Breakfast was great. Staff excellent.

Stayed in April 2024

Beautiful place and great location Alex was so nice checking us in!

Stayed in January 2024

Close to airport and cruise terminal. Walkable, restaurants on site very good. Awesome rooftop bar. Complementary breakfast was good. Room was spacious and clean. Bed very comfortable. Great price

Stayed in December 2023

Breakfast quality of food was okay, could be better. room was noisy from street below

we liked the amenities in the room and the location of the hotel. Also bed was very comfortable

Stayed in November 2023

N\A

Loved our room that had all the amenities. Very central location. Various dining options available for guests.

Stayed in September 2023

i booked a king size room & it looked like a queen. the elevators are a bit confusing.

Stayed in August 2023

I wish the pool was open at night and didn't close so early on. As well as the street parking

Stayed in July 2023

Great atmosphere! Everything was provided there for us. Amazing staff!

Stayed in June 2023

nothing. really

the lobby cafe is good limited but good

Stayed in June 2023

Could have gotten a complimentary drink at the rose's. And the floor in my room seemed a bit dusty, but no major complaints.

The hospitality was really good from all of the staff that I encountered from valet, even though I didn't use the valet, to check in and check out and breakfast and going up to the rooftop bar.

Stayed in September 2022

Parking. I was not told I could park across the street so I ended up paying the exorbitant price of valet parking. Website stated ocean view rooms but my room had no ocean view. No water insight.

Breakfast was good and its location in the restaurant was good.

Stayed in August 2022

the amount of noise I can hear outside of my room and it is not the people at the pool

Stayed in August 2022

Very very confused entry to reception, that is on the fourth level by elevator, however you can not go to reception with outa key card that you can ONLY get from reception, crazy. There is a second hotel on this site that has an included breakfast that’s properly done with more facilities and a better view. I would look into staying there rather than the Elements hotel. Breakfast was confused and very limited. Can you have two hotels together ? I think that is a bad idea.

The swimming pool is great, there is not an in door swimming pool, contrary to the information given before booking.

Stayed in May 2022

n/a

the cleanliness, friendliness of staff and good night life options

Stayed in July 2022

check in on different floor..

great location downtown. modern

Stayed in May 2022

Breakfast very basic

Room facilities and pool

Stayed in February 2022

The property is beautiful it’s super clean! I love the rooftop/club that this hotel has. just the bartender could’ve been more friendlier but otherwise I love it here I’ve stayed here a couple times already I would recommend it for anyone and the pool is super nice

Stayed in February 2022

amazing

Stayed in December 2021

We had called twice the frt desk for some water, was told, "what's your room number and that he will be right up" He never showed up....

We didn't eat breakfast, but the place was great.

Stayed in December 2021

We had to beg for room service only I had 2 rooms and they each only got cleaned 1 time each when we stayed 4 nights

It was beautiful , comfortable and staff super friendly

Stayed in November 2021

Didn't like how management talked to some of the staff its almost like they are racist. Also, some of the front desk staff are not so friendly. This being my first time at the hotel so I had to keep calling and asking for help with things and some of the staff made it felt like I was a pest. One time the front desk lady didn't answer the phone at all. At one point they disabled my phone from dialing out. Very unprofessional. The $32 valet fee is a bit much.

I really like the location of the hotel and the view from the rooms. The pool is also great the pool staff was very friendly and accommodating. The sparrow restaurant is very very nice.

Stayed in August 2021

The breakfast that was included was pretty much non existent.. I would not consider the options a breakfast.. the rest of staff (when you can find someone) were not helpful, they acted as if we should have known where everything was and how to work things, it was our first time there.. Once we figure it all out we didn't want to talk to anyone anymore. Most lights in room did not work. No vent in bathroom either.

The counter woman at Rose's. She was so sweet, I want to say she was Romanian 😬 and spoke Spanish 😃. And the woman at check in was also very nice. Room was clean and comfy..

Stayed in July 2021

I like the convenience of the Valet parking. Rooms were very clean.

Stayed in June 2021

Pool hours

Very clean beautiful room great facility.

Stayed in May 2021