Reviews of The Westin Portland Harborview This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
157 High Street, Portland, ME 04101, United States of America
#14 of 25 hotels in Portland
Guests' ChoiceReview Score
Based on 524 hotel reviews
8.3Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.8
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Facilities
8.6
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Staff
8.8
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Value for money
7.7
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Reviewed: May 30, 2024
Katie
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Traditional, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
The pool hours not long enough
It was nice
Stayed in March 2024
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Reviewed: May 27, 2024
Ron
United States of America2 Reviews8.0“One of best places to stay in Downtown Portland.”- • Leisure trip
- • Couple
- • Preferred, 1 King, City view
- • Stayed 2 nights
- • Submitted from a mobile device
Location a bit too far from the good spots but still walkable. They have free shuttle to get down there.
Shuttle was very good to take us down to pier or restaurants. This was important because it is a bit of a walk to the pier area and restaurants. This is probably one of the best hotels in Portland. Some good views. Top floor bar is great view.
Stayed in May 2024
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Reviewed: May 11, 2024
Michael
Canada13 Reviews1 helpful vote8.0“This is a pleasant and comfortable place to stay in the downtown area.”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
Overnight parking is pricey.
Centrally located to the downtown. Restaurants and entertainment are nearby.
Stayed in May 2024
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Reviewed: April 12, 2024
Susan
United States of America1 review8.0“Was a great stay, like to stay again.”- • Leisure trip
- • Couple
- • Preferred, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
All good apart from bar closed. Also the parking was really expensive
Didn’t eat and a bit disappointed that the bar was closed on Sunday
Stayed in April 2024
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Reviewed: April 7, 2024
Cheryl
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
Valet parking charge
Clean and convenient, comfortable beds
Stayed in April 2024
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Reviewed: March 19, 2024
Joe
United States of America6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Traditional, 1 King
- • Stayed 3 nights
The property is starting to show its age, at least in the lobby where there was noticeable cracking and peeling of the ceiling and adjacent walls.
The bed was very comfortable. The location is very close to Monument Square and is walking distance to Old Port.
Stayed in March 2024
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Reviewed: January 6, 2024
Michael
United States of America1 review9.0“Easy access that allowed me to come and go with my vehicle.”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
All good
Stayed in January 2024
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Reviewed: December 7, 2023
Joseph
United States of America2 Reviews8.0“rooms were nice bed not so much”- • Leisure trip
- • Couple
- • Preferred, 1 King, City view
- • Stayed 1 night
Bed was extra firm it was like sleeping on a cement floor probably got about 2 hours of sleep all night.
Room was nice and clean
Stayed in December 2023
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Reviewed: December 5, 2023
Fran
United States of America14 Reviews1 helpful vote9.0“The Westin Harborview is our first choice hotel in Portland.”- • Leisure trip
- • Couple
- • Premium Higher Floor, 1 King, Harbor view
- • Stayed 1 night
Our bed was comfortable, but my wife would have preferred a firmer pillow.
The Westin Portland Harborview is a very nice hotel located in the heart of Portland, Maine. It is not far from the interstate, and there are lots of shops, restaurants and historical attractions nearby. On this occasion, we were taking in a play at the Portland Stage, just a block away. After the play, we enjoyed the panoramic view with a nightcap and snacks at the Top of the East, located on the 15th floor. The Eggs Benedict at the C2 restaurant the next morning were cooked perfectly. The staff at the hotel and restaurants were pleasant and attentive, and the valet had our car ready promptly at check out.
Stayed in December 2023
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Reviewed: November 16, 2023
Henry
United States of America20 Reviews7 helpful votes9.0“Would return again.”- • Business trip
- • Group
- • Superior Junior Suite with City View, 1 Bedroom, 1 King
- • Stayed 3 nights
Overall, nothing major to not like. The only thing that was kind of meh was the lighting. I can't speak for all rooms, but at least in ours there was only a light switch in the bathroom and the main light by the door. The other lights throughout the living room and bedroom area were manual. This at times made for a pretty dark room and having to feel your way to a light. ...we managed fine.
We stayed in a 1 Bedroom Junior Suite, and found the room comfortable with plenty of space. One of the favorite parts was the shower, it truly was great! The amenities were also fine, with more than adequate gym facilities. Elevators were quick and don't recall really having to wait for one. The staff was friendly and on the few times I stopped by they were always willing to help.
Stayed in November 2023
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Reviewed: November 9, 2023
Mary
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like the housekeeping staff entering my room just before 8am while I was asleep which woke me up and the shower had hair in it when we arrived.
It was a very nice hotel and the staff was very friendly!
Stayed in November 2023
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Reviewed: November 3, 2023
Barry
United States of America37 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Preferred, 2 Doubles, City view
- • Stayed 1 night
- • Submitted from a mobile device
Location, bars, restaurants, staff.
