392 Broadway, Monticello, NY 12701, United States of America
#6 of 6 hotels in Monticello
Guests' ChoiceBased on 343 hotel reviews
4.3Cleanliness
4.9
Comfort
5.0
Location
5.7
Facilities
4.8
Staff
6.6
Value for money
5.3
Free WiFi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 15, 2024
Jose
United States of AmericaHeavy smoke smell everywhere
Stayed in February 2024
Reviewed: August 14, 2023
Susan
United States of AmericaRoom was dingy, back of door had peeling paint, curtain was coming off window, TV didn’t work, no hot water, no trash can at all, place needs complete renovation
Proximity and convenience of travel to vendor event. Staff were friendly and helpful, nobody was intrusive. Beds were made well and I slept well
Stayed in August 2023
Reviewed: July 2, 2023
Zuber
United States of AmericaNo hot water. No TV connection. But you get a place to sleep for the price.
AC worked. Comfortable bed.
Stayed in July 2023
Reviewed: June 18, 2023
Pavel
United States of AmericaWhere do I begin? Let's just say, when some people have a grudge, there are different ways of dealing with it. Limited hot water, no garbage can, no fridge or microwave, no shower focet, just a shower, no bathtub plug, room is very muggy, tv remote barely works, doors are plastered up, sheets are torn up, blood splatter and stains on the sheets, facility is run by young kids who don't really care, right next to the county jail 😕 I wish I had a better experience, but I doubt that they will care. Let's see what the response will be
Location is good, parking is good, the people running it go through a lot of headaches, I feel for them, but their issues should not become my issues while staying here
Stayed in June 2023
Reviewed: June 7, 2023
Lesia
United States of Americahotel needs a renovation, strange people hang around in/out
location
Stayed in March 2023
Reviewed: May 30, 2023
Darrius
United States of AmericaRooms are decrepit. Did not have a shower.
Front desk Staff
Stayed in May 2023
Reviewed: May 30, 2023
Angela
United States of AmericaEverything there wasn’t housekeeping to clean the room. we used the same towels for three days. I told the person at the front desk, about the roaches in the bathroom and they looked at me crazy.
nothing, it’s a DHS hotel. a bunch of drug addicted people who desperately need help. I did not feel safe and I feared for my safety.
Stayed in May 2023
Reviewed: May 6, 2023
Reynolds
United States of AmericaAll staff seemed nice except for one lady at front desk tried to over charge me when I have receipts that I paid everything. dirty sheets and blankets. asked for a clean blanket cause the first one had blood on it and she brought me another folded up dirty blanket. and the blankets were white so you could clearly see all brown and black stains. Barely had hot water. first night showered with cold water. Asked if they had an ice machine she said go to the diner across the street. they might give you a cup of ice. You can clearly tell there’s drugs being trafficked through property. not a care in the world. Room smelt like cigarettes everyday. and we don’t smoke.
pet friendly.
Stayed in May 2023
Reviewed: April 24, 2023
Sin
United States of AmericaRoom smell suck. and feel wet weather in the room ugly renovation
Stayed in April 2023
Reviewed: January 18, 2023
Peter
United States of AmericaThe bathroom reeked of cigarette smoke. The furniture all had cigarette burns. Perhaps I got a smoking room? Next time I will definitely request a No Smoking room.
The price was great for someone on a budget and I was able to check in a bit early. The check-in staff was very friendly. The place is very run down but adequate, warm and clean. No bed bugs etc. The room was spacious and I had no problem with the WiFi. There are no ice or vending machines but there is a wonderful diner just across the street and no shortage of dining options nearby. I had a great Japanese dinner a few blocks away!
Stayed in January 2023
Reviewed: September 25, 2022
Lesia
United States of AmericaNeeds major renovation Strays hanging out, seems to be drug related
Price
Stayed in September 2022
Reviewed: September 3, 2022
Carmelita
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 29, 2022
Armand
United States of AmericaRoom smelled of stale smoke. The motel layout had several areas that were dark and appeared unsafe.
Stayed in August 2022
Reviewed: August 26, 2022
Charles
United States of AmericaPoor area. TV did not work
The bed was comfortable. It was close to Bethel Woods
Stayed in August 2022
Reviewed: August 20, 2022
Natasha
United Kingdomthere were homeless people and people who were high wandering outside of the rooms. unless I was in a big group I would’ve felt uncomfortable staying here.
having all my friends stay there after camp.
Stayed in August 2022
Reviewed: August 16, 2022
Lesia
United States of AmericaType of people hanging out at property, room needs a over haul, property needs renovating
Location, near eatery and shops
Stayed in July 2022
Reviewed: July 14, 2022
Danny
United States of AmericaI called twice for TV. not working and one of the stuff said it’s had been fixed but wasn’t and the next day I called for towels and the reception guy I will bring it to you after more than hours I called again he said too busy if you like come get them . so I went down to the office I saw the guy alone with no customer there . that was after 11:00 pm .
Stayed in July 2022
Reviewed: July 3, 2022
Charles
United States of AmericaRoom was not ready despite request for early check in. No hot water for showers. Would not allow use of bathrooms near the lobby after a three-hour drive and the room not being available.
Privacy and parking
Stayed in July 2022
Reviewed: June 3, 2022
Lesia
United States of AmericaNeighbors were a little noise next door and there were some transits walking around the property and "suspect" people going in/out of rooms hanging around
Room 206 was clean with hot water in bathroom and comfortable bed, diner right across the street (good food) stores and other eateries in walking distances
Stayed in April 2022
Reviewed: May 30, 2022
Lourdes
United States of Americathe room smelled like cigarettes . old furniture w burn marks. toilet seat didn’t fit toilet. bathroom door too big for door , hard to open and close and extremely noisy when doing it. tv remote didn’t turn tv in or off, fridge froze our drinks, one bed had a bed pillow and a decorative square pillow. a/c incredibly noisy.
the lady at the desk was the best
Stayed in May 2022
Reviewed: April 8, 2022
Jesse
United States of Americaroom next to mine was making noise in middle of the night. outside the rooms smoking crack. left his crack pipe on the ledge outside the rooms. ppl banging and being noisy
Stayed in April 2022
Reviewed: February 17, 2022
Christene
United States of Americadirty, rented room w jacquizi. no plug for tub. no hot water. waste money for an extra feature
Stayed in February 2022
Reviewed: February 16, 2022
Leah
United States of AmericaTv didn't work. Loud noises middle of the night .alarms. ppl partying all night outside our window. Pillows where flat. Blanket didn't look clean. Used our own.
That they had a hot tub in the room
Stayed in February 2022
Reviewed: January 9, 2022
Shemtov
United States of AmericaI told them the steam wasn't working he answered I'll tell them tomorrow.while I was cold ❄️ tonight
No breakfast ??????
Stayed in January 2022
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