345 North Virginia Street, Reno, NV 89501, United States of America
#30 of 49 hotels in Reno
Guests' ChoiceBased on 1947 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
7.7
Staff
8.1
Value for money
7.3
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Nancy
United States of AmericaMy reservation was for a deluxe room 1 king non smoking, and due to overbooking, I was given a deluxe 2 queen nonsmoking. From the picture of the room I reserved, it looked like my room would have a sofa. Instead I got a room with less room, due to the two beds. When I checked in, they were not willing to either upgrade or reduce my charge, so that was not a warm welcome for my getaway.
Stayed in May 2024
Reviewed: May 26, 2024
Cynthia
United States of AmericaRestaurants were excellent. Bar at Roxy very good
Stayed in May 2024
Reviewed: May 24, 2024
Larry
United States of AmericaIt was fine
Stayed in May 2024
Reviewed: May 20, 2024
M
United States of AmericaA/c didn’t work and no window access, a bit stuffy
Convenience, staff, selection
Stayed in May 2024
Reviewed: May 15, 2024
Lindsay
United States of AmericaClean and comfortable. Free airport shuttle to and from the airport. Restaurants and shops in the hotel.
Stayed in May 2024
Reviewed: May 14, 2024
Ernesto
United States of AmericaI didn't appreciate the rudeness At the front desk .he was a bit rude felt like he really didn't want to be at work
The casino floor staff was great!
Stayed in May 2024
Reviewed: May 6, 2024
Christina
United States of AmericaStayed in the spa skyline towers. There was no microwave did not like that. The spa tub itself was not easy to walk into, I have stayed at so many hotel spa rooms and this is the first where we had to crawl into the tub because there was no step and it was not pretty looking, very old dated and the front had an ugly big piece of tile on the front like a cut out I understand it's to access something but geeze it was so ugly I couldn't even take a picture of the spa tub. Everything else was also very dated in the the bathroom and shower. Floors were not clean, old splashes on floor tile. Also so much light came in through the sides of the electric curtains woke me up and had to cover my face.
Location was great, love staying at the row. View from the room was great we were facing the Reno neon sign on the 20th floor.
Stayed in May 2024
Reviewed: May 5, 2024
Theresa
United States of AmericaShower was horrible
Location
Stayed in May 2024
Reviewed: May 2, 2024
Wilhelmina
United States of AmericaOld room design. Need updates specially bathroom
Location
Stayed in April 2024
Reviewed: April 22, 2024
Kari
United States of AmericaFantastic help at the front desk. Clean. Updated rooms.
Stayed in April 2024
Reviewed: April 18, 2024
Esther
United States of AmericaRoom too small, no chair. A/C /heater not able to change.
Stayed in April 2024
Reviewed: April 8, 2024
Karelly
United States of AmericaPlenty of self parking spaces. Beds are very comfortable.
Stayed in April 2024
Reviewed: March 30, 2024
Russell
United States of AmericaRooms, furnishings and bed showing age. Time for a thorough update.
Staff efficient and helpful. Assisted with an early check in. A nice view and good value on a weekday.
Stayed in March 2024
Reviewed: March 28, 2024
Nicole
United States of AmericaThe added taxes
Stayed in March 2024
Reviewed: March 25, 2024
Carolyn
United States of AmericaWe upgraded to get a better view…It was disappointing
The location was fine….We didn’t have to leave the hotel because of the connections to Silver Legacy and Circus-Circus
Stayed in March 2024
Reviewed: March 22, 2024
Steve
United States of AmericaNot enough places opened to eat during the week
Convenient location Friendly
Stayed in March 2024
Reviewed: March 19, 2024
Elizabeth
United States of Americanothing that mattered
Room was clean and quiet though quite small
Stayed in March 2024
Reviewed: March 19, 2024
Sara
United States of AmericaNothing
Junior King Suite was great, we loved the tub!
Stayed in March 2024
Reviewed: March 14, 2024
Ryan
United States of AmericaThe jacuzzi tub in the suite did not have a working water stop.
The Room was clean and comfortable.
Stayed in March 2024
Reviewed: March 11, 2024
Dianna
United States of Americalight bulb out on main night light. coffee cups, needed 3,. in the room. no concierge.
location of our room reflected notes I put in.
Stayed in March 2024
Reviewed: March 11, 2024
Felix
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 24, 2024
Susan
United States of AmericaThe fact my husband had trouble when checking in late.
Love the location. Was a bit dissatisfied but that was because of bookin.com. Easy to find excellent parking. We should have booked an ADA.
Stayed in February 2024
Reviewed: February 21, 2024
Gary
United States of AmericaResort fees!, not Eldorado in particular but all big resorts….
Location
Stayed in February 2024
Reviewed: February 18, 2024
Lorena
United States of AmericaThe people
Stayed in February 2024
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