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  5. Reviews of Inn at Monticello

Reviews of Inn at Monticello This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

392 Broadway, Monticello, NY 12701, United States of America

#6 of 6 hotels in Monticello

Guests' Choice

Review Score

Based on 343 hotel reviews

4.3

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.0

  • Location

    5.7

  • Facilities

    4.8

  • Staff

    6.6

  • Value for money

    5.3

  • Free WiFi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 15, 2024

    5.0
    Fair
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Heavy smoke smell everywhere

    Stayed in February 2024

  • Reviewed: August 14, 2023

    5.0
    It was fine for my one night stay and I would book again for the same trip/reason
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room was dingy, back of door had peeling paint, curtain was coming off window, TV didn’t work, no hot water, no trash can at all, place needs complete renovation

    Proximity and convenience of travel to vendor event. Staff were friendly and helpful, nobody was intrusive. Beds were made well and I slept well

    Stayed in August 2023

  • Reviewed: July 2, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water. No TV connection. But you get a place to sleep for the price.

    AC worked. Comfortable bed.

    Stayed in July 2023

  • Reviewed: June 18, 2023

    4.0
    Not the best, could definitely be better
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Where do I begin? Let's just say, when some people have a grudge, there are different ways of dealing with it. Limited hot water, no garbage can, no fridge or microwave, no shower focet, just a shower, no bathtub plug, room is very muggy, tv remote barely works, doors are plastered up, sheets are torn up, blood splatter and stains on the sheets, facility is run by young kids who don't really care, right next to the county jail 😕 I wish I had a better experience, but I doubt that they will care. Let's see what the response will be

    Location is good, parking is good, the people running it go through a lot of headaches, I feel for them, but their issues should not become my issues while staying here

    Stayed in June 2023

  • Reviewed: June 7, 2023

    4.0
    Quick in and out! 1 night stay
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    hotel needs a renovation, strange people hang around in/out

    location

    Stayed in March 2023

  • Reviewed: May 30, 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are decrepit. Did not have a shower.

    Front desk Staff

    Stayed in May 2023

  • Reviewed: May 30, 2023

    3.0
    trash I want a full refund for the stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything there wasn’t housekeeping to clean the room. we used the same towels for three days. I told the person at the front desk, about the roaches in the bathroom and they looked at me crazy.

    nothing, it’s a DHS hotel. a bunch of drug addicted people who desperately need help. I did not feel safe and I feared for my safety.

    Stayed in May 2023

  • Reviewed: May 6, 2023

    4.0
    would not recommend.
    • Business trip
    • Couple
    • King Room
    • Stayed 10 nights
    • Submitted from a mobile device

    All staff seemed nice except for one lady at front desk tried to over charge me when I have receipts that I paid everything. dirty sheets and blankets. asked for a clean blanket cause the first one had blood on it and she brought me another folded up dirty blanket. and the blankets were white so you could clearly see all brown and black stains. Barely had hot water. first night showered with cold water. Asked if they had an ice machine she said go to the diner across the street. they might give you a cup of ice. You can clearly tell there’s drugs being trafficked through property. not a care in the world. Room smelt like cigarettes everyday. and we don’t smoke.

    pet friendly.

    Stayed in May 2023

  • Reviewed: April 24, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room smell suck. and feel wet weather in the room ugly renovation

    Stayed in April 2023

  • Reviewed: January 18, 2023

    5.0
    Not the Ritz Carlton but I would stay here again if I was traveling alone.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The bathroom reeked of cigarette smoke. The furniture all had cigarette burns. Perhaps I got a smoking room? Next time I will definitely request a No Smoking room.

    The price was great for someone on a budget and I was able to check in a bit early. The check-in staff was very friendly. The place is very run down but adequate, warm and clean. No bed bugs etc. The room was spacious and I had no problem with the WiFi. There are no ice or vending machines but there is a wonderful diner just across the street and no shortage of dining options nearby. I had a great Japanese dinner a few blocks away!

    Stayed in January 2023

  • Reviewed: September 25, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Needs major renovation Strays hanging out, seems to be drug related

    Price

    Stayed in September 2022

  • Reviewed: September 3, 2022

    5.0
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 29, 2022

    4.0
    I may pay more at a different location next time.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelled of stale smoke. The motel layout had several areas that were dark and appeared unsafe.

    Stayed in August 2022

  • Reviewed: August 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Poor area. TV did not work

    The bed was comfortable. It was close to Bethel Woods

    Stayed in August 2022

  • Reviewed: August 20, 2022

    5.0
    a bed a working shower but not much than that.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    there were homeless people and people who were high wandering outside of the rooms. unless I was in a big group I would’ve felt uncomfortable staying here.

    having all my friends stay there after camp.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    5.0
    Quick in/out stay for one night is okay
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    Type of people hanging out at property, room needs a over haul, property needs renovating

    Location, near eatery and shops

    Stayed in July 2022

  • Reviewed: July 14, 2022

    3.0
    it was big mistake visiting this place
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I called twice for TV. not working and one of the stuff said it’s had been fixed but wasn’t and the next day I called for towels and the reception guy I will bring it to you after more than hours I called again he said too busy if you like come get them . so I went down to the office I saw the guy alone with no customer there . that was after 11:00 pm .

    Stayed in July 2022

  • Reviewed: July 3, 2022

    4.0
    a place to rest your head, that's about it
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Room was not ready despite request for early check in. No hot water for showers. Would not allow use of bathrooms near the lobby after a three-hour drive and the room not being available.

    Privacy and parking

    Stayed in July 2022

  • Reviewed: June 3, 2022

    4.0
    Good for one night quick in/out stay
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    Neighbors were a little noise next door and there were some transits walking around the property and "suspect" people going in/out of rooms hanging around

    Room 206 was clean with hot water in bathroom and comfortable bed, diner right across the street (good food) stores and other eateries in walking distances

    Stayed in April 2022

  • Reviewed: May 30, 2022

    4.0
    will not be back.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the room smelled like cigarettes . old furniture w burn marks. toilet seat didn’t fit toilet. bathroom door too big for door , hard to open and close and extremely noisy when doing it. tv remote didn’t turn tv in or off, fridge froze our drinks, one bed had a bed pillow and a decorative square pillow. a/c incredibly noisy.

    the lady at the desk was the best

    Stayed in May 2022

  • Reviewed: April 8, 2022

    4.0
    didn’t get to sleep. sucked
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    room next to mine was making noise in middle of the night. outside the rooms smoking crack. left his crack pipe on the ledge outside the rooms. ppl banging and being noisy

    Stayed in April 2022

  • Reviewed: February 17, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room with Hot Tub
    • Stayed 1 night
    • Submitted from a mobile device

    dirty, rented room w jacquizi. no plug for tub. no hot water. waste money for an extra feature

    Stayed in February 2022

  • Reviewed: February 16, 2022

    4.0
    Will not go there again
    • Leisure trip
    • Couple
    • King Room with Hot Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Tv didn't work. Loud noises middle of the night .alarms. ppl partying all night outside our window. Pillows where flat. Blanket didn't look clean. Used our own.

    That they had a hot tub in the room

    Stayed in February 2022

  • Reviewed: January 9, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I told them the steam wasn't working he answered I'll tell them tomorrow.while I was cold ❄️ tonight

    No breakfast ??????

    Stayed in January 2022

Showing 1 - 25

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