Stayed in November 2023
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Reviewed: October 20, 2023
Eileen
United States of America25 Reviews2 helpful votes7.0“Comfortable”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
The lounge has beautiful views of the harbor and we arrived as the sun was setting over Portland
Stayed in October 2023
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Reviewed: September 25, 2023
Holly
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Traditional, 2 Doubles
- • Stayed 4 nights
The room cleaning schedule seemed very disjointed and different each day, and there didn't seem to be clear messaging on how to indicate what should or should not be cleaned? We would always hang up our towels with the intention that they were not replaced but some days they would be and others they wouldn't be. And then when we would leave towels on the ground to indicate that we were done with them, they would be left on the ground after housekeeping had already come through and cleaned the bathroom.
Every interaction we had with the reception (check in, check out, asking for additional amenities that we were looking for in our room) was exceptional! The staff was so friendly and quick with all the requests. It really felt personable rather than the usual formal/sterile hotel experience!
Stayed in September 2023
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Reviewed: September 12, 2023
Paul
United States of America8 Reviews9.0“Great stay good location.”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
No free parking.
Room space, clean, shower, shampoo, conditioner and soap were great quality. Friendly staff and facilities
Stayed in September 2023
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Reviewed: September 8, 2023
Michael
United States of America1 review9.0“Good place to kick it if you’re in town for a show at The State Theater.”- • Leisure trip
- • Solo traveler
- • Traditional, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
It was a little pricey, but that is minor.
Comfortable, clean, and close to the location I needed to be at.
Stayed in August 2023
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Reviewed: August 27, 2023
Makayla
United States of America3 Reviews8.0“Nice hotel but not a deal for what you pay yet not quite a high end hotel”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
paying for parking
nice room and amenities but Westin charges for every little thing
Stayed in August 2023
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Reviewed: August 12, 2023
Yulia
Latvia142 Reviews26 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 2 nights
- • Submitted from a mobile device
The windows do not open and you breathe not fresh air, but air-conditioned. The main complaint is that we could not get through to the hotel by phone in contacts. This is unacceptable
A very comfortable hotel in a great location. Excellent breakfast. But you should be aware that breakfast is on the menu and this makes the process a little more complicated and longer.
Stayed in August 2023
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Reviewed: August 7, 2023
Autu
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
Paying for parking. Should be included
Nice to have shuttle service. Nice clean room
Stayed in July 2023
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Reviewed: July 22, 2023
Piccoli
United States of America1 review9.0“Very nice, clean facility with nice staff and amenities! Would highly recommend.”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Nice location, ver clean, great rooftop bar with a nice view, nice restaurant especially for a convenient breakfast. Very pleased that we chose the Westin.
Stayed in July 2023
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Reviewed: June 10, 2023
Helen
United States of America5 Reviews8.0“most comfortable beds! drove 10 hrs. went to bed with a bad back. next morning my back felt so much better!!!”- • Family with young children
- • Preferred, 2 Doubles, City view
- • Stayed 1 night
- • Submitted from a mobile device
unfortunately the housekeeper knocked once, unlocked door and then tried to walk in! they woke us up as they were walking in... it was a bit unsettling! we did not have our “do not disturb” sign hanging from doorknob… we also were overcharged! there’s an additional charge for $70+ on our credit card! could this be for 1 can of soup? ugh. I will be calling to straighten this out!
location location location is #1
Stayed in June 2023
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Reviewed: May 27, 2023
Sophie
United Kingdom15 Reviews2 helpful votes8.0“Amazing room, shame about the air conditioned environment”- • Leisure trip
- • Couple
- • Traditional, 2 Doubles
- • Stayed 1 night
- • Submitted from a mobile device
You can't open the windows, it's just air conditioned air which makes you feel pretty claustrophobic and feel uncomfortable so I wouldn't stay more than one day, shame!
Superb, everything is spotless , great quality, amazing comfortable bed and the shower and bath toiletries super nice
Stayed in May 2023
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Reviewed: April 27, 2023
Ashley
United Kingdom75 Reviews5 helpful votes9.0“Great location with comfortable, well equipped rooms. Great staff!”- • Leisure trip
- • Solo traveler
- • Traditional, 2 Doubles
- • Stayed 1 night
Pet hate - a bigger, well equipped gym please
Well appointed, well equipped, comfortable room. Great staff.
Stayed in April 2023
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Reviewed: April 11, 2023
Dylan
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Premium Higher Floor, 1 King, Harbor view
- • Stayed 1 night
- • Submitted from a mobile device
dirty looks for bringing cats lol
fancy - and they let me take my cats :)
Stayed in March 2023
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