228 West 47th Street, New York, NY 10036, United States of America
#341 of 406 hotels in New York
Guests' ChoiceBased on 8838 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
9.4
Facilities
7.3
Staff
8.0
Value for money
7.2
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Katrina
United States of AmericaIt was noisy. I should not have chosen to stay so close to Times Square. I recommend one of their other properties a couple blocks further away. The flashing lights from the billboards kept me up at night so I wouldn’t call it restful. The room was very small.
The lobby is beautiful. The staff friendly. The breakfast was great for grab-n-go! The included walking tours a huge bonus. Good location for seeing Manhattan. Right across the street from Roger’s Theater was a bonus.
Stayed in May 2024
Reviewed: May 2, 2024
Lorri
CanadaLighting in our room sucked. The bathroom was too small otherwise good
Location was great
Stayed in May 2024
Reviewed: May 2, 2024
Sebastian
ArgentinaComfort, price compared to other options
Location
Stayed in April 2024
Reviewed: May 1, 2024
Christine
SwitzerlandThe noise of the conditioned air
We did not like the grab and go in the basement. The restaurant was fine
Stayed in April 2024
Reviewed: April 30, 2024
Serge
IrelandRoom with the view on a brick wall! Bathroom is very small and uncomfortable! Not as on pictures
Location is perfect!
Stayed in April 2024
Reviewed: April 29, 2024
Luc
Francenot welcoming staff at the front desk small room with malfunctioning parts in the bathroom (sink tap, toilet paper holder) dust on the bedside tables dirty alarm clock not family-friendly and children-appropriate erotic paintings on the walls after the front desk in the direction of Bond45 and also in the Bond45 restaurant
mainly the location the discounted price that specific weekend free bottles of water provided multiples times a day
Stayed in April 2024
Reviewed: April 28, 2024
Angela
United States of AmericaTemperature control in the room didn't work correctly. The temp was 74 degrees, even with the "cool" control on. Didn't seem a way to get the heat to lower. It's also very noisy, rattling and clanking as it comes on or goes off. Actually startles you awake. Not a big fan of the bathroom door which didn't close all the way and was barely frosted glass, not much privacy.
hotel is situated 1/2 block from Times Square and in the heart of the Theater District. Seemed to have very good security; had to show room key to access elevators. Staff were courteous and efficient, very accommodating. Room was very clean.
Stayed in April 2024
Reviewed: April 28, 2024
Anna
ItalyI was very upset discovering that I had to pay a deposit of 300$ for each room ( I booked 3) only 2 day before I arrived at the hotel. It wasn't mentioned on the hotel site so I found it not correct. Then it was told that the deposit would be given after 30 days. It has been the first time that happened to me so please be aware of these details before booking.
The location is suitable to get to the main attractions because is in Times Square. The staff was very kind and helpful. The room clean and bed very comfortable. We could leave the luggage while we were out before going to the airport. We appreciate making coffee in the morning using the machine in the room..
Stayed in April 2024
Reviewed: April 28, 2024
James
IrelandGreat location
Stayed in April 2024
Reviewed: April 28, 2024
Kay
IrelandBreakfast is a joke really!!
Location, clean bed, clean bathroom.
Stayed in April 2024
Reviewed: April 27, 2024
Jan
SlovakiaThe AC/heating is ridiculous. It was a bit cold.
Location is the best you can choose. Nothing better exists in NYC
Stayed in April 2024
Reviewed: April 27, 2024
Ashley
United States of AmericaThe morning of around 730am, housekeeping knocked on the door (I forgot to put the do not disturb sign on the doorknob). That was no problem, but then 2 hours later around 930am, I get another knock & this time the housekeeper just knocked & opened the door. Didn’t wait for a response, just opened the door. If my checkout isn’t until noontime, then why am I constantly getting a knock on the door? I just found it odd. And then after that, it was just so much noise from the housekeeping & it kind of felt like they were trying to make us get out sooner. I think housekeeping should knock once in the morning & if it’s not time yet - they should come back once people actually check out. The constant knocking was not necessary & interrupted my sleep multiple times
Everything was good, the staff was friendly. Even one of the hotel attendants suggested some nearby bars after their bar closed. We appreciated that!
