stayed in April 2024
Reviewed: May 12, 2024
Peter
AustraliaShower took more than 10 minutes to get hot. No staff at check-in and anyone could walk into the building not very secure.
Room was fine basic but ok
Stayed in May 2024
Reviewed: April 24, 2024
Chris
United States of AmericaOne corner of the room felt like it was not level with the rest.
Free upgrade to a much bigger room with a very large shared balcony. Keyless entry (pin code).
Stayed in March 2024
Reviewed: April 11, 2024
Montana
United States of AmericaNothing worth complaining about. Maybe the a/c was a bit hard to find a confort level. It was either too hot or too cold. But not a big deal at all. We didn't spend much time in the room so I'm sure we would of been able to figure out
Location is great. Their dinner is excellent. Great value
Stayed in April 2024
Reviewed: November 1, 2023
Johnson
United States of AmericaI had a hard time with the key app.
Location
Stayed in October 2023
Reviewed: October 17, 2023
Karen
United States of AmericaPillows
Price, location, room. I also really liked the radio and how the time showed on the ceiling. I might purchase one of those clocks for my own bedroom.
Stayed in October 2023
Reviewed: October 10, 2023
Genevieve
United States of AmericaI'm not used to spending time in a hotel where the front desk isn't manned much at all. Someone wasn't there on chceckin or checkout I had to call a number. Just weird to me.
The room was cozy and the bed was nice. The platform in the room was a little odd but made me laugh.
Stayed in October 2023
Reviewed: October 2, 2023
Montana
United States of AmericaWe never met any of the staff. Everything was done by phone and it felt just very impersonal. Literally felt like no one worked there, it was kinda strange.
Great location and affordable When we needed help they actually came to our room to Give us the extra set of keys.
Stayed in October 2023
Reviewed: September 21, 2023
Tom
NetherlandsThe room was uncomfortably warm and there was no way to adjust the temperature. I kept the window open all night but that was not enough to cool it down to a more pleasant level.
Very friendly staff and spacious room. They we’re kind enough to receive a mail package for me which was waiting for me in my room upon arrival!
Stayed in September 2023
Reviewed: September 16, 2023
Wayne
United States of AmericaNeeds more paved parking.
Nice breakfast/lunch cafe. Laundry near room. Easy to access downtown area, park, Catholic Church. Art in cafe.
Stayed in July 2023
Reviewed: September 7, 2023
Faith
United States of AmericaWe had very cold water at first. When we told the staff it was corrected. Thankful!
Staff was very friendly! We felt welcomed!
Stayed in September 2023
Reviewed: August 21, 2023
Michele
United States of AmericaThe key to the room was app. So we always had to carry our phones with us
The room was big and spacious. Very clean. Things were within walking distance
Stayed in August 2023
Reviewed: August 9, 2023
Nicole
CanadaNo elevator, no front desk staff
It’s clean, spacious, comfortable
Stayed in August 2023
Reviewed: July 19, 2023
Jane
United States of AmericaOur room was on the third floor and the elevator only went to the second floor but we had the entire rooftop out of our deck door to sit on which was wonderful I would only suggest that the hotel get some outside chairs and tables for those rooms.
Stayed in July 2023
Reviewed: July 19, 2023
John
United States of AmericaOutside was outdated some, but overall good
Property was clean, and nice, definitely would stay here again
Stayed in July 2023
Reviewed: July 16, 2023
Mary
United States of AmericaCheck in was a bit complicated as there was no staff. Had to download an app, couldn’t get it to work, but someone was able to come down and got us a physical key as well as the digital key. Using the digital key after that was convenient as I always had my phone when I leave the hotel. Room was stuffy and had to keep the sliding door open. Would have been nice to have a larger table to put things on (there was plenty of space for a table). No facial tissue.
Newly remodeled king room with sliding door to roof top and views of mountains. Comfortable bed. Big fluffy towels, hot water. Plenty of closet space and hangers.
Stayed in July 2023
Reviewed: June 30, 2023
Michelle
United States of AmericaI miss a desk or counter space
Everything you need is provided, very practical in a good way.
Stayed in June 2023
Reviewed: June 23, 2023
Barb
United States of Americaodd check in (had to call them) and elevator didn’t go up to our 3rd floor room. wasn’t a problem for us but could be for others
price and location. very spacious room with modern amenities
Stayed in May 2023
Reviewed: June 15, 2023
Mark
United States of AmericaStaff was not very friendly and helpful. they seemed to be remodeling but missed many details. Great balcony but no seating.
Clean and close to Street Fair, and an amazing view. The attached restaurant was excellent, with great staff, service, and food.
Stayed in June 2023
Reviewed: June 14, 2023
Hans
GermanyLarge room, on Main Street opposite old railway station & main event location
Stayed in June 2023
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