5806 Interstate 27, Lubbock, TX 79404, United States of America
#62 of 69 hotels in Lubbock
Guests' ChoiceBased on 1051 hotel reviews
5.5Cleanliness
6.3
Comfort
6.3
Location
6.8
Facilities
6.0
Staff
7.1
Value for money
6.3
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Kevin
United States of AmericaPatch in ceiling and wife didn't like that there was no blankets just sheets but kinda my fault I like it cold!
Friendly staff good location sleep well and good breakfast
Stayed in May 2024
Reviewed: May 23, 2024
Craig
United States of Americathe scary elevator
the comfortable bed!
Stayed in March 2024
Reviewed: May 22, 2024
Sonia
United States of AmericaNo Bath Towels. I Had To Ask For Towels Twice As There Were Not Any In Room. What A Bummer 😕
Convenient Location and Acces To Freeway, Restaurants and Shopping 🛍️
Stayed in April 2024
Reviewed: May 13, 2024
Jennifer
United States of AmericaNo towels in the room, spa and ice machines brojen
The staff was friendly
Stayed in May 2024
Reviewed: May 1, 2024
Blake
United States of AmericaBreakfast horrible and did not clean room everyday, hotel had a weird smell.
Location easy access to arrive from work and leave
Stayed in March 2024
Reviewed: March 18, 2024
Stephanie
United States of AmericaThere were many things not working or out of order. Ice machines, hot tubs, bathroom at pool. Our toilet one of our rooms would keep running and we would have to fix it EVERY time. The walls in the pool area need to fixed as well.
The price
Stayed in March 2024
Reviewed: February 28, 2024
Carlos
United States of AmericaA mice ran out from underneath the bed when I went to go lay down, I was talking to another guess and he said he had seen a mice as well. The fish tank in the lobby was green, very poor presentation. We also heard the front desk associate arguing with a customer/guess about not having another more rooms available.
The breakfast was good.
Stayed in February 2024
Reviewed: February 27, 2024
Ikenish
United States of AmericaRefrigerator didn't work, no towels
Checking in was simple, easy, and informational
Stayed in February 2024
Reviewed: February 25, 2024
Bernadette
United States of AmericaThe air conditioner was not that great
The pool
Stayed in January 2024
Reviewed: January 22, 2024
Brittany
United States of AmericaThe loudness from the pool and exercise machines were down.. hot tub was also down
The staff
Stayed in January 2024
Reviewed: January 1, 2024
Nichole
United States of AmericaNot all lights in the bathroom worked, pool was cold and dirty
Breakfast was good.
Stayed in December 2023
Reviewed: December 23, 2023
Dominick
United States of AmericaIt was an ok stay I didn’t dislike anything about my stay.
The workers and it was very quiet the entire stay.
Stayed in December 2023
Reviewed: December 15, 2023
Velma
United States of AmericaFlooring (tiles)outlets hanging.Hot tub not working.customer washer and dryer out of order
Breakfast was good
Stayed in December 2023
Reviewed: December 11, 2023
Michele
United States of AmericaBathroom in room had cracked tiles and no towels
Location
Stayed in December 2023
Reviewed: December 11, 2023
Leighanne
United States of AmericaWhat we didn't like was that the floors were not vacuumed it looked like they hadn't swept or nothing. There was tile missing on the floor, which is a hazard someone could fall and hurt themselves.
Stayed in December 2023
Reviewed: December 11, 2023
Davis
United States of AmericaThe extra charge which was mentioned no towels had to get towels from front desk no cups for coffee in room the freezer didn't work
Breakfast was good
Stayed in December 2023
Reviewed: November 16, 2023
Somerville
United KingdomWIFI WAS A NIGHTMARE . TOLD TO CALL AN 0800 NUMBER. TOTALY UNACCEPTABLE FOR A RADISSON HOTEL. DUST ON TV UNIT . NOT THE CLEANEST ROOM IVE STAYED IN. COFFEE MACHINE AND FRIDGE BOTH NOT WORKING.
LOCATION FOR MY NEEDS. ROOM WAS LARGE AND BEDS COMFORTABLE.
Stayed in November 2023
Reviewed: November 16, 2023
Paul
United States of AmericaEverything went well. Check in was fast. The front desk employee was very friendly. This is the property I stay every time I am in that area.
Stayed in November 2023
Reviewed: October 23, 2023
Hernandez
United States of AmericaThe first room originally given the bed looked like someone just got out of it, and looked as if they just threw blankets on without fixing or changing sheets. The mattress was very worn out. So we asked for another room which we got another room and I can tell instantly that sheets were changed and room was actually cleaned. The mattress was also worn down. Management should be checking rooms before checking in people to make sure housekeeping is doing there job.
I liked that they resolved the issue quickly.
Stayed in October 2023
Reviewed: October 23, 2023
Tianna
United States of AmericaThe hotel was extremely run down. The hot tub was out, and that was one reason I booked the room. The room was not restocked with anything, for example..... no towels, no rags, no rug. Coffee maker and basket were empty and used, not cleaned. The bathroom was cleaned, but half assed, hair and dirt all over the ground. Floors needed vacuumed. Tiles were broken all over, paint chipped and holes in walls.
Staff was friendly and room was comfortable and looked good as far as decor and set up
Stayed in October 2023
Reviewed: October 16, 2023
Kimberly
United States of AmericaNo coffee in the room. Nothing about this hotel looked like the pictures on line. Breakfast was cold and the eggs were not good at all. Out of juice options
Lots of pillows on the bed.
Stayed in October 2023
Reviewed: October 6, 2023
Solomon
United States of AmericaRefrigerator was broken.
Stayed in October 2023
Reviewed: September 29, 2023
Marianna
United States of AmericaIt's really dirty on the outside. The inside is musty and smells a little. One ice machine for all floors, no one came to clean our room in the 2 days of stay and the elevator was noisy and scary.
The price was good
Stayed in September 2023
Reviewed: September 11, 2023
Chris
United States of AmericaWe didn’t have towels, wasn’t the cleanest, showers wasn’t the cleanest, just not up to par to what my expectations were and have been for this brand of stay.
There was amazing brakefast.
Stayed in September 2023
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