228 West 47th Street, New York, NY 10036, United States of America
#342 of 414 hotels in New York
Guests' ChoiceBased on 8917 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.4
Facilities
7.3
Staff
8.0
Value for money
7.2
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
N
North MacedoniaUnfriendly staff and the breakfast. The breakfast is more like a snack than anything else!
Excellent location!
Stayed in May 2024
Reviewed: May 17, 2024
Derek
United KingdomFood in main restaurant was poor , tepid at best to salty to much cheese
Good location quirky piano bar
Stayed in May 2024
Reviewed: May 16, 2024
Jaber
United States of AmericaProperty is old and not clean, breakfast was horrible.
Location is excellent, rooms are good size.
Stayed in May 2024
Reviewed: May 16, 2024
Kylie
AustraliaAs a big tea drinker having a way to keep milk cold would have been good. There was construction happening at the time of our stay which we were not aware of until the jack hammer sounded like it was coming through our walls. Staff offered to move us further away from the noise but we were already settled in our room so didn't worry.
Perfect location for all theatres, walking distance to just about everything you would want to see. Staff were very friendly and helpful. They gave us extra vouchers for breakfasts. Room was spacious enough for NYC. Ice dispensers on each floor were wonderful.
Stayed in April 2024
Reviewed: May 15, 2024
Ronald
United Kingdomcost
location
Stayed in April 2024
Reviewed: May 14, 2024
Shazia
United KingdomRooms are small and so were the beds
Excellent location and water and ice provided and the grab and go lunch not great but better than nothing
Stayed in May 2024
Reviewed: May 13, 2024
Tycho
Netherlandsthe included breakfast was a scam: it was only for two people but we booked for the whole family, 4 in total. Furthermore the included breakfast was only valid for a basic bad takaway meal, not at all what we expected to have paid for.
the location is just perfect
Stayed in May 2024
Reviewed: May 13, 2024
G
United KingdomIt was kind of grubby and in need of talc, staff very unfriendly also, staff were terrible in fact
Location was fantastic
Stayed in April 2024
Reviewed: May 12, 2024
Saqib
Saudi ArabiaRoom lights were too dim to see.
Location next to Times Square
Stayed in May 2024
Reviewed: May 11, 2024
Samantha
IrelandLocation… in the heart of Times Square Comfortable beds Spacious room
Stayed in May 2024
Reviewed: May 11, 2024
Chris
United States of AmericaThere was supposed to be a coffee maker in my room, but there wasn't.
Excellent location, very courteous staff, extremely clean and comfortable room.
Stayed in May 2024
Reviewed: May 9, 2024
Steve
AustraliaThere was no room service and the staff didn’t really understand that there was no room service which was weird. The TV remote didn’t work very well in either of the two rooms we had and both rooms had no hair dryer and when we asked the staff they kind of insisted there was one and we weren’t looking correctly. The service menus on the TV weren’t working.
Centrally located
Stayed in May 2024
Reviewed: May 8, 2024
Balme
United States of AmericaLocation was great, the staff were absolutely amazing, the hotel food was excellent, as well as the entertainment. The fan in the room was too loud is my only complaint along with a very weak water flow in the shower- bo=ut otherwise all good.
Stayed in May 2024
Reviewed: May 7, 2024
Susanne
United KingdomNothing it was fabulous
Fabulous location. Very clean. Great grab and co breakfast. Hammer on front desk exceptional when checking in. Couldn’t fault the hotel from the friendly doormen to the gentleman checking at the lifts if you were a guest at the hotel, the breakfast staff and the porters for looking after our bags at checkout.
Stayed in May 2024
Reviewed: May 7, 2024
Edwin
Trinidad and TobagoMechanical noise from the street below.
The location was excellent in relation to all the places I wanted to go.
Stayed in April 2024
Reviewed: May 7, 2024
Caroline
United KingdomFree pick up at airport, central location, grab and go breakfast.
Stayed in May 2024
Reviewed: May 7, 2024
Stephan
United States of AmericaNone, everyone was very kind and accommodation was perfect. A steep bust ok price for the location, not appropriate spending this amount of money and receive just two voucher per day for breakfast when staying with family of five. Breakfast is not a hotel cost driver, but provides convenience to their guest. A must change!!
Amazing hotel !!
Stayed in May 2024
Reviewed: May 6, 2024
Brenda
CanadaRoom very small especially the bathroom. Difficult to get in and out of bathroom
Location was excellent. Close to Times Square and an easy walk to the cruise port. Breakfast was good.
Stayed in April 2024
Reviewed: May 5, 2024
Tammy
CanadaI didn't realize there would be no coffee, microwave or mini fridge. When I asked for a fridge, there was no follow up.
Location was perfect for touring times square. Bed was super comfortable. Hotel was nice.
Stayed in May 2024
Reviewed: May 5, 2024
Pedro
PortugalWe booked for 4 persons and hotel didn't give us 4 breakfast vouchers. Bathroom door was made of glass and didn't close correctly.
The hotel is very well located, 50m away from times square. Nearby you can find everything.
Stayed in March 2024
Reviewed: May 3, 2024
Mostafa
EgyptSmall room no mini par no dressing site
Location
Stayed in April 2024
Reviewed: May 2, 2024
Katrina
United States of AmericaIt was noisy. I should not have chosen to stay so close to Times Square. I recommend one of their other properties a couple blocks further away. The flashing lights from the billboards kept me up at night so I wouldn’t call it restful. The room was very small.
The lobby is beautiful. The staff friendly. The breakfast was great for grab-n-go! The included walking tours a huge bonus. Good location for seeing Manhattan. Right across the street from Roger’s Theater was a bonus.
Stayed in May 2024
Reviewed: May 2, 2024
Lorri
CanadaLighting in our room sucked. The bathroom was too small otherwise good
Location was great
Stayed in May 2024
Reviewed: May 2, 2024
Sebastian
ArgentinaComfort, price compared to other options
Location
Stayed in April 2024
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