606 West John Carpenter Freeway, Irving, 75039, United States of America
#4 of 85 hotels in Irving
Guests' ChoiceBased on 39 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.5
Staff
9.3
Value for money
9.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: November 12, 2023
Jennifer
United States of AmericaN/A
Everything and everyone was wonderful! We'll definitely stay here again!
Stayed in October 2023
Reviewed: October 25, 2023
Justin
United States of AmericaNothing
Great staff very accommodating
Stayed in August 2023
Reviewed: October 8, 2023
Kimhi
United States of AmericaI asked a long time in advance when booking a high floor and a quiet room. I actually got a room on the 5th floor (out of 12) and the room was in front of the elevator and the service room so it was not quiet. Breakfast: There was only one stand that made omelettes. On the one hand it's nice to get a fresh omelette, on the other hand the line was unreasonable and in practice, many people have up. So as me
The hotel is new and clean. The staff is great especially Lola.
Stayed in October 2023
Reviewed: August 28, 2023
Moon
United States of AmericaLocation
Food
Stayed in August 2023
Reviewed: August 22, 2023
Mrinalini
United States of AmericaThe staff were exceptional and made our weekend in Dallas even better by being so helpful and friendly. It’s also centrally located which makes it really convenient if you have plans in downtown or Arlington. A great perk was the made-to-order hot breakfast included in the price of our room.
Stayed in August 2023
Reviewed: August 13, 2023
Robert
United States of AmericaNothing
Absolutely everything about this place!
Stayed in August 2023
Reviewed: August 2, 2023
John
United States of AmericaThe person at the desk charged me for the rooms even though I had already paid for them. It is still on my card as “ pending”.
Location
Stayed in July 2023
Reviewed: July 25, 2023
Alesha
United States of AmericaThe one and only negative I can give this property is the check in mishap I had. I was checking in, when I was told to pay I held my card up to the machine and it showed the transaction went through. The front desk attendant then told me to swipe it again because it didn't go through. I told them it did, they insisted I swipe again. I was told the machine I was using was glitchy and if no line popped up for me to sign my name then it didn't go through. I did it again and got the same message that it was successful. Signed and went up to my room. Checked my bank account and I was charged twice. $1400 gone from my account. I called the front desk to let them know and was told it was not their problem and I would need to get with my bank. I called my bank and they said they could cancel the second transaction but it would take 3 business days to put my money back (Monday was a holiday). So I had to borrow money from my savings to cover my weekend expenses. Completely unavoidable if they would just replace the machine they know isn't working.
Loved the location was close enough to the highway, the convention center, and lots of restaurants. The room was spacious and beautiful. I had a smaller room with the kitchenette and fridge. It was quiet, clean , parking was ample and I felt safe. My friends booked at this hotel too in a suite and their room was also spacious and had a nice kitchen with an island, and a small living room in addition to the bedroom. The breakfast was top notch! Plenty of hot and cold options. The best part was they had a personal chef (I was there on the weekend unknown if available during the week) that had a pancake station and an omelet station set up to make it fresh in front of you (line gets long so get down early). They also had a wine down hour with complimentary beer wine, cheese and crackers around 5pm in the lobby. Solid 9/10 stay. Would absolutely come back.
Stayed in May 2023
Reviewed: July 14, 2023
Kendra
United States of AmericaOur bathroom door handle kept breaking off and it was super loud when moving the door but thats an easy fix!
Very clean property. Each staff member we encountered was friendly. Good breakfast options and they have a cool coffee machine. The room was spacious and we loved how it came equipped with kitchen essentials. You can also stream things like netflix and youtube on the tv. Overall pleased with our stay here and we will be back!
Stayed in July 2023
Reviewed: July 7, 2023
Jacobs
United States of AmericaFriendly and cleaniness
Stayed in June 2023
Reviewed: July 1, 2023
Fay
United States of AmericaThe breakfast was AMAZING!!!! The area was great!!!
Stayed in June 2023
Reviewed: May 29, 2023
Desiree
United States of Americathe breakfast line was kind of long and slow.
I loved how clean the property was and how nice everyone was!
Stayed in May 2023
Reviewed: April 10, 2023
Shante
United States of Americaeverything
Stayed in April 2023
Reviewed: March 1, 2023
Derek
United States of AmericaWe loved it all
Everything including the breakfast
Stayed in December 2022
Reviewed: February 14, 2023
Tara
United States of Americavery clean
Stayed in February 2023
Reviewed: January 26, 2023
Kevin
United States of AmericaNothing
New and clean
Stayed in December 2022
Reviewed: December 11, 2022
Louis
United States of AmericaThe worker is what I liked the most. I can't remember his name but he works afternoons. My man is what every business needs when taking care of customers. Go see this older white man, he makes the stay more pleasant
Stayed in December 2022
Reviewed: July 17, 2023
Kathy
United States of AmericaRooms were tight and stuffy
Location
Stayed in July 2023
Reviewed: July 10, 2023
Jacques
United States of AmericaOver night staff was rude.
Location
Stayed in July 2023
Reviewed: May 11, 2023
Jodi
United States of Americacoffee creamer in room was all bad and i had to go downstairs to get my own coffee. Really? for 300/night?
breakfast looked good - but i don't really eat b'fast.
Stayed in May 2023
Reviewed: September 3, 2023
Anonymous
United States of AmericaThe “city view” I paid for was just a view of suburban houses. Not a huge complaint since it wasn’t that much more money but don’t get excited about the view lol. The staff lady also seemed annoyed because she had to let us in the lobby around 12:00 a.m. but I don’t blame her since it was really late.
Good location, clean and modern rooms
Stayed in September 2023
Reviewed: March 20, 2023
Anonymous
United States of Americagreat location
Stayed in March 2023
Reviewed: May 27, 2024
Cleavell
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: January 28, 2024
Cristina
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Showing 1 - 25
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