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  5. Reviews of FairBridge Inn and Suites West Point

Reviews of FairBridge Inn and Suites West Point This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17 Main Street, Highland Falls, NY 10928, United States of America

#2 of 2 hotels in Highland Falls

Guests' Choice

Review Score

Based on 147 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    8.0

  • Facilities

    5.5

  • Staff

    7.8

  • Value for money

    5.8

  • Free WiFi

    4.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    6.0
    A decent option in an overpriced area if you want to save money
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights

    The outside door handle is apparently supposed to be lifted up to keep it from grinding (per owner), yet there is no indication on the door for this unusual necessity. The "new" renovations were not planned by a designer. This was obvious due to the dated, mismatched colors of the walls, floors and woods. The "art" was 3 framed posters, with 2 of the 3 posters exactly the same. The mirror was good but oddly landscaped instead of portrait. There was a curling iron burn on the bathroom countertop. The parking lot is in pretty awful shape. But I appreciated the effort and saving $$.

    It had the basics we needed: 1) relatively speaking, very close to West Point, 2) one of the cheapest options in this overpriced area, 3) comfortable beds, and 4) clean. The friendly part-owner of this family business was nice, eager to please, and proud of his hotel. He stated proudly that the room was "newly renovated". While the shower was great, I cannot imagine what the non-renovated rooms looked like. The blankets were "gray girls". The room was clean, except for two towels with one or two tiny specks on them each, that icked out my son, and one little centipede. I would stay here again to save $90-150/night compared to the Thayer. It had a kitchen sink, microwave and minifrig.

    Stayed in April 2024

  • Reviewed: January 18, 2024

    7.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The renovated rooms costed more

    The staff was exceptional, and I like that they showed me different rooms before I picked one.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Undergoing renovations, the room we were in was basic, but looked like there were still some renovations to be done.

    Location to West Point. Room was clean. Gentleman at the front desk during check in was very friendly.

    Stayed in January 2024

  • Reviewed: November 2, 2023

    5.0
    Great location for West Point, not fancy but clean. I'd stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish they had a continental breakfast for just a quick something to grab in the morning.

    Very close to West Point. This was an older hotel with older decor but clean. It appears they are beginning to update some rooms. Our bathroom was updated. Staff was nice.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Location and service very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    It needed some maintenance

    Location and price

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were mediocre at best

    Location was great.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Place needs some major updates especially the bathroom which was especially gnarly

    Staff very friendly and helpful

    Stayed in October 2023

  • Reviewed: October 2, 2023

    5.0
    Adequate for required parameters of trip.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Very tired and ill maintained.

    Within West Point walking privileges and pet friendly.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    5.0
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 11, 2023

    5.0
    Thought it was much too expensive for the condition of the room.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelled very strongly of stale cigarettes. Door stuck and was difficult to open with key card.

    Convenience to Westpoint. Roomy.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated, and overdue for a facelift.

    Clean & comfortable, convenient for visiting West point.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    see above.

    OK place. Overpriced a lot. no staff.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    booked the room with queen beds, they were only full size. Talk to the front desk, they said they only had full size beds. This may be a problem on your site about the bed size.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    5.0
    I don’t think I will stay here again.
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The property needs major upgrades. My door did not shut completely. It looks like a Motel 6.

    Location to West Point. Room was clean.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    5.0
    It was quite an unpleasant stay as the room was full of cobwebs and dust everywhere. There was even a cobweb with a spid
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is old which looks like those stayed by fugitives in movies. The fittings and furniture can be classified as antique like those you can find from a garage sale. I booked a double deluxe room which was described on website newly renovated with two large double beds but it turned out the beds were more like twin beds and the room was old. The staff was kind to help me change to a bigger room but I had to pay a difference. Staff are nice.

    The beds were surprisingly firm and comfy. No bedbugs, which was a bonus.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    6.0
    It was an ok stay last minute but would probably not go back because I feel it was over priced.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The crumbling parking lot. The lock stuck in the door every time. The bed was not that comfy.

    I liked that it was close to West Point

    Stayed in July 2023

  • Reviewed: June 25, 2023

    5.0
    Adequate
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Smell, air conditioner was extremely loud.

    Location

    Stayed in June 2023

  • Reviewed: May 28, 2023

    7.0
    Good
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient

    Stayed in May 2023

  • Reviewed: May 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was OK.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    5.0
    Very close to the West Point entrance, but certainly not worth almost $200 per night.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights

    It reminded me of a 1950's motel. I was there to attend a Sandhurst Competition at West Point and originally booked three nights. After my first night, Thursday, I was told that visitors could not attend the ceremonies on Sat. night so I inquired if I could possibly cancel my Sat. night reservation since I would have to leave on Sat after the competition was completed. The gentleman at the front desk was nice and polite but said no, he couldn't do that. So I paid for three nights but only used two. The place was practically empty, so I wasn't taken up any one else's reservation.

    The location to West Point.

    Stayed in April 2023

  • Reviewed: May 1, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Shower has no close door

    No breafast

    Stayed in April 2023

  • Reviewed: April 28, 2023

    5.0
    Definitely not a comfortable stay, very old and outdated facility
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    outdated and not very clean

    location

    Stayed in April 2023

  • Reviewed: September 15, 2022

    7.0
    I recommend it highly if you need a bed and a roof while visiting West Point and surrounding area.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I can really only say, The Price. if I didn’t know about the renovations, I would also question the hotel by it’s outside appearance. But again, it is great when we need to stay over vs driving home 3 hours at 11pm at night.

    Its proximity to West Point and price relative to the other hotels by West Point, cannot be beat. Though still pricey for current quality. Note: The owners are taking all feedback into consideration as are renovating all the rooms and, I believe, the outside appearance. This is a no-frills stay but the staff is courteous and helpful. It is clean and safe. For a place to crash overnight, you cannot beat it.

    Stayed in September 2022

  • Reviewed: August 16, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights

    I was working remotely and was relying on your wifi. It lagged a fair bit and periodically I lost my connection to the wifi. The signal wasn't strong enough to keep my connection with my office.

    Staff was friendly and it was a good location. I liked having the microwave, fridge and coffee maker.

    Stayed in August 2022

Showing 1 - 25

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