Stayed in April 2024
Reviewed: April 26, 2024
Abram
United States of AmericaNo space in the rooms
The location
Stayed in March 2024
Reviewed: April 25, 2024
Lester
IsraelThere was loud re-construction noise on my floor during the day (hence only a good rating for question 2: How was your stay at Hotel Edison Times Square?) . It was not easy to get breakfast food for my son who has allergies to some types of food. The rooms are slightly smaller than I would have liked (but were more than sufficient for our needs).
Staff was very helpful and cheerful, especially the doorman, reception staff, and cleaning staff. Excellent location. The beds were comfortable. There were sufficient electrical outlets.
Stayed in April 2024
Reviewed: April 24, 2024
Leila
Canadaneed more lightings
accessibility
Stayed in April 2024
Reviewed: April 22, 2024
Daley
CanadaThe very loud air conditioning that went on and off constantly with no controls in the room. We could not even hear the tv. Very annoying. The $40 “facility fee” was very unfair. The wine offered was not even at the hotel so not use-able for us. The breakfast was not even free - it was very nasty to add a $6.95 charge for breakfast - it should have been complimentary. This fee is very unfriendly and is simply a nasty cash-grab. When the rate posted at booking.com is $251 and the bill with taxes and fees comes to $337, this is unacceptable from a consumer standpoint. This room was adequate but very tiny and without charm or any frills.
Location. Reasonable rate for Times Square area. Very comfortable bed. Nice shower. Starbucks coffee in room.
Stayed in April 2024
Reviewed: April 22, 2024
Rebecca
United States of AmericaWomen’s trip to NYC found Hotel Edison an ideal location to attend Broadway musicals, see iconic sights and enjoy iconic experiences The staff was exceptional; the location ideal; and the room more than comfortable
Stayed in April 2024
Reviewed: April 22, 2024
Emiliosic
United States of AmericaRoom was small, but that was expected. The bathroom felt more like an old water closet, and it needs updates.
Location is excellent. It's a beautiful hotel right in Times Sq. and the room was reasonably quiet. We got a good night sleep. The to go breakfast was reasonable. We didn't like the yoghurt but the croissants were very good. We had a table to sit in that charming basement space. Elevators and overall security was very good, particularly for such a busy area. The front desk staff, porter, valet parking and cleaning staff were all very attentive. We felt welcome and taken care of.
Stayed in April 2024
Reviewed: April 21, 2024
Del
United KingdomKept well for it’s age and location
Good value for money and location
Stayed in April 2024
Reviewed: April 20, 2024
Ramil
KazakhstanFor the price we paid we got tiny room with wall-view, very loud AC outside you can’t do anything about. The breakfast could be better. Even if Grab-n-go they could do some rotation instead of presenting same food every day.
Good location. Close to Times Square.
Stayed in April 2024
Reviewed: April 19, 2024
Patricia
United States of AmericaBreakfast. Same old food, we all got sick after day 2. Staff was rude
Very clean and security was awesome
Stayed in April 2024
Reviewed: April 19, 2024
Majed
CanadaThe bathroom wasn’t the cleanest, there was lots of long hair on the shower walls and the vent under the sink was off the wall/ pretty dusty
Location was excellent and service staff was good
Stayed in April 2024
Reviewed: April 16, 2024
Monica
United KingdomThere charged $40 resort fees + taxes a night, which did not include the $6.50 for a "mean" looking Breakfast that totaled $10 a person (with tax and tip). It can all add up for a family of 4. Don't be lured into attractiive prices... they'll add it all back other ways. Room was sooo dark I had to use my phone flashlight to find things.
The location was great and close to lots of sights and transport
Stayed in April 2024
Reviewed: April 16, 2024
Rebecca
United States of AmericaFor the price of room, plus new resort fee, I got one small cup of coffee!! No other amenities in room. That breakfast was deplorable. As a former NYer and coffee drinker this is just companies being stingy.
Easy location, classic place, and very well maintained in terms of clean and staffing.
Stayed in April 2024
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